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Milady chapter 32 The Salon Business Flashcards | StudBud
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Milady chapter 32 The Salon Business
Milady chapter 32 The Salon Business
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1
Which of the following should be included in the Supporting Documents section of a business plan?
Description of the key strategic influence of the business
Projected financial statements
Financial statement analysis
Owner’s résumé
2
A business structure in which two or more people share ownership is a:
Partnership
Sole proprietor
Corporation
Franchise
3
The type of owner who assumes expenses, receives profits, and bears all losses of the business is a:
Franchise owner
Sole proprietor
Business partner
Small corporation
4
A ____ is a written description of your business as you see it today and as you foresee it in the next five years.
Mission statement
Business plan
Business regulation
Vision statement
5
A salon’s financial success depends in large part on all of the following EXCEPT:
Cross promoting
Upselling
Retailing
Cold calling
6
If you choose to buy an established salon, you should seek professional assistance from a(n):
Business lawyer and human resources specialist
Architect and accountant
Architect and human resources specialist
Accountant and business lawyer
7
When operating a salon, you’re largest expense each month will be your:
Employee payroll
Utility bill
Rent or mortgage payment
Bills for consumption supplies
8
The best form of advertising is:
Sales and promotions
Email newsletters
Television ads
Satisfied clients
9
If ur company sets up an agreement with AS to open your own salon that operates under the AS name/logo, ur salon is a:
Partnership
Sole proprietorship
Corporation
Franchise
10
When drawing up a lease to rent a building for your salon, you should secure all of the following EXCEPT an:
Agreement stating that the landlord will hold all insurance policies
Agreement about necessary renovations and repairs
Option that allows you to assign the lease to another person
Exemption of fixtures or appliances attached to the salon
11
Unless you are at least ____ percent booked all the time, it may not be advantageous to rent a booth.
85
55
70
25
12
A ___ is someone trained to do everything from recording sales and payroll to generating a profit and loss statement.
Tax attorney
Full-charge bookkeeper
Tax preparer
Financial advisor
13
When interviewing potential employees, you should always look for people who:
Have just recently obtained a cosmetology degree
Have a professional appearance
Project a very progressive image
Have worked at many salons in recent years
14
When operating your own salon, you should:
Encourage employees to decide when they are ready for an evaluation
Allow each cosmetologist to decide whether or not they will accept tips
Establish compensation plans through a verbal agreement
Follow the same rules that you set up for your employees
15
When using social media to promote the salon, you should:
Use a different username for different websites
Only post photos or information from time to time
Refrain from responding to comments about the salon
Get clients’ permission before using their images in your posts
16
Money to invest in a business is called:
Personnel
Insurance
Capital
Demographics
17
The rules and regulations adopted by a salon to ensure that all clients and associates are treated fairly are called:
Salon records
Salon policies
Demographics
Written agreements
18
One reason for going into a partnership arrangement is to have:
Have more control of a running the business
A larger share of the profits
Less liability for debts
More capital for investment
19
A mission statement does NOT:
Contain the core values to help guide decision making
List the companies specific rules or regulations
Lay the foundation for how your organizations strategies are created
Spell out the organizations overall goals
20
Supplies that are used in the daily business operation are:
Consumer supplies
Client supplies
Retail supplies
Consumption supplies
21
A _____ is a benchmark that, once achieved, helps you to realize your mission and your vision.
Capital
Policy
Demographic
Goal
22
Costs to create even a small salon in an existing space can range from ____ per square foot.
$40-$80
$75-$125
$20-$40
$100-$150
23
The business plan should include projected income and overhead expenses for a period of:
Six months
Two years
10 years
Five years
24
In a corporation, you:
Incur more costs setting up the business than setting up a partnership
Must have at least three stockholders
Are not required to pay unemployment insurance taxes on your salary
Pay income tax based on the total profits of the business
25
A long-term picture of what the business will become and what it will look like when it gets there is a:
Goal
Vision statement
Business plan
Mission statement
26
Which agency requires that information about ingredients of cosmetic preparations be available to employees?
FDA
OSHA
SDS
EPA
27
Which part of a salon is considered the nerve center?
Shampoo area
Reception area
Service area
Storage area
28
When using the telephone, you should NOT:
Be courteous to angry callers
Show interest when talking to a supplier
Smile as you speak
Make calls in a busy area of the salon
29
In the allotment of funds, the top priority should be to meet your_____ obligations.
Rent or mortgage
Vendor
Payroll
Utility
30
If you purchase shares in a corporation, you are a:
Stockholder
Sole proprietor
Partner
Franchise
31
It takes most new salons about_____ to begin operating at full capacity.
Two years
Six months
One year
Three months
32
And what part of a business plan should you state your objectives?
Executive summary
Organizational plan
Mission statement
Salon policies
33
You do NOT need which type of insurance for your salon?
Deposit insurance
Business interruption insurance
Burglary and theft insurance
Property liability insurance
34
When purchasing an existing salon with a transfer of mortgage, the ___ should determine if there r defaults in the debt
Buyer
Seller
Bank officer
Mortgage holder
35
The key duty of the receptionist is:
Maintaining inventory and daily reports
Booking appointments
Greeting clients as they enter the salon
Maintaining the retail area
36
Supplies that are purchased to be sold to clients are called:
Retail supplies
Rebooking supplies
Inventory supplies
Consumption supplies
37
The primary concern when planning the physical layout of your salon should be:
Color schemes
Maximum efficiency
Cost
Including as many luxury options as possible
38
Administrative plans for your business are found in which part of a business plan?
Supporting documents
Marketing plan
Organizational plan
Vision statement
39
On a business timeline, expansion of services and locations would take place between the ____ years of operation.
11th and 20th
2nd and 5th
20th and 25th
5th and 10th
40
How many visits does it typically take for a new client to become a loyal current client?
Five
Two
One
Three
41
For booth renter, Social Security taxes are:
Double that of an employee
Not required by the federal government
Half that of an employee
Paid by the salon owner
42
Smooth business management depends on all of the following factors EXCEPT:
Sufficient investment capital
Proper pricing of services
Competition between management and employees
Excellent customer service delivery
43
Records that are used to note client personal and contact information and preferences are called:
Written agreements
Salon receipts
Service records
Salon policies
44
When creating your brand identity, you should ask each of the following questions, EXCEPT:
What is your point of difference?
What is your aesthetic?
What are you selling?
Where will you be located?