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OCS Prep Exam Review
OCS Prep Exam Review
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Review for OCC Prep exam
Flashcards
73 cards
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Practice quiz
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Questions
73
Answers
1
A person who never seems to get along with others shows ___________ behavior.
abnormal
good
selfishness
normal
2
Name of the person, specific thing you saw and sincerity is 3 elements of :
Praise
"I" message
Selfishness
Team work
3
On your first day of work, a person should always remember to do these things:
Act like you know what you're doing
Not dressed appreciate
Show up late to work
Be on time, Ask questions when not sure, Be a team player
4
Self-defeating behaviors can stop you from reaching your
Goals
Anxiety
Values
Friends
5
What part of the business letter tells why the person wrote the letter?
Opening
The Body
Closing remark
Complimentary
6
Credit Card companies make their money by charging these…
Finance Charges
Late Fees
Annual Fees
All of the answers
7
How many pages should your resume be coming out of high school?
Three pages
One and a half pages
One page
Two pages
8
Define the problem, Solutions, Consider the consequences , Put into action, Outcome
The best way to communicate
Is the way to find a friend
Is the five steps in problem solving
Peer Pressure
9
How many school Based hours you need to graduate?
300
150
225
600
10
The parts of a prepared food.
Servings
Nutrition
Ingredients
Diet
11
A cover letter should NOT include:
Name
Skills
Your life story
Job Title
12
One person talks and the other listens is to...
Communicate
Negotiate
Be bored
Compromise
13
Dealing with customers and using active listening are both what kind of skills?
Organizational
Popular
Communication
Abnormal
14
Peer pressure is applied by whom?
Strangers
Friends
Parents
Teachers
15
When words say one thing and body language says another, the message is:
Understandable
Confusing
Okay
Clear
16
What makes criticism constructive?
Not backed with facts
It is used to embarrass
It must be useful, practical and valid
It focuses on the negative and sarcastic
17
To be popular is
Admired or want as a friend
to say no
influence from people your age
Helpful
18
A way to learn a trade by working with someone.
apprenticeship
employee
boss
employer
19
Treat others the way you want to be treated is.....
The Rules
The Golden Saying
Stupid
The Golden Rule
20
The "I message" can help people_________.
Explains their feelings
Avoid a fight
All of the answers
Tell why something is bothering them
21
Anything that interferes with achieving a goal is
Compromise
Conflict
Resist
Obstacle
22
Shouting, Name-calling, Spreading rumors, The silent treatment, Insults, Mean looks
Signs of conflict
Signs of a mean person
Just being friends
All of the answers
23
The goal of functional academics is to help students
provide training
become better connected and valued within their community
separate you from attending regular classes
train students in careers that involve building
24
The gross pay minus the total deductions equals the __________.
Direct Deposit
Taxes
YTD
Net Pay
25
Is a minor or major disagreement between two or more people a conflict or fight?
Conflict
Flight
26
What does the term negotiate mean?
one party gives up something for the happiness of another
nobody gives up anything because each get what they want
both parties give up something in order to be satisfied
someone else decides who is right and who is wrong
27
State , Federal Income , Social Security and City Taxes are called what on your pay stub.
Deductions
Minimum Payment
Finance Charges
Direct Deposit
28
The greeting in a letter is called:
Closing Remarks
Hey
Salutation
The Body
29
True or False - A refund and an exchange are the same thing.
False
True
30
What do you call a person who works for someone else?
Boss
Friends
Employer
Employee
31
Temperament refers to what aspect of an individual?
personality
abilities
weather conditions
how fast someone gets upset
32
Job title you are apply for should be included in this....
Application
Cover letter
Book report
Resume
33
Repeatedly bothering or annoying a person is...
Harassment
Labor Union
Coworker
Human Resources Department (HR)
34
Uncomfortable feelings caused when you have to much to deal with....
Stress
Conflict
Emotions
Opinion
35
The total amount of money earned is called .......
Deductions
Gross Pay
Net Pay
YTD
36
A natural talent and capacity for learning a skill easily.
Interest
Aptitude
Quality
Ability
37
What is a negative employment trait?
Lack of organizational Skills
Self-motivated
Team Work
Dependable
38
To graduate from high school with a NC diploma, every OCS student must complete:
Complete Hours
Complete Career Portfolio
Complete all courses
All of the answers
39
What’s the meaning of self-concept?
A test period when a worker must prove to a company
Feeling bad about yourself
Feeling good about yourself
a place you can't go to
40
The amount of money an employee receives after deductions have been taken out of the gross pay.
Gross Pay
Net pay
41
Define problem, Come up with solutions, Consider consequences , Take action, Evaluate
steps in solving a obstacle
steps in making something
Steps in emotional well-being
steps in problem solving
42
How many Employment hours do you need to graduate?
225
600
300
150
43
A belief
Point of view
Opinion
Emotions
Conflict
44
What does the term compromise mean?
Both parties give up something
To conform
One party gives up something
To be lazy
45
Tell why something is bothering them, Avoid a fight, Explains their feelings is.....
"I" message
Golden Rule
Embarrassing
Negative peer pressure
46
Credit Card companies make their money by charging these…
Annual Fees
Late Fees
All of the answers
Finance Charges
47
To be dismissed from a company
Shift
Punctual
Fired
Probation Period
48
Point of view is....
a way of thinking about something
feelings
to share thoughts and ideas with others
a strong disagreement
49
What is the definition of Procrastination?
the action or process of deciding something
the action of delaying or postponing something.
process of organizing and planning how to divide your time
Feeling good about yourself
50
When someone is popular, he or she is:
Sad
Serious
Quiet
Admired or sought after
51
Peer Pressure is
to refuse
admired
to strongly encourage
influence from people your age
52
Saying "please" and "thank you" are basic rules of.........
Selfish
Courtesy
Body Language
Language
53
Emotional well-being is the ability to handle problems and ____ to compromise in everyday life.
abnormal
stress
social
anxiety
54
Body language is communicating with:
Hands
All of the answers
Arms
Eyes
55
The action of delaying or postponing something.
Procrastination
Obstacles
All of the answers
Time management
56
Everything that you eat or drink regularly.
Germs
Nutrition
Diet
Serving
57
How many hours for Community Based Hours do you need to graduate?
225
300
150
600
58
Name, Email, Phone number,Education, Work Experience, Volunteer Experience, References, Skills
Information on a resume
Salutation
Part of a business letter
Information on a cover letter
59
What are the three kinds of money ?
Checks,Cash, Credit Cards
Who needs money
Credit Card, Debit Card, ATM
Cash, Cash, Cash
60
A person with low self-esteem feels unworthy of a friendship. True or False
False
True
61
What word is a positive attitude
Personality
Unhappy
Sad
Mean
62
What do you call a person who has his/her own business ?
Dude
Peer
Employer
Employee
63
What employment experience should be on a resume?
Full time work
Skills
Parents
Volunteer work
64
The term "I" message is of form of:
Stress
Body Language
Praise
Communication
65
A _____________ shows how much money your employer is paying you for your work.
Direct Deposit
Paycheck
Net Pay
Gross Pay
66
An Employee Handbook ....
describes the rules of a company
harassment
coworker
dead line
67
What is a good way to order employment experience on a resume?
After references
First job first
ABC order
Most recent first
68
Identify the correct decision making process.
evaluate,situation, option, choose, act
option, situation, choose, act, evaluate
situation, option, choose, act, evaluate
act,evaluate,situation, option, choose
69
The amount of a food usually eaten.
Diet
Serving
Germs
Food Pyramid
70
What does YTD mean?
Year to December
Your to Dumb
Year to Date
You two dudes
71
There are two parts of a budget.
Income and Expenses
Expenses and Credit
Income and Outcome
Income and Exits
72
What is time management?
the action of delaying or postponing something.
process of organizing and planning how to divide your time.
73
Sometimes you need to _________ in order to solve a problem.
Yell
Talk
Compromise
Praise
