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Medical Assisting Exit Exam
Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
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192 cards
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Questions
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Answers
1
Parenteral medication is administered via
inhalation
the skin
the mouth
an injection
2
Which infection control guidelines are used by all health care professionals for all patients?
Standard Precautions
Universal Precautions
Body substance isolation guidelines
OSHA guidelines
3
Which is NOT a step in controlling bleeding from an open wound on the arm?
elevating the arm
disinfecting the area
applying direct pressure
wrapping the wound tightly
4
Which type of injection is made into the fatty layer just below the skin?
intramuscular
intradermal
subcutaneous
intravenous
5
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
carotid
axial
femoral
brachial
6
Which of the following is a type of bacteria?
Scabies
Tinea
Streptococci
Protozoa
7
The type of joint that allows for the greatest range of motion is the
cartilaginous
ball and socket
suture
hinge
8
V codes in the ICD book are used to identify
wellness related procedures
neurologic diseases
accidents
morphology
9
statutes of limitation apply to everything but
murder
negligence
malfeasance
fraud
10
someone who has done damage to another person or their property, what law is this under
case
tort
breach of contract
statute
11
licensing for health care professionals, health dept. regulations are examples of
contract law
administrative law
criminal law
civil law
12
A medication that is to be taken twice a day would be indicated as
qd
qid
bid
tid
13
Appropriate first aid for a pt with a case of acute frostbite would include
immediately raising the pt's core body temp
applying debriding necrotic tissues
immersing the area in warm water
warming the area by creating friction
14
Best practices with manual bookkeeping involve all EXCEPT
writing numbers clearly
writing with red ink
using consistent methods
double checking all math
15
When alphabetizing and assigning units for filing order, titles are considered
as the third indexing unit
as a separate unit at the end
as part of the last name
as the first indexing unit
16
Manually posting charges usually involves each of the following EXCEPT
HCFA 1500
ledger card
account summary
day sheet
17
which of the following is a progressive degenerative disease of the liver?
Cirrhosis
Hepatitis A
Hepatitis B
Hepatomegaly
18
accounts receivable refers to
money owed by the practice
money collected by a practice during the day
petty cash expenditures
money owed to a practice
19
All of the following cultural influences may affect communication EXCEPT
age
education
sexual orientation
geographic location
20
A policy manual should include all of the following EXCEPT:
wage and salary scales
evaluation schedules
insurance billing techniques
employment practices
21
which of the following is an important aspect of verbal communication?
tone of voice
gestures
body language
appearance
22
After an interview, the applicant should
telephone after 3 days to check the status of application
promptly send a follow-up letter
send a lavish thank you letter
telephone to say thank you
23
How are claims managed when both parents are covered by health insurance?
double benefits are paid for the children
the mother's plan is always primary
claims 4 the family are paid according to the birthday rule
the father's plan is always primary
24
the type of injection that is administered at a 90 degree angle is
subcutaneous
intravenous
intramuscular
inhaled
25
All of the following statements about shock are accurate EXCEPT
there is inadequate circulation to body parts
the MA can administer meds as ordered by the provider
the patient's pulse becomes rapid and weak
the patient's blood pressure increases
26
RBRVS payment structures are based on all EXCEPT
regional charges
level of work
experience of the provider
malpractice expenses
27
What is the primary purpose of managed care plans?
to control patients' access to providers
to provide comprehensive heath care at a reasonable cost
to allow patients to manage their own care plans
to provide acute care only
28
Which type of check is used most often for writing payroll checks?
cashier's check
certified check
voucher check
money order
29
when taking a telephone message, everything BUT the following should be included:
time and date of call
diagnosis of the patient the message is about
reason for call
full name of person leaving message
30
Which of the following would NOT be considered an intentional tort?
fraud
negligence
assault
defamation of character
31
the most important component of the message you communicate is
facial expression
body language
the vocab used
perception of the person receiving the message
32
which of these interviewing tips is accurate?
answer questions "off the cuff"
give lengthy answers to all questions
think carefully before answering questions
do not as questions as you may appear confused
33
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
denial postpones the inevitable
the family can prepare without frightening the patient
the patient does not have time to deal with death
pain management and treatment may not work as well
34
The yellow portion of the safety warning label indicates which of the following?
health hazard
fire hazard
chemical instability
biohazard level
35
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
A, B, D, and E are fat soluble
B and C are water soluble
vitamins are simple molecules
36
In managing practice finances, an adjustment would be used for
recording charges
recording payment
indicating discounts or write offs
indicating accounts turned over to collections
37
Pediatric medication dosages are figured based on the child's
gender
height
weight
age
38
who discovered penicillin?
sir alexander fleming
Robert koch
louis pasteur
Edward jenner
39
source oriented medical records are organized by the
location of a patient's medical record
professionals who have documented in the record
treatment methods being used
nature of a patient's complaint
40
Why are accurate medical records legally important?
they are essential to quality pt care
they are needed to provide referrals
they are written documentation used to prove pt care
they assist in controlling health care costs
41
casts found in urine are formed from
carbohydrates
proteins
lipids
calcium
42
Which term describes a woman who has never been pregnant?
Multipara
Multigravida
Nullipara
Nulligravida
43
Which genetic disorder is characterized by mental retardation?
huntington's disease
sickle cell anemia
down syndrome
cystic fibrosis
44
which conditions is most frequently related to the repetitive use of a computer?
lower back pain
fatigue
carpal tunnel syndrome
eyestrain
45
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies to all business
The ADA applies only to medical practices and health care
The ADA applies only to state/federal government agencies
The ADA applies only to businesses with 15 or more employees
46
which of the following is NOT vital resume information?
date of birth
home address
work experience
education
47
A medication that is classified as an expectorant would have what effect?
decrease nausea
increase the amount of mucus being expelled
dilate bronchi
prevent coughing
48
which payroll forms must be submitted to the Social Security Administration each year?
W4
W2
W6
1099
49
What is the highest level in Maslow's hierarchy of needs?
love needs
safety needs
esteem needs
self-actualization
50
What must happen when more than one policy pays on a claim?
coinsurance
deductible
co pay
coordination of benefits
51
Which type of nutrient contains the most calories per gram?
fat
carbohydrate
protein
Vitamin
52
An office operating on a wave schedule will
schedule pts in specific time increments
schedule two pts for the same apt time
have groups of patients arriving at relatively the same time
allow for walk in pts at any time
53
Which term describes a reason why a medication should NOT be administered?
cross tolerance
potentiation
contraindications
side effect
54
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
they money is available to the practice within 1 day
maintaining pt confidentiality is not a problem
credit cards eliminates having to file insurance claims
there are no fees to be paid by the practice
55
The AAMA code of ethics for MAs includes statements about each EXCEPT
continuing education
honor
supervising provider
improving community
56
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a co payment
coinsurance
a deductible
a premium
57
An individual with a blood type O positive is considered
able to donate only to ppl with O positive blood
a universal recipient
ineligible to donate
a universal donor
58
The type of immunity that is developed from being vaccinated is
artificially acquired active immunity
naturally acquired passive immunity
naturally acquired active immunity
artificially acquired passive immunity
59
which of the following statements about completing an employment application form is accurate?
complete the application quickly
using either a pen or pencil is acceptable
write "see resume"
following instructions is very important
60
which statement is accurate regarding a cover letter?
include list of references
the purpose of the cover letter is to ask for an interview
it should be bulleted
may be addressed "to whom it may concern"
61
A drug that increases the effect of another has which type of effect?
topical
synergistic
local
remote
62
The provider you are working with asks you to place a bandage just proximal to the knee
just above the knee
just below the knee
on the front of the knee
on the back of the knee
63
when performing screening, the MA must
diagnose patients' symptoms
allow patients to determine their own needs
schedule patients in order in which they arrive
prioritize patients' needs
64
An X-ray study that is shot from the back of the person toward the front
lateral
transverse
PA
AP
65
Which condition is detected with the mantoux test?
TB
Syphilis
HIV
PKU
66
Which of the following is a characteristic of a malignant tumor?
smooth borders
irregular shape
slow growth
encapsulation
67
The metric prefix which refers to one-millionth of a unit
gram
micro
kilo
meter
68
Which of the following are used in conjunction with CPT codes?
Modifiers
V codes
E codes
injury codes
69
end of life palliative care is most often provided by
acute care hospitals
hospice
assisted living facilities
skilled nursing facilitites
70
A person with a hypersensitivity to a bee sting may go into
anaphylactic shock
seizures
respiratory shock
cardiac arrest
71
An elevation of which blood cell count indicates the presence of inflammation in the body?
total hemoglobin
white blood cell differentiation
erythrocyte sedimentation rate
hematocrit
72
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare E
Medicare D
Medicare A
Medicare B
73
Which type of pathogen causes mumps, measles, and chickenpox?
Viruses
Bacteria
Rickettsiae
Parasites
74
Which of these positions is used for the treatment and examination of the back and buttocks?
lithotomy
dorsal recumbent
supine
prone
75
Meaningful use of health information technology is a term for
family coordination
reimbursement purposes
rules and regulations
eligible patients
76
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
alcohol based hand rub available at all times
biohazard waste collected in impermeable red containers
sharps containers stored in an upright condition
double bagged soiled linens
77
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
obtaining necessary preauthorizations
notifying the pt of the arrangements
precertifying the admission
making arrangements with the facility
78
All of the following are acceptable wrappings for autoclaving EXCEPT
paper wrapping
plastic pouches
muslin
aluminum foil
79
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with water
with bleach
with peroxide
with alcohol
80
The certifying board of which organization awards the RMA credential?
CMA
AAMA
ABHES
AMT
81
Which of the following helps an MA to manage time well?
reading email while answering pt calls
asking pts to jot down their complaints in their charts
identifying priorities
asking pts to email rather than call with questions
82
Appropriate treatment for an acute sprain or strain would include all BUT which
range of motion
elevation
rest
ice
83
Which of the following information is considered to be public domain?
a person's sexual preference
a person's past drug addiction
a person's HIV positive status
a person's police record
84
which of the following tells the computer hardware what to do?
system software
the modem
application software
motherboard
85
A durable power of attorney document indicates
Do Not Resuscitate orders
consent for surgical treatment
who the patient would like to make decisions for him
what organs a pt would like to donate
86
In order to track inventory in an office, the most appropriate type of software to use would be
word processing
billing
spreadsheet
EMR
87
Which of the following would be considered a commercial form of health insurance?
Medicaid
blue cross/ blue shield
workers' compensation
Medicare
88
which type of resume highlights one's special qualities?
concise
chronologic
functional
targeted
89
color coding medical records assists with each of the following EXCEPT
removing inactive files
increasing the ability to identify filing errors
identifying a patient's diagnosis
increasing efficiency with filing
90
Hypodermic needles are most appropriate for what?
insulin administration
allergy injections
intramuscular and subcutaneous injections
aspirations
91
calls made to a patient's home in order to collect money owed to a practice are regulated by
the fair debt collection act
the AMA
CLIA
the truth in lending act
92
Which type of manual identifies the specific methods for performing tasks?
benefits
training
procedures
policy
93
What is the role of a computer firewall?
allows outside access to an office comp but not to databases
does not allow outside computers access to your computer
limits potential damage from viruses
protects the computer in the event of a fire
94
A medication that is ordered to be delivered in a sublingual route would be
swallowed
placed under the tongue
placed in the cheek
inserted into the rectum
95
Which of the following is used as a contrast medium for a radiographic lower GI exam
A barium enema
A barium swallow
Iodine salts
Air
96
Which term means difficulty breathing?
eupnea
Dyspnea
Apnea
bradypnea
97
When preparing a check to a supplier, the MA should
verify the expense has been approved
record the payment on the correct ledger card
endorse with "for deposit only"
reconcile the bank statement
98
Which statement is accurate regarding ventricular tachycardia?
often seen in patients using depressants
life threatening
occurs in healthy people
causes severe chest pain
99
Which governmental agency requires employers to ensure employee safety concerning exposure
CDC
USPS
OSHA
HCFA
100
What condition is characterized by an abnormal thickening and hardening of the skin?
melanoma
psoriasis
acne
scleroderma
101
When stressed, we may exhibit all of the following EXCEPT
anger
objective thinking
depression
anxiety
102
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
antagonist
voluntary
involuntary
agonist
103
Which of the following substances is NOT a normal component of urine?
ammonia
blood
water
urea
104
once an account has been submitted to a collection agency, the MA should
send copies of billing statements to emergency contacts
file for legal action in small claims court
continue to send routine billing statements to the patient
discontinue sending statements to the patient
105
The goal of the National Health Information Network is to create a
method of communicating EMR software program options
system for exchange of health care information
unified EMR for all health care facilities
standard for computer hardware in health care facilities
106
The mineral that is important for the formation of bone tissue is
magnesium
iron
calcium
zinc
107
the structure that is responsible for the formation of urine is the
medulla
nephron
cortex
minor calyx
108
Which of the following is NOT an important quality for an MA?
flexibility
ability to work as a team member
initiative
ability to delegate
109
the stage of grief in which patients attempt to make promises to change their situation
depression
denial
anger
bargaining
110
A medical assistant must NEVER
imply that he or she is a nurse
perform a venipuncture
give a medication after a direct order from the provider
perform a lab test
111
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
fasting
24 hour
first morning
random
112
A prescription that indicates a medication should be administered "OD" would go where?
left eye
right ear
left ear
right eye
113
Which of the following diseases is sexually transmitted?
prostatitis
cervical cancer
pelvic inflammatory disease
ovarian cancer
114
The disease of the eye that is characterized by an elevated intraocular pressure is
amblyopia
cataract
macular degeneration
glaucoma
115
A burn that has penetrated to the bone would be considered
75%
superficial
full thickness
100%
116
A patient who is undergoing a surgical procedure signs a consent. this refers to as
breach of contract
implied contract
expressed contract
tort contract
117
Which of the following is information about a medication that is NOT found in the PDR?
generic name
the shape of the pill
dosage and administration route
precautions
118
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
inoculation
taxonomy
sensitivity testing
culturing
119
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
acute stage
incubation stage
prodromal stage
declining stage
120
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
sublimation
repression
denial
regression
121
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn off the faucet with a used paper towel
MAs should turn the faucet on with a clean, dry paper towel
MAs should hold their hands upward
MAs should scrub up to their elbows
122
The certifying board of which organization awards the CMA credential?
RMA
AMT
AAMA
ABHES
123
Which term describes an infection of the middle ear?
Otitis externa
Otitis media
Otalgia
Otorrhagia
124
Which body system does the acronym PERRLA refer to?
gastrointestinal system
cardiovascular system
nervous system
respiratory system
125
Which of the following is used when there is not enough info to find a more specific code?
CC
NOS
V codes
NEC
126
The sac that covers the heart is referred to as the
myocardium
pericardium
endocardium
epicardium
127
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
deductible
co payment
exclusion
coinsurance
128
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
exclusion
preexisting condition
concurrent condition
subjective condition
129
Which immunization must be available free to all health care employees?
Hep B
Hep A
TB
Hep C
130
Which of the following is NOT a component of the physical examination of urine?
pH
Volume
specific gravity
Color
131
The "base" of a medical word is called the
root
prefix
combining form
suffix
132
What is the key to having an effective scheduling system?
customizing the system to the type of practice
accommodating pt preferences
accommodating the requirements of the insurance claims
tailoring the system to the type of practice
133
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
cold calling to offices that are not advertising
every CMA (AAMA) is guaranteed a well paid position
networking is her most effective tool in finding a position
running down all leads is her most effective tool
134
the congenital disorder that involves one or more vertebrae that don't close is called
muscular dystrophy
hydrocele
cerebral palsy
spina bifida
135
Who is the most important member of the health care team?
the nurse
the provider
the patient
the MA
136
Which manner of dress is appropriate for an interview?
neat business attire
casual clothing
evening makeup
a medical assistant uniform
137
Use of alcohol based hand rub is acceptable in which of the following situations?
following processing of microbiologic specimens
after contact with body excretions
before and after using the restroom
before and after eating
138
All of the following statements about Good Samaritan laws are true EXCEPT
the conditions of these laws vary in each state
these laws don't provide legal protection to on duty care...
providers must act in a reasonable and prudent manner
no matter what level of training, providers must do every...
139
The component of blood that is responsible for clotting is
thrombocyte
plasma
serum
leukocyte
140
All of the following are part of a medication order EXCEPT
name of drug
route of administration
form of drug
who dispenses the medication
141
The portion of the brain that is responsible for higher thought processes (logical thinking)
temporal lobe
cerebellum
occipital lobe
frontal lobe
142
which of the following tasks is NOT assigned to the HR manager?
creating office manuals
performing employee evaluations
hiring and firing personnel
providing employee training
143
PPE should always be used in each of the following situations EXCEPT
taking vital signs
performing venipuncture
assisting with surgical procedures
handling or processing a urine specimen
144
Materials Safety Data Sheet (MSDS)
is used for training programs only
briefly explains the level of risk for each product
commends manufacturers
must be assembled and maintained
145
When reviewing a resume, the HR manger does NOT consider the applicant's
age, sex, and race
training related to the person
previous experience
supplemental education
146
When the medical office wins in small claims court, the money is collected from the pt by
the patient's insurance company
the probate court
the bailiff
the medical office
147
Which of the following is NOT 1 of the 6 rights of medication administration?
route
dose
provider
drug
148
Consent for treatment may usually be given by
the person accompanying the patient
any minor over 16
a legally competent patient
the patient's closest relative
149
If an office determines it will accept personal checks as payment, it is important to
verify policies with the practice's bank
clearly post the policy
implement use of a restrictive endorsement
follow truth in lending guidelines
150
which of the following is true of HIPAA?
hospitals are prevented from releasing homicide..
students performing internships may not access computer sys.
health care facilities should appoint a privacy officer...
regulations do not apply to pts seeking care under governmen
151
In order to accurately locate an ICD code, which section of the book would you use first?
Volume I
appendix
Volume III
Volume II
152
Which of the following is NOT a portion of the large intestine?
duodenum
transverse colon
ascending colon
cecum
153
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
260 kg
59.09 kg
.07 kg
286 kg
154
The standard of professional conduct for a certified medical assistant should be
outlined by the provider or employer
based on the Hippocratic oath
in keeping with the AAMA Code of Ethics
determined by the state's medical practice act
155
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
assess the patient
call 911
notify the provider
give first aid
156
What is the purpose of the certification credential for MAs?
required for graduation
indicates an MA's professional and technical competence
guarantees a job
meets state licensure requirements
157
a block letter style includes
centered paragraphs with all other components at the left
all components centered
centered address, signature line, and first paragraph
all components starting at the left margin
158
A medication that increases the amount of urine excreted by the body would be classified as
muscle relaxant
vasopressor
antiemetic
diuretic
159
Which scheduling system assigns two pts to the same time?
clustering
double booking
stream
open hours
160
Which term describes false and malicious "writing" about another that constitutes defamation
assault
slander
libel
invasion of privacy
161
How often must the CMA (AAMA) credential be renewed?
every five years
biannually
annually
every three years
162
Which statement accurately describes ethics?
the federal legal standards established for a profession
a personal moral philosophy of right and wrong
a code of minimal acceptable behavior
the state's legal standards established for a profession
163
when seeking employment, a person who has job experience should use:
a functional resume
an information mapping resume
a complete resume
a chronological resume
164
Each of the following is objective information EXCEPT
prescribed treatment
diagnosis
lab data
patient's complaint
165
Which program provides health care coverage for low income individuals?
CHAMPVA
Medicare
Medicaid
CHAMPUS
166
A medical office that transmits info over a wireless network must ensure that
allows staff to transmit info from home
allows the provider to transmit info while doing pt visits
the network meets HIPAA guidelines
can be accessed by the appropriate insurance companies
167
How should a letter that requires a written receipt be mailed?
first class mail
registered mail
certified mail
priority mail
168
Ticker files are helpful in
scheduling the provider's time
providing reminders for routine medical appts.
sending billing notices
processing payroll
169
Which legal principle is violated when an MA practices outside his/her training
privacy rights
standard of care
public duty
consent
170
Diseases caused by which type of pathogen are treated by antibiotics?
virus
bacteria
parasite
fungi
171
Which condition is commonly known as fainting?
syncope
vertigo
tinnitus
bruit
172
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
empathy
diagnosing
trauma
173
E codes in the ICD book are used to identify
wellness related procedures
accidents
cardiovascular diseases
morphology
174
Which is a critical issue regarding the use of a fax machine in a medical office
the time required to train personnel
the clarity of the documents received
compromised confidentiality due to access by unauthorized p
the speed at which the machine works
175
Most managed care organizations provide a capitated payment for services. This means that
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
a maximum payment for services is set
patients' premiums will never change
176
A chemical that is extremely flammable would be given a safety rating of
4
3
1
2
177
the most common disorder of the urinary system is
glomerulonephritis
urinary tract infection
renal calculi
cystitis
178
The classification of drugs with the lowest potential of abuse is
Schedule IV
Schedule I
Schedule III
Schedule V
179
which of the following is NOT considered a part of negligence
duty
direct cause
denial
damages
180
provider asks you to provide a patient with samples of a new medication, you are
dispensing medication
compounding medication
prescribing medication
administering medication
181
the truth in lending act requires
lower interest rates for medical services
use of an independent billing service
routine billing statements
accurate info regarding finance charges
182
Health care workers are mandatory reporters in all BUT which following situations?
alcoholism
child abuse
death
elder abuse
183
A person who is injured on the job may be covered by
CHAMPUS
workers' compensation
HCFA
Medicaid
184
Advanced Beneficiary Notices must be used for pts with what type of insurance
blue cross/blue shield
Medicare
Medicaid
TRICARE
185
a medical report that indicates that a provider made an incision from superior to inferior
frontal plane
horizontal plane
transverse plane
coronal plane
186
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
passive aggressive
assertive
passive
187
which of the following is the best networking resource for recruiting new personal?
family and friends
newspapers
current employees
patients
188
providers' fees are generally set by each of the following EXCEPT
reasonable
insurance
usual
customary
189
a medical professional who is convicted of nonfeasance would have
performed a duty outside her scope of practice
failed to perform necessary treatment
violated confidentiality
performed an illegal act
190
which federal law requires employers to verify the right of employees to work in the U.S?
equal pay act
fair labor standards act
civil rights act
Immigration Reform Act
191
Homeostasis refers to what?
rapid heart beat
a complete procedure
internal equilibrium
a sterile environment
192
The method used to clear an airway obstruction in an unconscious adult is
back blows
CPR
chest thrust
finger sweep