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Tech Support Quiz
Tech Support Quiz
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StudBud Administration
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Test your knowledge on technical support topics related to software applications and diagnostics
Flashcards
10 cards
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Questions
10
Answers
1
To create a confluence page, the task has to be created in which project in JIRA?
Salesforce
Created automatically when an account is onboarded
The accounts JIRA board
Atlassian IT support
2
Which of the following content types cannot be copied between two ENTs?
Beacon
Flows
Smarttips
Pop ups
3
Whats the easiest way to identify if the Whatfix script is injected in the application?
whatfix.embed/embed.nocache.js
Type ___embed in the console and check if the answer is true
Check Whatfix.com in console
4
What are the prerequisites to enable the AI powered CSS customization?
guidance_css_editor
guidance_enhanced_positions
jit_enhanced_css_zoom
guidance_css_customization
5
To delete the client customer data across all applications, on which project should the task be created on JIRA?
Account JIRA board
GCSS Ops
Atlassian IT support
Infosec Privacy Request
6
Which is false for a crawled repository link?
Once crawled, repository links are available in draft stage
Once pushed to the Production stage you cannot move the links between stage
You can tag the Repository links only in the ready stage
You can add search keywords in only the Ready stage
7
Who’s the PM for the DAP Guidance pod?
Rasajna Bethamcherla
Santosh KS
Yuvraj Saxena
Mukul Sharma
8
What AI was demoed by Melvin for in-depth research on customer accounts during the AI learning session?
Celonis AI
Gemini
Perplexity AI
Chat GPT
9
Where can you download the latest brand guidelines and logos?
JIRA
Community
Mindtickle
Intranet
10
Whatfix diagnostics was part of which release?Whatfix diagnostics was part of which release?
Q1 R2 2025 release
Q4 R2 2024 release
Q1 R1 2025 release
Q4 R1 2024 release
