stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
NEO Training CUofCO - Original Flashcards | StudBud
Explore
/
NEO Training CUofCO - Original
NEO Training CUofCO - Original
32 terms
·
StudBud Administration
·
10 plays
Imported from external platform
Flashcards
32 cards
F
Practice quiz
P
Host live
L
Questions
32
Answers
1
Use this Microsoft program to schedule meetings, send/receive emails, and set daily tasks
Rightlook
Outlook
Google Keep
Inlook
2
RDC is an acroynm for this?
Radioactive Discharge Community
Remote Discharge Community
Remote Deposit Capture
Random Distance Computation
3
You should use the same password for every program and web login.
True
False
4
OLB is an acronym for this?
Online Literary Books
Online Learning Behavior
Ol' Lil Betty
Online Banking or Digital Banking
5
You can open 2 or more Symitar windows at the same time
True
False
6
Use this program to track your annual goals and development plan.
SnapChat
SMART Goals
Toy-R-Us
SUM Total
7
How long does your password need to be in Episys?
Thank goodness I have the same password for everything
Trick question, click the button and it will sign you in - Single Sign On
What is Episys again?
15 characters
8
VPN is an acronym for this?
Very Private Neighborhood
Vice Principals Network
Virtual Personal Network
Virtual Private Network
9
MS in the world of computing is usually an acronym for this?
Microsoft
Multi-Step Process
Multiple Solutions
Milleniums Society
10
How many 'attacks' are attempted on the Credit Union every week?
1000+ per week
3000+ per week
0-50 per week
50 - 500 per week
11
How many login attempts do you get before Symitar locks you out?
3, it is based on the console, not the user
All of the above
4, per user, not necessarily console
1, better make it count
12
What is the most secure method of storing your password(s)?
Write it down on a Post-it note
KeePass Application
Keep them on your phone
Your memory, and then message IT to reset it when you forget it
13
The Credit Union uses this site to foster & promote new ideas from Member Advocates
Apple Products
Internal Technologies
iNGAGE
iDEAS
14
Use this program to view your pay stubs, view/enroll in your benefits and request time off.
PayStubs
Paycom
Contact your supervisor
PayPal
15
If a document or sheet will not load in Symitar, what is the action you should perform first?
Right click Satellite in bottom-right toolbar - click Download Out-of-Date
Restart your entire computer
Call your manager
YouTube how to fix it
16
Use the Microsoft (MS) program to store shared documents for easy access.
SharePoint
Shared Access
Word
DocuServ
17
Use this Microsoft (MS) program to create charts and graphs
Excel
Graphix
Sheets
Charts
18
I am locked out FASTdocs, what do I do?
Loan Servicing Team Chat
Open a Help Desk Ticket with Loan Servicing
Call 79000
All of the above
19
I cannot get one of my programs to launch, what do you do?
Use the IT Team Chat
All of the above
Call 79900
Open a Help Desk Ticket
20
Use this Microsoft (MS) program to create interactive presentations.
PowerPoint
Prezi
Slides
Inkblot
21
Use of this program provides a private network using encryption over a public network such WIFI/internet
WIFI Dodger
Cisco AnyConnect VPN
Private Connections RN
Costco VCR
22
I am locked out of my Admin Console, what do I do?
But really, ask your supervisor (pick red)
Seriously, ask your supervisor (pick red)
Call the non-emergency hotline
Ask you supervisor to unlock you
23
OTP is an acronym for this?
One Time Passcode/PIN
One Two Pounce
Only Temporary Password
Over the Phone
24
In the case of a 'snow day,' do you need to logon to the VPN (with your personal cell phone) to access your work?
What's cell phone
No, VPN's aren't important
Wait, we get 'snow days'
Yes
25
This core system is used to complete transactions and account maintenance for our members.
TikTok
Microsoft
Banking Specialist
Episys
26
Should you
forward
any suspicious emails to the IT Department?
No. They don't need to know.
Yes, communication is key
No. You could spread a virus. Call or chat the Help Desk
Absolutely, they need to know
27
In the Episys training environment which Symitar do we use when participating in a training class?
867-5309
VCR 412
SYM 970 & SYM 950
VPN 970
28
What is the name of the button in Outlook that allows you to report unknown or suspicious emails?
Just email the IT department
Call your manager
The Hacker Button
The 'Phish Alert' Button
29
Credit Union History - This is the year that the Credit Union was founded.
1934
1978
1990s
1880
30
I'm locked out of my network, what do I do?
Wait for someone to reach out
Go on a walk
Call IT at 79900 or use the IT chat
Call 911
31
Use this Cisco product to stay connected with your team, and colleagues & ask for assistance from business partners.
Instagram
Share Point
Webex Teams
Snapchat
32
My Episys console is locked, what do I do?
Call Ghostbusters
Open a Help Desk Ticket, call 79900 or use IT Chat
Call my manager
Play Mario Kart
