Human relations is an important skill for leaders to have. What is human relations?

how people get along with each other

The definition of management style is

the way a manager treats and involves employee in a business

Tactical management style is best used when

working with employees who are not motivated

What is "empowerment"

giving authority or power to someone to do something

Team building means that the combined skills of people in an effective team

are greater than that of individuals working alone

The human relations skill of "self-understanding" means that

leaders understand their own strengths and weaknesses

The human relations skill of "understanding others" means that leaders and managers

get to know everyone's strengths and weaknesses and skills

Influence is defined as

a person's ability to affect the actions of others

are responsible for the work of a group of employees

Management is all about

the control and regulation of resources (human and capital)

The definition of management is

accomplishing goals through effective use of resources

focuses on a person’s strengths & reducing their weaknesses

Team building is the action or process

of causing a group of people to work together effectively

While managers are often in a leadership role.....

they may not necessarily go about their job as a leader

Executives or top level managers are responsible for

mostly planning and controlling activities

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Chapter 7 (Management) Assessment Review

35 termsStudBud Administration102 plays

Review vocabulary and concepts for chapter 7

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Questions 35

Answers

1
Human relations is an important skill for leaders to have. What is human relations?
how people make a product
none of these
where people live
how people get along with each other
2
The definition of management style is
the ability of someone to motivate individuals and groups
strategic
tactical
the way a manager treats and involves employee in a business
3
The human relations skill of "communication" includes these categories of communication
all of these
oral or written
formal or informal, internal or external
vertical or horizontal
4
There are several levels of management. What are they?
middle managers
supervisors
executive
all of the above
5
There are many kinds of influence a leader can use
true
false
6
Managers are more directly charged with
making people happy and getting the job done
making people happy
getting the job done
none of these
7
Tactical management style is best used when
employees are doing work they enjoy
working with employees who are not motivated
8
What is the "morale" of the people
the confidence of a person or group at a particular time
the discipline of a person or group at a particular time
the enthusiasm of a person or group at a particular time.
all of these
9
What is "empowerment"
giving authority or power to someone to do something
neither of these
removing authority or power to someone to do something
10
This managerial duty is all activities involved in obtaining, preparing and paying employees
organizing
controlling
implementing
staffing
11
Middle managers
prepare specific plans for their part of the business
all of the above
are specialists and are responsible for specific parts of
devote most of time to organizing, staffing and implementing
12
Leaders have to worry about how deadlines and scheduling affect their teams of people
False
True
13
Team building means that the combined skills of people in an effective team
are greater than that of individuals working alone
are worse than the skills of individuals working alone
are not managed well
none of these
14
The human relations skill of "self-understanding" means that
leaders help people enjoy their job
leaders build a team
leaders understand their own strengths and weaknesses
managers command respect
15
Expert influence
is when a leader has the best interest of the group in mind
comes from the trust a person has for a leader
all of these
comes from the respect a person has for their leader
16
The human relations skill of "understanding others" means that leaders and managers
none of these
get to know everyone's strengths and weaknesses and skills
fail to recognize employee contributions
make decisions which all people agree with
17
Influence is defined as
none of these
a person controls someone else completely
a person's ability to affect the actions of others
a person's inability to affect the actions of others
18
Supervisors
are responsible for the work of a group of employees
none of these
all of these
are responsible for the direction and success of the company
19
Strategic Management style works best when
employees are willing to take responsibility for the results
all of these
the work is routine with few new challenges
the employees are skilled and experienced
20
Management is all about
the people
the control and regulation of resources (human and capital)
21
The definition of management is
identifying and arranging work
accomplishing goals through effective use of resources
obtaining, preparing and compensating employees
determines if the business is setting goals
22
This influence is the ability to get something done because of the job the leader holds
reward influence
position influence
identity influence
expert influence
23
Things that cause job dissatisfaction include
poor working conditions
all of the above
assignments that employees do not like
ineffective communication and lack of recognition
24
"Developing job satisfaction" is an important human relations skill because
all of these
people are more satisfied on the job if skills are well used
employee morale is affected
job satisfaction is important to employee well being
25
What is the difference between formal and informal influence?
How leaders are set up
leaders emerge to get a group focused on going in informal
leadership position is part of the organizational structure
all of these
26
Team building
focuses on a person’s strengths & reducing their weaknesses
is one of the worst assets of a leader
focuses on a person's weaknesses and reducing their strength
27
This kind of influence results from a leader's ability to give either money or non-money items
identity influence
expert influence
reward influence
position influence
28
Leadership is all about
the people
none of these
competition
the product or service
29
This managerial duty involves analyzing information, setting goals and making decisions
staffing
organizing
planning
controlling
30
This managerial duty means identifying/arranging the work and resources needed to achieve goals
staffing
controlling
implementing
organizing
31
Team building is the action or process
of promoting competition
of causing a group of people to work together effectively
focusing on the weakness of people
of causing a group of people to work alone
32
While managers are often in a leadership role.....
none of these
they are amazing
they always go about their job as a leader
they may not necessarily go about their job as a leader
33
This managerial duty determines to what extent a business is accomplishing the goals it set
controlling
planning
organizing
staffing
34
This managerial duty is the effort to direct and lead people to accomplish the planned work
planning
implementing
organizing
staffing
35
Executives or top level managers are responsible for
preparing specific plans for a part of a company's operation
none of these
planning the day to day work of employees
mostly planning and controlling activities

Chapter 7 (Management) Assessment Review Flashcards | StudBud