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Duplicate of Computer Basics: Troubleshooting Flashcards | StudBud
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Duplicate of Computer Basics: Troubleshooting
Duplicate of Computer Basics: Troubleshooting
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StudBud Administration
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Basic PC troubleshooting tips.
Flashcards
8 cards
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Practice quiz
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Questions
8
Answers
1
If the mouse or keyboard is not working, what should you do FIRST?
Throw them away and buy new ones.
Restart the computer.
Call the PC doctor at P-C-9-1-1.
Check the cables.
2
Which of the following is a possible solution when the sound is not working?
Make sure the sound program is turned on.
Check the volume.
Check the cables.
All of these areas need to be checked.
3
Often times simply closing and then re-opening the program will help if it is not responding.
False
True
4
Problem: Printer won't print. Possible cause?
all of these could be the problem
no paper in the tray
no electricity (power)
loose cable
5
Which of the following is a good tip when troubleshooting problems with your computer?
Take notes about any error messages.
Always check the cables.
All of these tips are great!
Restart the computer.
6
Whenever you have a problem with your computer,
don't panic!
Just do basic ____ first.
troubleshooting
repairs
7
To understand what could be causing a problem, first...
None of these is the first step.
restart the computer.
check the cables.
make a list of possible causes.
8
Problem: The monitor is not on. What should you check first?
Check the video card.
Check the audio card.
Check that the monitor cables are plugged in.
Restart the computer.
