For teams to establish a culture that supports feedback, teams need to do all of the following EXCEPT:

Begin and end each team meeting with feedback

When receiving feedback, be sure to do all of the following EXCEPT:

Respond with feedback to the giver

The feedback sandwich is:

Positive feedback, constructive feedback, positive feedback

All of the following times are considered a good time to give feedback EXCEPT:

At the end of the workweek when employees have time to reflect on feedback.

A feedback session is dialogue. To open dialogue, ask the following EXCEPT:

Do you agree with my perspective of the situation?

The following feedback techniques are suggested when suspecting personal problems are impacting employee work EXCEPT:

Focus on positive feedback to help the employee get through the crisis

Feedback is most effective when you do all of the following EXCEPT:

Provide when emotions are strongest

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TSTD 3301 - 9 22 22

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Answers

1
For teams to establish a culture that supports feedback, teams need to do all of the following EXCEPT:
Set clear objectives
Begin and end each team meeting with feedback
Hold themselves accountable
Establish a process to track progress
2
When receiving feedback, be sure to do all of the following EXCEPT:
Demonstrate you’re listening
Separate fact from opinion
Paraphrase what you hear
Respond with feedback to the giver
3
The feedback sandwich is:
Positive feedback, constructive feedback, positive feedback
Substantive talk, small talk, substantive feedback
Small talk, substantive feedback, small talk
Constructive feedback, positive feedback, constructive feedback
4
All of the following times are considered a good time to give feedback EXCEPT:
When an employee's behavior violates company values and culture.
When good work and successful project need to be recognized.
When an employee's misstep has a negative impact on you / the organization.
At the end of the workweek when employees have time to reflect on feedback.
5
For ___ personality types, be sure your feedback is based is practical and logical, paced, and in writing.
Relater
Thinker
Director
Socializer
6
A feedback session is dialogue. To open dialogue, ask the following EXCEPT:
What do you think worked, and what could have gone better?
Do you agree with my perspective of the situation?
How might you do things differently next time?
How do you see the situation?
7
The following feedback techniques are suggested when suspecting personal problems are impacting employee work EXCEPT:
Provide information about resources (i.e., employee assistance programs)
Consult with an HR professional about the best way to provide feedback
Clarify expectations: employees should continue meeting performance goals
Focus on positive feedback to help the employee get through the crisis
8
Feedback is most effective when you do all of the following EXCEPT:
Provide it within 24 hours of the event or behavior you want to discuss
Provide when emotions are strongest
Provide with the person’s permission
Provide it in person
9
In ___, peers, direct reports, supervisors, and sometimes even customers will comment on an employee's performance.
360 degree feedback
Focus group feedback
Commentary feedback
Stakeholder session feedback
10
Percentage of how much teams of employees who got feedback outperformed those who hadn't received it.
29%
19%
9%
39%

TSTD 3301 - 9 22 22 Flashcards | StudBud