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Management Control (Second) Flashcards | StudBud
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Management Control (Second)
Management Control (Second)
25 terms
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StudBud Administration
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Quiz about the second part of the course.
Flashcards
25 cards
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Practice quiz
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Questions
25
Answers
1
Controls help managers detect...
...losses.
...undesirable irregularities.
...robberies.
...changes in revenues.
2
Which is NOT part of the 4 perspectives of the Balanced Scorecard...
...learning and groth.
...financial.
...customer.
...external processes.
3
The profit center. The manager is countable for...
...investments, revenues and cost.
...cost only.
...revenues only.
...revenues and cost.
4
Who are the one in charge of the vision, mission and strategy lorg term...
...department's manager.
...general manager.
...board of directors.
...employers.
5
The responsibility center should have...
...its own goals and functions, alien to the general.
...goals and functions, aligned with the organization.
...no indicators at all.
...external procedures.
6
LEARNING AND GROWTH on the BSC measures...
...innovation and cycle time, among others.
...skills, training and morale, among others.
...customer satisfaction and retention, among others.
...ROA, ROE and ROI, among others.
7
to maximize Net profit margin (net income/revenues) the manager could...
...decrease costs
...decrease revenues.
...increase revenues but equal net income.
...increase cost and revenues.
8
Operational control is responsibility of...
...employers.
...board of directors.
...general managers.
...lower-level managers.
9
ROE will increase with a...
...high costs.
...low revenue.
...high financial leverage.
...low financial leverage.
10
To maximize ROI (Income/Assets) the manager could also...
...decrease income
...decrease revenue
...decrease the measure of total assets
...increase expenses
11
Capital invested is...
...assets net value.
...shares + long term debt.
...total assets + current liabilities.
...shares - long term debt.
12
The financial dimension of the Balanced Scorecard, measures...
...financial debts.
...profits and value created for shareholders.
...success of the company in its target market.
...value for stakeholders.
13
Centralization offers advantages like...
...top managers have less experience.
...top managers have a lower perspective on the situation.
...it's easier to coordinate activities of various units.
...weak leadership is promoted.
14
CROCI (EBITDA/Capital Invested) is...
...Cash return on current investments.
...Cash return on capital invested.
...Capital return on capital invested.
...Capital return on current investments.
15
When analyzing Value-Chain, which could be part of the support activities...
...service.
...inbound logistics.
...procurement.
...operations.
16
To increase EVA the company has to...
...decrease ASSETS.
...increase WACC.
...decrease NOPAT.
...increase DEBT.
17
When analyzing Value-Chain, which could be part of the primary activities...
...firm infrastructure.
...outbound logistics.
...technology.
...HR management.
18
A responsibility center is...
...where the general manager make decisions.
...is the center of the decision making process.
...where the boards of directors make decisions.
...a part, segment, or subunit of an organization.
19
Advantages of decentralized decision making could be...
...top managers can concentrate upon major issues.
...divisions become dependent units.
...individuals at lower levels aren't closer to the problem.
...top managers have a broader perspective o the company.
20
To increase ROE (net income/equity) we have to work on...
...decrease margin.
...decrease assets turn over.
...increase shareholders' capital.
...increase DEBT.
21
to maximize ROI (Income/Assets) the manager can...
...decrease revenue
...dedrease expenses
...increase expenses
...mantain expenses
22
ROA (net income/assets) is...
...the average profitability for the equity.
...the profitability for the debt.
...the profitability for the shareholders.
...the profitability for the company.
23
ROCE is...
...return on capital employed.
...return on current equity.
...return on current efficiency.
...return on cash employed.
24
EVA is a measure of...
...value based on cash flow statement.
...value based on ROE results.
...company's financial performance.
...value destroyed.
25
A problem of the BSC could be...
...doesn't help to define the key factors of success.
...the cause effect linkages of the strategic map.
...is based on logical arguments.
...there's no problem.
