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Mod 110 Unit 4 Theory Flashcards | StudBud
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Mod 110 Unit 4 Theory
Mod 110 Unit 4 Theory
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1
Only patients receive the medical offices notice of privacy practice on their first encounter
Monthly thereafter
And annually thereafter
2
A good ____ can we do some number of questions the office receives from patients
Answering service
Patient information booklet
Service manager
Marketing campaign
3
The patient registration form usually includes all of the patients information
True
False
4
The medical record is a legal document, a ___record & a tool to communicate
Temporary
Permanent
5
All documentation should be ______
Objective
All of the above
Projective
Reactive
6
A practice management system manages administrative functions of the medical office including
Insurance billing
Appointment scheduling
Patient registration
All of the above
7
A company that does not have a contractual relationship and can fire the employee without cause
Free Will employment
Probationary employment
at-will employment
8
Medical records should be written in ___ ink
Black
It doesn't matter
Erasable
Blue
9
The office manager acts as a ___ for the business activities conducted in the office
Delegator
Coordinator
10
Closed records are those of patients who have actively terminated with the doctor
False
True
11
New hire orientation should include all of the following except
The employee's job description
Lunch and break times
The managers work preference
OSHA standards
12
Many medical record departments use a____-coded system on their file folders
Bar
Color
Number
Upc
13
Everything that is done during a patient's visit must be
Discussed
Documented
Debated
Disclosed
14
Medical records are ___ documents
Fabricating
Unofficial
Temporary
Legal
15
Patients who have been seen in the past few years and currently being treated
Medical records
Inactive records
Active records
16
Diagnosis & treatment plan should include the dr's statement of what's wrong and the treatment
False
True
17
Each pts medical record will contain __ categories of material but the info is unique to the pt
the same
Different
all of the above
Similar
18
A trial period for new employees is called a
Disciplinary period
Probationary period
19
Most offices have computers in the exam room which allow staff to __while the pt is in the room
Download test results
All of the above
Research past medication records
Add information to the patient's EHR
20
Describes a surgical procedure
Discharge report
Radiology report
Pathology report
Operative report
21
____ leaders work best in times of great stress and crisis situations
Democratic
Authoritarian
22
Which of the following is not correct about SOAP
A = Administration
S= subjective
P =plan
S= subjective
23
One of the most time-consuming activities relating to medical records is locating a __file
Missing
Patient
Inactive
24
Hyphenated names are treated as two units in filing
False
True
25
Documentation of any employee incident must include all of the following except
The date of the incident
The time of the incident
An objective statement regarding what happened
The employee's social security number
26
The___ system is commonly used for medical records because it allows for the most privacy
Color coding
Alphabetical
Numeric
27
Information regarding termination of employment can be found in the
Performance evaluation
Interview
28
What is not a typical responsibility of an office manager
Managing the Physicians calendar
Helping to diagnose an illness
Assisting with meetings
Increasing the efficiency of the office
29
All of the following are attributes of a good leader except
Making good judgement calls
Be willing to learn new ideas
Staying calm during stressful situations
Being lenient with rules and policies
30
A medical record destruction policy should follow a(an) ____procedure
Meaningless
Verbal
Written
31
Most states require that all patient records be retained for __ years after the last treatment
10 to 20
2 to 7
Five to seven
Three to five
32
Clinical duties in the medical office includes what
Making sure proper procedures are followed
Keeping track of medical supplies
All of The above
Training any new personnel
33
___Systems assigning number to patients the first time they are seen at a hospital
Single digit filing
unit number filing
34
Which one is not an office manager's responsibility to the employees and doctor
Performance evaluations
Selecting new patients for the office
Hiring / terminating
Arranging work schedules
35
An office procedure manual would contain all of the following except
Emergency procedures
Special procedures
The grievance process
OSHA compliance information
36
The office manager needs effective administrative and___ skills
Diagnostic
Communication
Political
37
FIREPROOF cabinets are used to file documents such as patient records and tax records
False (metal)
False (waterproof)
True
38
Ordering of supplies that are running hello would be assigned a priority of__
1
4
3
2
39
All results from tests performed on pts should be filed for easy accessibility
False
True
40
The statue of limitation last for ____ years
4
Till whenever
3
2
41
What's interview question is acceptable
What is your religion?
Can you work Saturday?
42
Employees who are not performing up to standard __may be used for rightful termination
Performance evaluation
Verbal warning
Employee meeting
Interview
43
If you are a missing a file in the office, should u ask the pts currently in the reception area
No
Yes
44
___ summary is completed on every hospitalized patient and summarizes the hospitalization
Consultation
All of the above
Admittance
Discharge
45
The abuse or overuse of managerial power can lead to ____of the manager
Openness
Acceptance
Overthrow
Distrust
46
___ employees is vital to maintaining a positive working environment
Disciplining
Motivating
47
A___ file is used to remind the medical assistant of an event or action that will take place
Tickler
Patient
48
A ___ leader concentrates on the relations between staff members and emphasizes teamwork
Permissive
Bureaucratic
Democratic
49
To be absolutely safe, ideally, all medical records should be retained forever
True
False
50
All of the following are likely to lead to immediate termination except
Drug use
Intoxication
Sleeping on the job
Medication error