EHR & Keyboarding Ch 11 Written Communication

The style of letter depends on who/what the ___ is.

If the marital status of a woman is unknown which title would be used?

Sentences should not be longer than __ words.

A critical aspect of written business communication is ___ or checking for error in content and typing.

A ________ is an exact duplication of a document that is then transmitted to another location via a ________ machine.

What is used to verify the correct spelling and use of drugs?

When writing business letters, all words inside the address are spelled out. (ie. "St." is "Street")

When sending a business letter using email "update" would be an appropriate subject line.

The last line on an envelope cannot exceed ___ characters in length.

To be more concise in a letter use "like" instead of the phrase "along the lines of".

Annotation consists of a short comment in pencil to indicate the purpose of the letter & underlining critical portions

Spell-check software can always recognize medical terminology.

Which is NOT one of the basic rules for forming plurals of words?

Computer software programs cannot be depended on to correct all word-usage errors

You cannot change the __ of the report or alter the meaning in any way when editing medical reports.

Mail that was mistakenly placed in the mailbox or given to the post office can be retrieved by the sender using ____.

Of the following is NOT one of the eight parts of speech recognized by traditional grammar?

To transform a sentence from the passive to active voice, make the subject of the sentence perform the action.

____ ZIP code has eliminated many handling steps at USPS collection and distribution centers and has improved service.

Most business letters contain the same standard components, starting at the top of a letter and moving down to the end

Every office correspondence should have a current ____.

Who released an unapproved medical abbreviation list?

Terms as "each and every," "first and foremost," and "physician's patient", are _____ expressions.

You should always rely on spell-check and grammar check to find any error in your documents.

When the same letter is sent to several different people, _____ letters are very useful.

When sending a business letter using email, enter the email address in the "CC" field if the recipient ________.

Of the following which does NOT require capitalization?

In professional writing which personal pronoun should be avoided?

When the MA is sorting through the mail, who should they give the consultation reports to?

When proofreading written documents, which of the following is NOT an acceptable guideline?

Inappropriately indicating either male or female by the type of language used is called ___.

An example of homophones is "accept" and "except".

Which of the following can be mailed as certified mail?

A notation is made on a letter if there are other documents or attachments with the letter.

So, contents can remain _______ and be easily removed, there are recommended methods for folding and inserting letters.

What modifies a noun or pronoun, usually answering the questions like: Which one? What kind? How many?

When writing business correspondence, you should use gender- ____ terms.

To indicate who keyed or typed a letter, medical professionals use reference _____.

Which of the commonly used sizes does letterhead stationery NOT come in?

Courtesy word(s) such as "Sincerely", "Sincerely yours", or "Yours truly" should be found in the body of the letter.

Which type of mail is considered the safest way of sending first-class or priority mail?

DRG's is plural for DRG.

Any test results received should be stamped ___ and routed to the appropriate physician without delay

Any spelling or grammar errors, no matter how small, can negatively affect the perception of the office

Medical writing should contain ___, concise sentences and paragraphs.

Inflated phrases are difficult to replace without a loss of meaning.

In a letter, how many lines below the complimentary close should the signature line be?

What can be obtained at the post office for a small fee?