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3003 Final Exam Quiz
3003 Final Exam Quiz
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1
Which of the following is not a feature of a true federal system?
A constitutional distribution of powers
Subnational units acting directly on citizens
A constitution dividing powers between central/subcentral
Levels of government exercising power directly over citizens
2
Social equity in the public sector is:
about the right of each citizen to be given equal treatment.
about the fairness in delivery of public services to all.
a., b., and c.
egalitariansim in action.
3
A process that systematically compares work processes with best practices in an industry is
benchmarking.
appraising.
estimating.
cost–benefit analysis.
4
Whereas leadership focuses on incremental change, leadership focuses on radical change.
transactional; transformational
transformational; transactional
transactional; contingency
micromangement; overmanagement
5
Measuring productivity is problematic because of defining outputs and quantifying measures of:
efficiency.
quality.
a., b. and c.
effectiveness.
6
The higher law defense is often appealed to by people who:
claim all of the above.
make conscientious objections to an existing policy.
there is a higher law a person has a greater obligation
wish to attack an existing law or practice.
7
Which of the following is not a basic tenet of classical organization theory?
Production is maximized by specialization/division of labor
People in orgs actwith rational economic principles.
People in orgs act with Machiavelli’s principles
Orgs exist to accomplish production-related/economic goals
8
According to Dillon’s Rule:
there is primacy of local law over federal law.
none of the above.
there is primacy of state law over local law.
there is primacy of local law over state law.
9
Authoritarian leaders, surprisingly, have the following effect(s) on followers:
good outcomes on organizational goals.
high job satisfaction.
a. and b.
a dedicated and participative workforce
10
Nonracial discrimination includes:
pregnancy and disabilities discrimination.
all of the above.
sexual discrimination and orientation discrimination.
age discrimination.
11
“separation of powers was adopted...to preclude the exercise of arbitrary power.” This means:
none of the above.
certain amount of governmental friction is needed
both a. and b.
gov efficiency is not the primary need in a democracy
12
In a Republic like the US:
The Presidency is supreme and has the most powers.
no branch has more powers than another.
The Legislative branch is supreme and has the most powers.
The Judiciary is supreme and has the most powers.
13
The “dirty hands dilemma” occurs:
when administrators blame superiors for their own misdeeds
when administrators do a wrong act to further public good
when a public official takes a bribe.
when officials blame their subordinates for malfeasance
14
Which of the following is true of “the bureaucracy”?
All of the above are true.
refers to inefficient orgs dealing w/red tape
It often refers to all public officials of a government.
It is the totality of the government.
15
Which is a reason that administrators must know the Constitution according to Rosenbloom?
managerial/political actions adhere to principles/values
Administrators may be personally liable for civil damages
All of the above are reasons
Oaths to support the Const may be more imp than admin tasks
16
Organizational theorist, Peter Drucker noted that:
gov and private organizations are essentially the same
a. and b.
neither a. nor b.
some high costs represent monitoring accountability
17
As a doctrine, managerialism continues to evolve, its essence has the following, except:
a bolder and larger-scale market mechanism.
a zero-based budgeting construct.
emphasis on improving services, more attention to “customer”
org and spatial decentralization of management
18
According to the authors, a sense of honor provides an individual with what?
The right to perform illegal acts if done for public welfare
capability of getting an honorific placed after name
An ability to do chivalrous deeds.
A moral compass that determines right from wrong.
19
Which of the following are the critical assumptions for the study of public administration?
The basis for study is management, not law
It is a unitary process that can be studied uniformly
All of the above
It is an art, but transformation to science is beneficial
20
Which is not prohibited under the Civil Rights Act of 1964, and its amendments?
Discrimination on the basis of sex
Discrimination on the basis of national origin
Discrimination on the basis of color
Discrimination on the basis of educational status
21
The term e-government refers to all of these except:
a total reliance on the web for all government activities
term for all uses of the Internet to simplify gov activities
an institutionalized innovation in government
need for user fees/charges for gov Internet activities
22
Civil service reform traces its beginnings to the:
Civil Rights Act of 1964.
Pendleton Act of 1883.
Civil Service Reform Act of 1978.
Equal Employment Opportunity Act of 1972.
23
Incremental policy decision making implies that:
impacted by bounded rationality and made over time
political elites make the majority of policy decisions.
decisions are made quickly & less important ones are slower
rational policy decisions are made in a predetermined order
24
E-government created the 311 approach for local government. The 311 call number is used to:
all of the above.
try to provide a “one-stop” government.
improve efficiency in service delivery.
place citizens in contact with a municipal employee
25
Adam Smith’s work on laissez faire capitalism posited all of the following, except:
b. and c.
the division and specialization of labor.
the concept of “force multiplier”
the leader was urged to consider employee motivation
26
Privatization refers to the following:
a. and b.
the private financing of public facilities
neither a. nor b.
the sale of government assets to private corporations.
27
Organizational Development (OD) is about:
satisficing.
a process to achieve change.
a. and b.
planned organizational change.
28
The “power-elite” theory espoused by C. Wright Mills states that government is:
ruled by an elected majority.
dominated by political, military, and business interests.
controlled by “warlords” and political directorates.
b. and c.
29
Public Administration can exist outside the political context.
I don’t know
false
true
30
Which of the following is NOT true about the process of public policymaking?
It involves multiple players and political viewpoints.
the media will distill a detailed policy into a sound bite
policy is explained ad nauseum in reports via the media.
It is a never-ending intangible process.
31
The theory that gov needs to spend money during periods of economic decline was developed by:
Harry Truman.
Ronald Wilson Reagan.
John Maynard Keynes.
Theodore Roosevelt.
32
The “heroic” style leader:
has an inherently theatrical style of leadership.
operates with stress and this carries over into the org
finds it difficult to delegate authority.
all of the above.
33
The statement of strategic planning objectives calls for:
succinct/directional/time-limited/measurable objectives
inputs, transformation, outputs.
actualization/survival/safety/esteem/love/org requirement
assessment, decision making, evaluation.
34
Which of the following is a principle of the system of public financial management?
Laissez faire capitalism and market control
Democratic consent, equity, and transparency
Prudence, probity, and accountability
a. and c.
35
Which of the following characteristics does ‘group think’ not display?
Brainstorming, and acceptance of alternative viewpoints.
Strong negative views of the enemy.
A strong belief in the virtue of the in-group.
A drive for consensus and illusion of invulnerability
36
The PODSCORB principles were closest to which of the following theorists?
Herbert Simon
Luther Gulick
Amitai Etzioni
Charles Lindblom
37
Which of the following is NOT part of the Constitution’s Fundamental Aspects?
Its creation of a federal system
elite group of administrators to benefit themselves
allocation of certain functions to the national gov
Its embodiment of certain principles
38
The acknowledged father of scientific management
Hugo Munsterberg.
Henri Fayol.
James Gleick.
Frederick W. Taylor.
39
First question asked for potential policies, programs, and services, is: Is it Constitutional?
I don’t know
true
false
40
The term “devolution” means:
returning power to subnational governments.
a democratic revolution.
a. and b.
uploading power from the states to the federal government.
41
Which definition best describes the process of zero-based budgeting (ZBB)?
None of the above.
incremental budgeting process built on last year’s issues
demands re-justification from ground zero each timesubmitted
ZBB is the best example of Lindblom’s “muddling through.”
42
Which of the following is not included in the four levels of ethics?
Global ethics.
Personal morality and professional ethics.
Political values and corporate social responsibility.
Organizational codes of conduct
43
Describing public administration as being “Mickey Mouse,” we are referring to:
biased hiring processes and values of nepotism.
the “red tape” that can exist in public administration.
the merit system.
the influence of the Disney on administration
44
Administrative Theory began with: (Hint: Think military!)
authoritarian systems of management.
none of the above.
laissez faire systems of management.
democratic systems of management.
45
Official examination of a financial report to see expenditures/deductions/other allowances:
integrated budget.
cost-benefit analysis.
line-item budget.
audit.
46
The American tradition of philanthropy, charity, and volunteerism is rooted in:
Grecian and Roman tradition.
Judeo-Christian beliefs.
macroeconomics.
both a. and b.
47
Collective bargaining refers to negotiations by unions on behalf of individuals/groups/vendors
individuals and groups in orgs but not vendors/contractors.
No
Yes
It refers to individuals only.
48
This individual argued that there was a need for a science of administration:
Pendleton Herring
Leonard White
Woodrow Wilson
Theodore Roosevelt
49
A SWOT analysis
strengths & weaknesses look at internal resources/capability
all of the above.
opportunities & threats look at external aspects
a tool to assess org fit with its internal/external env
50
Performance management refers to all of the following except:
use of the royal lie to achieve goals.
use of incentives such as pay for performance.
use of best practices and benchmarking.
systematic integration of org’s efforts towards objectives
51
A proactive effort to include women and minorities in appropriate numbers in the workplace:
Executive Order 10925.
The Civil Rights Act.
Affirmative Action.
both a. and c.
52
Strategic management concepts in the public sector:
a. and c.
come to organizational strategy from a military lexicon.
are about reaching military targets.
employment/management of resources to gain an objective
53
Having a manager extremely oversee every task delegated to an employee:
macromanagement.
micromanagement.
management by objectives.
antimanagement.