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Life Skills 101.01-.04 Flashcards | StudBud
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Life Skills 101.01-.04
Life Skills 101.01-.04
39 terms
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1
Which of the following statements describes an appropriate technique to use when making eye contact?
look over the other person's shoulders as though your bored
use eye contact throughout the conversation to demonstrate interest
stare directly into the other person's eyes
avoid making eye contact as soon as you start a conversation
2
Hair is considered beautiful when it is:
dry and frizzy
dull and short
clean and healthy
oily and shiny
3
If a person matches their actions with their words, it is an example of:
integrity
etiquette
respect
commitment
4
Practicing good manners in the workplace is referred to as :
professional etiquette
conflict resolution
flexing
reflective listening
5
Keeping the head up, chin level and the abdomen flat are key points in having:
a poor standing position
bad posture
good posture
potential injuries
6
Practicing good manners in the workplace is referred to as :
professional etiquette
flexing
conflict resolution
reflective listening
7
Healthy, glowing skin is equally dependent on all of the following factors EXCEPT:
exercise
good nutrition
lack of sleep
rest
8
Leaning forward during a conversation might communicate:
I'm very bored.
I'm interested in what you are saying.
I'm not interested in what you are saying.
I've had enough.
9
Eye contact, smiling and posture are all examples of:
verbal communication
personality
nonverbal communication
inflection
10
A recommendation to prevent foot and leg problems would be:
wear pointed shoes
change positions frequently
stand on a hard floor
the use of non-adjustable chairs
11
Not making assumptions about people based on appearances reflects use of:
integrity
commitment
respect
etiquette
12
Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as:
interacting
fixing
flexing
reflecting
13
Saying the proper thing without offending someone is:
using overtones
questioning
paraphrasing
using tact
14
How you work; the body movements, positions and equipment you use and the effect they have on your health and comfort:
economics
ergonomics
personal hygiene
public hygiene
15
When sitting in a chair, it is important to:
keep feet apart
sit forward in the chair
sit well back in the chair
keep knees apart
16
What condition occurs when tendons become inflamed?
sore feet
bursitis
tendonitis
varicose veins
17
All of the following topics are considered to be controversial for discussion with the client EXCEPT:
religion
hair care products
personal problems
politics
18
Persevering through difficult times is an example of:
respect
commitment
integrity
etiquette
19
Preventing shoulder problems can be accomplished by:
holding heavy clippers
reaching across a table to manicure
reaching for supplies on a high shelf
swiveling the chair when you work on a client
20
The shoes that are recommended to be worn to practice good posture when standing for long periods of time are:
high-heeled shoes
shoes without arch support
low, broad-heeled shoes
shoes with pointed toes
21
The tempo used during a verbal exchange is called the:
force
grammar
pitch
rate
22
How many hours of sleep do most people need to function properly?
3 to 4 hours
1 to 2 hours
9 to 12 hours
6 to 8 hours
23
The term that defines the art and science of beauty care is:
cosmetology
ethical conduct
personal hygiene
onychology
24
Regular bathing with soap and using a deodorant are examples of maintaining:
personal hygiene
public hygiene
oral hygiene
general hygiene
25
Which of the following activities helps stimulate blood circulation in the body?
reading a book
watching TV
exercise
listening to music
26
The nearness of another to one's personal space is known as:
posture
gesture
proximity
carriage
27
What is halitosis?
good posture
bad posture
body odor
bad breath
28
No-Show clients can be handled with all of the following strategies EXCEPT:
making reminder calls ahead of time
informing client of cancellation policy
never discussing the missed appointment
offering other available appointment times
29
The tone or inflection of your voice, level and rate of speech all play a role in:
body language
nonverbal communication
verbal communication
listening
30
How should a salon professional respond to a client insisting on a hair color that would not be flattering?
by displaying a negative attitude
sharing her unflattering request with other clients
by using overtones
by tactfully suggesting otherwise
31
The term used to describe the science of healthful living is:
nutrition
exercise
ergonomics
hygiene
32
The strength of volume during a verbal exchange is called:
inflection
force
pitch
rate
33
Changing the pitch of your voice while speaking is called:
rate
enunciation
force
inflection
34
The energy contained in food is measured in:
calories
degrees
protein content
fat content
35
To translate what you heard into your own words is to:
repeat
paraphrase
focus attention
ask a question
36
Neck and back strain can occur if you:
properly adjust the chair height
use a footstool to reach for supplies on a high shelf
work with your back straight
stand for a long time in high-heeled shoes
37
Paraphrasing to summarize the meaning of what has been communicated is known as:
using overtones
using tact
reflective listening
one-way communication
38
All of the following movements cause Carpal Tunnel Syndrome EXCEPT:
gripping with force
bending your wrist a lot
using sharp shears
repeating a motion over and over
39
As soon as you notice a discussion is getting off-track, you should:
try harder to make your point
remain silent
bring it back to the main issue
talk louder