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3120 Exam 2 Review
3120 Exam 2 Review
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1
Guidelines for ethical group membership DOES NOT include
avoiding being candid and frank when stating personal beliefs and feelings
communicating accurately without distortion or exaggeration
giving every group member the opportunity to speak
acting in a trustworthy manner
2
Smith, John (2001). Small Group Conflict.
Communication Reports.
Vol 1, Issue 2, 190-210. http://doi.10.1234990
True
False
3
Your thesis only goes in your introduction
True
False
4
Influence based on punishment is which type of power?
expert power
legitimate power
referent power
coercive power
5
Information bias exists when the information of the group is prejudiced towards favoring some group members over others.
True
False
6
Ethical group membership is based on:
the ability and willingness to participate responsibly in conversations
ability and willingness to participate responsibly in conversations
social needs which can be met by other people
the two dimensions of interaction: Caring and responsibility
7
A communication strategy that will help minimize ineffective conflict is
advocating your view over all other views
using a distributive conflict management strategy
relying on opinions and secondhand information
to emphasize the goals that are shared among conflicting parties
8
Which of the following is NOT a sign of information bias
New members seeking inclusion
Lower status members seeking inclusion
Group members not giving enough effort
General high need for approval
9
PERT stands for:
Program Evaluation Review Technique
Performance Engagement Review Tip
Performance Evaluation Review Technique
Program Engagement Review Tips
10
Which decision making procedure involves relies
totally upon group discussion
consensus
voting
nominal group technique
ranking
11
One way to help your group in effective decision-making is focusing discussion on realistic and acceptable alternatives
False
True
12
Procedures help groups avoid becoming solution minded too quickly.
False
True
13
A group should monitor the effectiveness of its decision-making AND on the decision outcome.
False
True
14
Which method of team writing is best for maximizing all group members contributions?
Layered
Sectional
Divided
Face-to-face
15
Gaining the readers interest and context in the subject should be written in which section of the paper?
Analysis
Discussion
Literature Review
Introduction
16
Interpersonal problems and poor communication skills contribute most to successful group meetings
True
False
17
Group leaderes are more likely to have high levels of communication apprehension
False
True
18
Which of the following is true of normative conflict
Involves behavioral expectations, or what someone thinks you should've done
Resolved with more/better information from valid/credible sources
Polarizes groups and likely to lead to escalation, defensiveness,hostility.
happens if procedures/processes are not discussed beforehand.
19
When gaining readers’ interest during the writing process, you should avoid which of the following?
Relevant statistic
Asking a rhetorical question
Historical comparison or contrast
Relevant quotation
20
Groupthink occurs in highly cohesive groups in which group members are encouraged to be more productive and effective
False
True
21
In conflict management, solving the problem even though initial ideas differed is which strategy?
avoiding
compromising
accommodating
collaborating
22
A PERT diagram:
charts the persuasive & evaluative comments by group members in discussion
helps a group identify implementation activities
identifies activities the group leader must perform.
is used as a decision-making procedure
23
3 basic interpersonal needs that dictate your communication with other group members are
attentive, open, and friendly
inclusion, affection, and control
caring, responsibility, and inclusion
success, competitition, and teamwork
24
What statement is
NOT TRUE
about a communication styles is a group
creates his/her/their interaction signature
always effective
observable by other group members
guides how others understand the message
25
Groups can confront conflict by focusing on which party is to blame.
True
False
26
Using decision procedures helps group members avoid sloppy or ineffective thinking.
True
False
27
Someone who has communicatio competence is reflexive
True
False
28
Which type of power influence is based on what a group member knows or can do
reward power
expert power
legitimate power
coercive power
29
The use of decision-making procedures guarantees group decision effectiveness.
False
True
30
In decision making procedures, nominal group technique alternates periods of silent idea generation w/ group discussion
False
True
31
For APA7, which two parts of a scholarly journal article citation are in italics?
journal name and volume number
nothing is in italics
journal name and issue number
authors name and journal name
32
The law of inherent conflict explains
the positive aspects of conflict.
how differences in perceptions and values create conflict
the polarization inherent in different communicator styles
the ambivalence some group members feel for their group
33
A group engaged in
procedural conflict
would be arguing about
the validity of information the group is considering
True
False
34
Select the statement that is NOT true
Decisions are made within a system of internal and external constraints.
Group decision making is an evolutionary process.
individual, group, and systemic influences affect each decision process.
Group decision making is a linear process.
35
Dividing up the paper is the most effective way to engage in group/team writing
False
True
36
In the decision making process which procedure includes values being assigned to each alternative
brainstorming
evaluating
ranking
voting
37
Groups need meeting management procedures and group facilitation strategies because they:
decrease the amount of informal conversation among group members.
allow the leader to completely control the group’s activities.
increase the opportunity for each group member to contribute.
impose structure that cannot be revised.
38
Your thesis statement is included in your literature review
True
False
39
Hirokawa, R. Y. (1990). Group decision-making efficacy.
Small Group Research, 2
(3) 19-20. https://doi.org/10.1177/104649
True
False
40
Substantive conflict helps improve problem-solving abilities and member satisfaction with decision making
True
False
41
Groups are better decision makers than an individual b/c there are generally more diverse ideas present
False
True
42
Which occurs in a post-meeting follow-up
the leader should do whatever assignments were given to others.
the secretary completes the minutes by him/him/themself
leader analyzes effectiveness and consider steps for correction
43
Which of the following conflict management strategies offers incomplete satisfaction for all parties
accommodating
competing
avoiding
compromising
44
If you are direct quoting, which is the proper intext citations?
(Smith, 1990, page 5)
(Smith, p.5)
(Smith, 1990)
(Smith, 1990, p.5)
45
Which of the following is NOT one of the four ways procedures help structure group discussion and decision making:
The emotional tone of a group’s discussion is less likely to be negative.
Group member participation is more equal.
Procedures take the place of one member assuming the leadership role
The content of the discussion is more controlled and on task.
46
Which of the following is not true of IDEAL group members
is open minded
avoids sharing ideas
demonstrates good communication skills
actively participates
47
A critical advisor helps the group in which way:
suggesting disadvantages to alternatives posed
in keeping their hidden agendas hidden
to move quickly through the decision procedure selected
criticizes ideas brought before the group
48
A group member in the leader role always has legitimate power or influence over other group members.
True
False
49
Groups using formal decision-making and problem-solving procedures generally
use the procedure effectively and efficiently on their first time using it.
reach decisions and solutions quickly.
make the same decision that the group’s leader would make.
develop higher member satisfaction and greater commitment to the decision.
50
Your group has made a successful decision if the criteria set by the group for acceptable solutions is satisfied
False
True