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Unit 6 Review
Unit 6 Review
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Answers
1
Which of the following is an accurate statement about sleep:
Everyone needs eight hours of sleep each night.
Going to bed early will ensure that you get enough sleep
The amount of sleep you get does not affect your health
The amount of sleep people need varies from person to person
2
Local 476 of the UAW walked off the job in support of Local 477 of the UAW, which wasstriking. This is known as a ___
sit-down
sympathetic
jurisdictional
wildcat
3
The primary reason that people lose or leave their jobs is that they have
difficulty getting along with others.
poor self-esteem.
poor job performance.
difficulty understanding their jobs.
4
Employees will probably work well under laissez-faire management if they enjoy
sharing authority.
close supervision.
making their own plans and decisions.
solving problems as a group.
5
The kind of management that is usually appropriate in creative work environments is
democratic.
laissez-faire.
authoritarian.
participatory.
6
Which of the following terms refers to the physical image that you present to others based on how you look & wear:
Self-concept
Personality
Self-esteem
Personal appearance
7
A non-pressure strategy that unions and management can use to reach agreement is
arbitration.
an injunction.
a corporate campaign.
a shift in production
8
When building a work wardrobe, employees can save money by purchasing
expensive accessories such as shoes, ties, and handbags
a designer suit that fits well and feels comfortable
a few well-made individual items that go with a variety of other pieces
clothing that is monochromatic and constructed with straight silhouettes.
9
Which of the following personal grooming habits is optional:
Brushing your teeth
Using deodorant
Applying makeup
Showering and bathing
10
Workers in your company have decided to join a union. As a member of management, which form of union representation will
Open Shop
Union Shop
Closed Shop
Agency Shop
11
Union members join up at what level of a union?
National
International
Local
Federation
12
Interdependence is a(n) __________ life situation.
difficult
normal
unusal
negative
13
Improving the way that you look usually benefits you personally because it
raises your self-esteem.
impresses other people.
increases your skills.
expresses your feelings.
14
Which of the following types of legal union representation is preferred by unions in states without right-to-work laws:
Union Shop
Open Shop
Closed Shop
Agency Shop
15
Why is appropriate dress important to your success on the job?
It ensures that you will get a promotion.
It shows off your personal fashion preferences.
It lets you make a statement about your independence and individuality.
It sends a positive message about your personality and values.
16
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relations
Carrying your own weight
Being cooperative
Having a good attitude
Getting to know others on your work team
17
Any two (or more) things are interdependent if they __________ each other.
rely upon
ignore
know about
conflict with
18
When evaluating the status of clothing, you should make sure that
slacks and shirts are snug tight
hair is clean and neatly styled.
undergarments are showing.
the garments are clean and wrinkle-free.
19
The degree of unionization in the United States varies based on a business's
type of industry and geographical location.
geographical location and level of union organization.
geographical location and use of pressure strategies.
type of industry and use of pressure strategies.
20
All night-shift workers at a hotel have reported for work, but they are refusing to do their assigned jobs. What kind
Injunction
Sympathetic strike
Sit-down strike
Lockout
21
An advantage to companies of unionization is
union assistance in decision making.
assistance in recruitment.
more fringe benefits.
promotion based on seniority.
22
Like any product that is effectively marketed, your personal appearance is
the “brand” that will help you sell yourself to others.
likely to require a lot of money for you to be successful.
not as critical as what’s on the inside.
of little value or importance to your overall success.
23
Actors and athletes belong to what types of unions?
Industrial unions
Trade unions
Professional unions
Craft unions
24
Though employees who work for auto companies hold a variety of different jobs, they may all belong to the same union. __
industrial
professional
craft
trade
25
Customers frequently form an opinion of a business based on their impression of its
profit margins
creditors.
employees.
inventory methods
26
A union federation consists of several national unions of different kinds.
True
False
27
Which of the following is an advantage to workers of having a union represent them:
Fair treatment of employees
Payment of wages during strikes
Payment of union dues
Democratic votes on issues
28
Members of Local 999 have refused to buy products made by their company. This is an example of
picketing.
boycotting.
ratifying.
striking.
29
The two major areas that determine your personal appearance are
your personality and persona.
your physical body and your dress
your income and hygiene.
your self-concept and self-esteem
30
Union and management officials are meeting next week to determine the terms and conditions that will be provided to
collective bargaining.
striking.
picketing.
corporate campaigning.
31
Which of the following terms refers to the habits and practices you regularly perform to take care of your body:
Relaxation
Meditation
Education
Hygiene
32
workers must remove jewelry while working with dangerous equipment This is an example of a dress code that is influenced
business-casual policies
the nature of the job.
business-image considerations
personal preferences.
33
A characteristic of democratic managers is that they generally
encourage creative ways of doing things.
give very specific orders and instructions.
rely solely upon their own judgment.
explain the reasons behind procedures.
34
Authoritarian managers prefer to exercise __________ control over employees.
high degree of
absolutely no
only moderate
very little
35
Your body language affects how you present yourself in terms of your nonverbal cues and the
level of productivity at work
manner in which you carry yourself
ability to maintain a healthy weight.
way you manage your clothing budget
36
Being tactful is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Demonstrating courtesy and respect
Carrying your own weight
Being cooperative
37
Which of the following is a habit-forming substance that many people may not consider harmful:
Cigarettes
Alcohol
Coffee
Water
38
Unions that do not belong to a federation are known as __________ unions.
international
industrial
independent
local
39
What aspect of collective bargaining signals the successful end of negotiations?
A mediator has clarified the issues and offered suggestions to both sides.
Management and union leaders have completed their research on the issues.
Management and union leaders have reached a tentative agreement
Union leaders and management have met to present their demands.
40
Which of the following labor issues is most affected by the use of technology:
Union security
Job security
wages
Benefits
41
Which of the following is a bad health habit that can have negative effects on your health and appearance:
Eating a varied diet
Using relaxation techniques
Standing up straight
Getting insufficient exercise
42
Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working.
Carrying your own weight
Getting to know others on your work team
Having a good attitude
Being cooperative
43
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relat
Being cooperative
Having a good attitude
Carrying your own weight
Getting to know others on your work team
44
A characteristic of authoritarian managers is that they
make all significant decisions.
tend to share authority.
ask employees for feedback.
provide only general guidance.
45
Being patient with coworkers is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Demonstrating courtesy and respect
Carry your own weight
Having a good attitude
46
The way in which supervisors guide the work of employees depends upon their
level of education
technical skills.
management style.
desire for success.
47
The United Association of Plumbers and Pipefitters is an example of a(n)
craft/trade union.
professional union.
union federation
industrial union.
48
During job interviews, employers may use personal appearance to gauge an applicant’s potential
credit rating.
sense of humor.
job performance.
hobbies
49
If you’re worried that something is inappropriate,
make changes only if your boss notices.
don’t worry about it.
it’s okay if others look the same.
it probably is.
50
When should a person select the appropriate outfit for a specific occasion?
Before showering and brushing teeth
After assessing the situation
After conducting a final check
Before developing a hygiene routine
51
Which of the following is a benefit of effective human relations at work:
Low productivity
Increased wages
Increased cooperation
More downtime
52
A disadvantage to companies of unionization is that
the labor contract is insecure.
job promotions are based on seniority rather than ability.
the cost of union dues can be expensive.
the union discourages recruitment.
53
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Being cooperative
Getting to know others on your work team
Having a good attitude
Demonstrating courtesy and respect
54
When there are frequent personality conflicts in a work group, the result is usually that it
brings the work effort to a standstill.
adds to the group’s effectiveness.
makes the group more compatible.
interferes with the group’s output.
55
If you like to feel as though you are an important member of the team, you will probably work best under a(n) __________
hands off
democratic
authoritarian
laissez-faire
56
Which of the following aspects of personal appearance would likely have the most positive effect in the workplace:
Excessively baggy clothes
Visible tattoos
Tailored clothing
Body piercings
57
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Having a good attitude
Demonstrating courtesy and respect
Being cooperative
Carrying your own weight
58
In business, everyone works toward __________ goals.
unrealistic
shared
undefined
individual
59
What is the primary responsibility of a national union?
To provide financial support for political candidates who favor labor
To assist in contract negotiations for all its local unions
To elect local leaders who are involved in contract negotiations
To encourage picketing and boycotting at the local level
60
A disadvantage to workers of having a union represent them is that they
pay supplemental unemployment benefits.
must abide by safety rules.
have to pay union dues.
are promoted based on seniority.
61
Which options is an example of an employee compromising with an employer in terms of personal appearance on the job:
Grooming hair
Wearing shoes
Wearing a uniform
Covering visible tattoos
62
A union worker who is just beginning in the occupation is referred to as a(n)
assistant.
master.
apprentice.
journeyman.