DIRECTV Protection Plans

RV and Boat DIRECTV customers are only covered replacement of:

Required Disclosures to be reviewed with customers include all except:

Shipping and Handling costs for replacement receivers, covers failure due to: (select all that apply)

These DIRECTV Internal and External Components are covered (select all that apply)

DIRECTV PP protects customers from unexpected repair cost of covered equipment and provides

These Accidental examples of damages that result in loss of service are all covered except:

What self-help is available to view DPP plans, pricing, coverage

Technical Support is also included for all except

It is not needed to check a box or affirm that customer gave consent to add DIRECTV Protection Plan in WFE

If the Customer has DPP and is eligible to upgrade to DPPP, WFE will offer this script

DPPP has a $___ deductible, $______ per claim limit and $________ cumulative claim limit per year

What customer has protection for their Home Wiring for Internet/Phone and in how many states?

If the customer wants to remove the DIRECTV Protection Plan we should

These additional items are covered with DPP Premier (select all that apply)

The Wireless Video Bridge is only covered after 12 month warranty expires

For an additional $5.99/month you can add ADH coverage to any plan

When checking eligiblity Protection Plan, do not offer if: (select all that apply)

Accidental Damage from Handling Coverage includes protection for

3rd party dealer/retailer warranty programs often do not provide the same benefits as the DIRECTV Protection Plans

Customers receive full coverage within ___ ____ of enrollment in the DIRECTV Protection Plan