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Work Effectively in an IT environment
Work Effectively in an IT environment
30 terms
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StudBud Administration
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35 plays
The quiz covers how to work effectively in an IT environment.
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
All are networks systems except:
MANs
LANs
FANs
WANs
2
Examples of Values include
Innovation
Teamwork
Org chart
Dress Code
3
What are the characteristics of a command-line interface?
They usually require a lot of power to operate.
Input is only done by keyboard
No images or graphics, usually a plain black screen.
All of the above
4
Key players within the IT department include:
IT manager
Database administrator
All of the above
Web developer
5
What are some examples of peripherals?
CPU
RAM
WebCam
CD drive
6
The main function of IT within the organization is provide technology solutions to the main business.
True
False
7
As an employee, you promote the organization in many ways including:
Mode of dress
Handling presentations, interviews, and meetings
The approach that employees have to customers
All of the above
8
What are the two types of OS?
Command-Line and GUI operating systems
Microsoft and Mac
Ubuntu and Kali
None of the above
9
What are IT policies and procedures ?
The guidelines of keeping safe within an organization.
An action plan for IT emergencies.
Policies governing suspicious behavior in the IT department
Established guidelines for the use of IT in the organization.
10
Organizations will have policies that governs:
Naming directories and files
Internet Usage
Email Usage
All of the above
11
When there is no fit between you and your organization, it is difficult for you to complete tasks effectively.
True
False
12
The purpose of values includes differentiating between competitors.
False
True
13
GUIs don't need more power to operate than command-line interfaces.
True
False
14
What are organizational values?
Private objectives of an employee
None of the above
The principle that provides the organization with purpose and direction.
Setup and coordination of teams within the organization
15
As an IT professional, you should be aware of equipment and software that are used within the organization.
True
False
16
Software is a collective term to describe computer programs.
True
False
17
What is a mission statement?
A statement that tells the daily tasks of employees
None of the above
An objective that needs to be completed within a time frame
This is a declaration that tells the main purpose of the organization.
18
Empowerment is an example of a culture that can be implemented within an organization
True
False
19
What is organizational culture?
A series of steps or procedures to achieve a goal within the organization
Describes the work environment of a business or department
None of the above
Values, expectations/practices that guide and inform the actions of teams
20
You should only comply with policies and procedures when someone's is watching.
True
False
21
What are the three (3) main functions of a computer?
Play music, videos and process word documents
takes input, processes it, and displays an output
Process word documents, spreadsheets, and databases
Surf the internet, check emails, and store files on drives
22
A dysfunctional company culture brings out qualities that exemplifies positive traits that lead to improve performance.
True
False
23
Examples of policies and procedure that governs the usage of IT include:
Emergency Action Plan
None of the above
Manual on IT equipment
Preventative Maintenance Procedures
24
The organizational chart shows who has the authority to give instructions to others within the organization.
True
False
25
What is a vision statement?
None of the above
The declaration of the basic purpose of the organization.
An objective to be done within a time frame to achieve goals
A statement that describes the future position of a company
26
IT is a fast-moving, diverse and technology-driven industry.
True
False
27
When choosing a career in IT, you should include the following:
The range of careers available in IT
All of the above
Training opportunities
Your personal desires and abilities
28
Fields in IT include:
Accounting
Help desk
Human Resources
Hardware and Software development
29
Code of practice is described as the minimum standards of conduct and practice by all team members of an organization.
True
False
30
Vendors of IT product and services are inside key players for the IT department.
False
True
