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Basic Troubleshooting: Software Flashcards | StudBud
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Basic Troubleshooting: Software
Basic Troubleshooting: Software
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Flashcards
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Questions
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Answers
1
Kea is working on PowerPoint and it suddenly freezes. What should Kea do FIRST to avoid losing her unsaved work?
Uninstall PowerPoint
Wait a moment to see if the program responds
Immediately shut down the computer
Delete the presentation file
2
What should you do if an application keeps crashing after updates?
Change the computer's wallpaper
Ignore the problem
Close all other programs
Reinstall the software
3
Lea's computer is slow and unresponsive with many apps open. What's the most likely cause?
The monitor is too old
Too many background applications using up system resources
A slow internet connection
A recent Windows update
4
How can you change a read-only file to be editable?
Restart the computer
Delete the file
Rename the file
Right-click > Properties > Uncheck "Read-only"
5
Why is it important to update software regularly?
To fix bugs and improve security
To make it slower
To delete old files
To reduce battery life
6
User-centered design focuses on making software easier and more accessible for users.
False
True
7
What keyboard shortcut opens Task Manager in Windows?
Ctrl + Shift + Esc
Alt + F4
Ctrl + T
Shift + Tab
8
Which of the following can cause a program to freeze?
Emptying the recycle bin
CPU overload
Using the latest software version
Having a fast internet connection
9
A read-only file cannot be changed to an editable format.
True
False
10
Which of the following is NOT a common cause of software crashes?
High internet speed
Incompatible software versions
Malware
Insufficient system resources
11
Which of the following is a benefit of user-centered design?
Enhances user experience
Software is harder to use
Limits accessibility options
Increases system errors
12
Restarting your computer can sometimes solve software crashes.
True
False