Final Exam Review: ENG 201

Which listening style involves listening where the goals is to help the speaker solve a problem?

During the debate, each candidate listened carefully to gather information to use in attacks on their rival

The process of humans responding to verbal/nonverbal behavior. A survival skill to maintain contact with the world.

A "self-fulfilling prophesy" occurs when a person mentally assumes something will happen, making it more likely to occur

I don't like listening to the Sunday service because I can barely hear the minister. He should adjust his...

The block-style format of writing letters is not the most widely used because it is hard to format.

Communication in which two or more parties involved consider one another as individuals is considered

The medium through which a message passes from sender to receiver is the

Mixed punctuation style in letter writing uses no punctuation after the salutation and the complimentary close.

Clothing is a form of non-verbal communication that can communicate things such as your social and economic position.

"Clyde passed away" vs. "Clyde kicked the bucket" or "I'm terminating your job" vs "You're fired," are examples of...

Which of the following are important to consider when preparing a presentation for a group or audience?

A disconfirming response with more than one meaning, leaving the other party unsure of the responder's position is a(an)

A(an) _____________________ might entail a short update on a current project during a meeting without advance notice

At times Instructor Monroe speaks quickly. She should work on her _________.

Facial expressions, gestures, and tone of voice often all affect

Public communication is commonly used in social and business settings. True or False?

The feedback of a conversation is how the message moves from the sender to the receiver.

When I talk with Sheila she doesn't listen, because she's only interested in what she has to say. This is an example of:

The study of body movement, gestures, and posture is known as

At times, Lisa talks to/communicates with herself in the mirror to boost her self-esteem. This is called ______________.

Some scholars say that more than 90 percent of the information in a face-to-face conversation may be sent non-verbally.

An extemporaneous speech is one that is ______________________________________.

The brain reconstructs electrochemical impulses generated by hearing into representations of original sound & meaning

Generally people communicate for three basic purposes: to inform, to persuade and to entertain.

Which of the following are important to consider when preparing a presentation for a group or audience?

Joseph could be heard in his office having a conversation with someone; however, he was the only person in the office.

A teacher explains the course expectations and the students listen to ensure that they understand the rules. This is:

Who is responsible for encoding and delivering the message?

When Mark spoke, everyone listened because of the rich quality of his voice. The quality of one's voice is defined as

The jurors listened to all of the witnesses' testimony to determine if it aligned with the evidence. This is...

The announcer correctly pronounced all the necessary parts of the words This correct pronunciation is articulation.

The definition of haptics is how sound affects the communication process. True or False?

Moderate anxiety which helps a speaker perform better in a presentation is called...

A chronological resume is the traditional organizational format with headings that spotlight education and experience

The transmission of messages to large, usually widespread audiences via broadcast means;

Personal attributes that enable someone to interact effectively and harmoniously with other people.

According to your notes, the process of focusing on certain stimuli from the environment is

Personal attributes that enable someone to interact effectively & harmoniously with other people are called soft skills.

A _______________ resume highlights an applicant's transferable skills.

A loud vehicle driving by the cemetery interrupts the minister as he begins the closing prayer. This is an example of...

Tricia couldn't concentrate on a speaker’s words because too much information was provided. Tricia is experiencing:

Advance Planning, Alternative Container, County Burial, FTC, and Funeral Escort are all examples of funeral industry...

Polychronic is a nonverbal means of communication that emphasizes flexibility in beginning and completing tasks.

A high level of anxiety which negatively affects a speaker's performance is called:

Which of the following best describes a speech that is read word-for-word from a prepared text

Pretending to listen while nodding, smiling and occasionally say something agreeable is defined as...

Rules dealing with the meaning of words.

Who is responsible for receiving and decoding a message?

Modified block style letters/correspondences use a format that incorporates

There are three types of accepted letter formats.