MGMT 3610 Exam 4

"R" in SMART Framework refers to which of these?

"M" in SMART Framework refers to which of these?

According to the BCG Matrix, business units that have a low market share but are in a high growth market are called:

Translating a message into symbols and language that a receiver can understand refers to which of the following?

When certain members of a group tend to get by with less effort than what they would have put in when working alone

________ is an element of communication that refers to pitch, rate, tone, volume, and speaking patterns of voice.

A _____ strategy is a strategy for a company to maintain its current income, market share, or geographic reach.

In this stage of team development, members look to the leader for structure and are mostly polite towards one another.

In this stage of team development, the team becomes self-directed and requires little management direction.

These are the big-picture goals of a firm that describe the activities they will engage in to achieve their mission.

A formal statement concerning ethics and social issues which communicates to employees what the company stands for is a:

Choices/decision-making processes and moral principles/values that govern our behaviors regarding what is right & wrong

Which is developed by the firm's top managers and includes examples such as cost leadership and differentiation?

According to the BCG Matrix, business divisions that are in a high market share, high growth quadrant are called ______.

 ______ are preferred means of behavior used to obtain one's goals.

Two or more people that perform interdependent tasks and are working toward a common goal are called a: 

____ is a process in which the performance standard is based on another firm's superior performance.

 ______ refers to factors that distort message clarity.

Which of the following is the first step of strategic management process?

The team member who provides support for others’ emotional needs and strengthens social unity is: 

Which of the following represents a duty-based approach, and considers the welfare and risks of all parties.

Straightforward and simple messages, transmitted more frequently, and suited to less rich channels of communication

As discussed in class, most individuals read at what grade level?

The amount of information that can be transmitted in a communication episode describes what trait of channels?

Messages that are unique, don’t occur often, and may be sensitive in nature are called:

Which of these describes a belief that corporations have a social responsibility beyond pure profit?

3BL (Triple Bottom Line) relates to which of the 3-Ps?

When a company decide to shrink its operations to reduce costs in order to survive, it is employing a ____ strategy.

According to the BCG Matrix, business units that have high market share but are in a market that is not growing are call

In this stage of team development, members vie for leadership and there is often frustration around goals and attitudes.

According to the BCG Matrix, business units that are doing poorly in a low growth market are called ______.

Managers, across industries, spend about _____% of their time in verbal interaction.

As discussed in class, when choosing a communication channel it is best that the “medium matches the __________.”

________ is an element of nonverbal communication that refers to movements of the body and face.

Which of the following represents an "ends justifies means" for the greatest good for the greatest number?

________ are desired goals, objectives, or end states that individuals wish to pursue.

"A" in SMART Framework refers to which of these?

This part of a firm's strategic planning outlines what a better future can look like because the firm exists (the why):

"S" in SMART Framework refers to which of these?

Which of the following is NOT an activity of strategic management process?

In this stage of team development, members begin to buy into group goals and work well together to share responsibility

All of these elements make teams function EXCEPT:

________ is an element of communication that refers to the amount of physical space between sender and receiver.

Interpreting and understanding and making sense of a message refers to which of the following?

This stage of strategic planning involves evaluating a firm's internal and external environment: 

Which of these is a general description of how the firm will try to accomplish the firm's vision?

Leaders help their understand, interpret, and give meaning to what is happening within organizations. This is called:

A ______ strategy involves developing plans to increase the firm's size (revenue, market share, or geographic reach.)

Which of these holds that people set their own moral standards for judging their actions, based on self-interest?

Which level of strategy is concerned with the large-scale actions involved in entering a brand-new geographic markets?

Informal channel of communication links the entire organization. Messages sent through it tend to be 70-90% accurate.