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Admin Procedures Chapt 8-14 Flashcards | StudBud
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Admin Procedures Chapt 8-14
Admin Procedures Chapt 8-14
37 terms
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StudBud Administration
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Quiz for final exam
Flashcards
37 cards
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Practice quiz
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Questions
37
Answers
1
"For deposit only to," followed by account number is which type of endorsement?
restrictive
special
blank
full
2
What is another name for the profit and loss statement?
petty cash register
bank reconciliation
balance sheet
income statement
3
Which is a payroll deduction?
ATM
ABM
OPP
CPP
4
The primary or first unit used in alphabetizing is...
key unit
caption
keyword
indexing
5
Which storage system poses some concern in terms of Canadian privacy considerations?
external hard drive
jump drive
cloud computing
microform media
6
In which type of meeting are more group members likely to participate?
Face-to-face
Teleconference
Electronic or remote meetings
Web
7
Marking a record by the name, subject, location or number
indexing
caption
coding
key unit
8
Which of the following is a specific requirement for an international business trip?
credit card
translator
passport
driver's license
9
What should you remember about making introductions at work?
Introduce women first.
Use the less senior person's name first.
Use courtesy titles.
Stand up when being introduced.
10
Which task might be the responsibility of an administrative professional?
Obtaining a visa for your supervisor
Completing a travel advance fund form
Purchasing travel insurance
Increasing the limit on their credit cards
11
What term refers to printing or copying on both sides of a sheet of paper?
laminating
offsetting
duplexing
collating
12
When scheduling appointments, which of the following should you do?
Make sure the entire day is fully booked.
Schedule appt. on the day before the boss goes on a trip
Allow 15 minutes between appointments.
Book out-of-office appointments at lunchtime.
13
Which of the following is a post-trip activity?
evaluating the quality of the flight
reviewing the itinerary
repaying the cash advance
preparing an expense report
14
On financial statements, what does liquidity order mean?
listing revenue before expenses
listing profit before loss
listing current assets before fixed assets
listing accounts payable before accounts receivable
15
Which of the following is helpful information when choosing an appointment scheduling system?
You will need only 1 copy of a paper appointment to share
Electronic calendars can be integrated with e-mail.
Networking software is useful for small businesses.
Meetings booked easily using online appointment software
16
You should always follow up an interview with a thank you letter/email
False
True
17
What is the proper preparation of outgoing business mail?
Business reply mail envelopes require postage
Barcodes should be included on all business envelopes
The city, prov, and postal code should be on the same line.
Mail should include three-letter abbreviations for prov
18
What is the most commonly used filing system in business?
alphabetic
subject
geographic
numeric
19
Which of the following should you do when planning and organizing meetings?
Avoid dinner meetings because of potential food allergies.
Print copies of the meeting notice to have at the meeting.
Allow two hours for most meetings.
Send out meeting notices by email.
20
Which statement reflects Canada Post services?
Insurance coverage up to $5000 is available on regular mail
Can. publications less than 70% ads can use Admail.
Priority is the fastest mail service available
COD is available for letters
21
What is true about shredding?
Shredders are often found as a feature in digital copiers
Cross-cut shredders provide less security
Shredded paper should not be used as packing material
CDs, DVDs, and other media can be shredded.
22
Which type of meeting is typically held only in large corporations?
Project team meeting
Staff meeting
Board of Directors meeting
Committee meeting
23
Determining how a record is to be filed
coding
captioning
key unit
indexing
24
When scheduling appointments, what information is NOT required on the calendar
time and length of the appointment
business address
purpose of the visit
phone number and/or email address
25
A cover letter should...
be personalized
be unique
contain specific examples
all of the above
26
One or more filing units by which the record will be stored
indexing
coding
caption
key unit
27
What is the purpose of a register of office visitors?
to provide a manual back-up to your electronic calendar
to make the client feel important
to serve as a reminder device
to record information about visitors to the office
28
Which of the following is the executive's responsibility in planning a conference?
registering attendees
preparing information packages
inviting the speaker
booking meeting rooms
29
Which guideline should you follow when writing cheques?
Include courtesy titles
Use the fewest possible words to write out the amount
Complete the cheque before the stub
Post-date the cheque
30
Which record should be stored the longest?
a personnel record
an annual report
a payroll record
a patent
31
Which of the following is included in an itinerary?
amount of travel funds advanced
directions to the hotel
List of restaurants
departure and arrival information
32
When reconciling a bank balance, how should you handle outstanding cheques?
Deduct outstanding deposited cheques from statement balance
Add any outstanding cheques to the bank statement balance.
Deduct any bank interest from the bank statement balance
. Add any service charges to the bank statement balance
33
What are examples of domestic postal services provided by Canada Post?
d. Ship-in-a-Click, BCS, and Advice of Receipt
Business Reply Mail, Advice of Receipt, and DHL
Lettermail, Business Reply Mail, and Ship-in-a-Click
DHL, Lettermail, and BCS
34
What information should an administrative professional include in an agenda?
the names of people invited
an RSVP notice
a list of departments involved
the refreshments being served
35
Which statement is correct about flight classifications?
Flight attendants are NOT available on chartered planes.
Business class is available on all aircraft and all flights.
Regional jets offer economy and business class.
international flights generally offer one class.
36
With an e-ticket you don't have to print a boarding pass
True
False
37
Which filing method requires an accession log?
terminal digit filing
geographical storage
government filing
subject storage method
