An influence attempt has 3 possible outcomes. What are they?

commitment, compliance, & resistance

Define unacceptable behavior

Unwanted comments or actions towards a recipient.

How does Organizational Behavior work with Human Resource Management?

HRM works actions to direct, hire, & develop good workplaces

What are social responsibility practices?

Practices that have a positive impact on society

The two dominant dimensions of mood are.........

positive affect,and negative affect

One manifestation of management conflict might be

Being passed over for promotion opportunities.

One difference between female and male leaders is.................

Females are democratic while males are autocratic

The term organizational fairness refers to.....

employees' perception of events and policies

Transformational leadership focuses on the basic .......

difference between leading for change/leading for stability

Unfreezing is the most important step in change management. Why?

We must prepare all employees to accept the change

Virtual leadership is defined as ..........

Leadership via various forms of distance technologies.

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Spring 2019-Final Exam Review-MGT 320

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Review for Final Exam MGT 320 Organizational Behavior

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Questions 25

Answers

1
Who plays a major role in establishing the moral climate of the organization?
Only Employees
Managers and Leaders
Only managers
Only the Leader
2
Strategic leadership refers to behaviors that give purpose and meaning to an organization T/F
False
True
3
Autocratic leadership solicits input from others. T/F
True
False
4
Model used in deciding if employees are allowed in the decision-making process.
Leadership theory of 2010
Employee Decision Model
Least Preferred Decision Tree
Vroom's Decision Tree
5
An influence attempt has 3 possible outcomes. What are they?
commitment, compliance, & resistance
communication, command, & retirement
complaining, coercive actions, & replacement
cataloging, organizing, & customer service
6
Which characteristic is not in the Power Leadership Model?
Ruins Relationships
Built on Service and Sacrifice
Ability
Temporary
7
Formal study of OB began in what year?
1917
1995
1990
1890
8
What type of communication deals with all the patterns, networks, and systems of communication?
Interpersonal
Formal
Organizational
Informal
9
Define unacceptable behavior
Unwanted comments or actions by the recipient.
Unwanted comments or actions over heard by a bystander
Unwanted comments or actions towards a recipient.
Unwanted comments thought but not spoken
10
How does Organizational Behavior work with Human Resource Management?
HRM watches the OB activities and reports them.
HRM answers only to the Upper management and CEO
HRM works actions to direct, hire, & develop good workplaces
HRM is responsible for the bottom line profit
11
Loss of productivity and morale in employees who remain after a downsizing is known as...
survivor's guilt
relative syndrome
survivor's syndrome
downsizing syndrome
12
What type of leadership is most successful with Change management?
Transactional Leaders
Charismatic leaders
Transformational leaders
Autocratic decision makers
13
What are social responsibility practices?
Practices that force staff to quit
Practices that encourage better social gatherings
Practices that are unethical
Practices that have a positive impact on society
14
This course will define the problems, challenges, issues and _______within the organization?
business expenses
solutions to all business issues
manager short comings
opportunities
15
The two dominant dimensions of mood are.........
positive affect,and negative affect
high energy and low self-esteem
influence by others and inability to know oneself
Hunger and sleep
16
One manifestation of management conflict might be
Disagreements with customers.
Not being invited to an luncheon
Being passed over for promotion opportunities.
Gossip and backbiting in the workplace.
17
One difference between female and male leaders is.................
Females lead with their emotions
Females are autocratic while males are democratic
Males lead with a naive demeanor
Females are democratic while males are autocratic
18
Strategic Leadership is defined as......
To achieve and maintain a superior alignment
All of the above
To lead change in the organization
A capability to value complexities of org, & its environment
19
How can you promote effective communication?
be aware of your body language
make eye contact
All of the above
practice good listening skills
20
The term organizational fairness refers to.....
employees' gauge of evaluation of others
employees' sense of what is right and what is wrong
employees' perception of events and policies
employees' belief system
21
Transformational leadership focuses on the basic .......
rule of everyone can be a leader and should be.
difference between leading for change/leading for stability
distinction of leading for quality outputs only
premise that leaders are made; not born
22
In multicultural organizations diversity not only exists but is valued. T/F
True
False
23
Unfreezing is the most important step in change management. Why?
We must prepare all employees to accept the change
We must carry out the plan with little interference.
We must stop what we are doing wrong.
We must not allow ourselves to remain stagnant.
24
Virtual leadership is defined as ..........
Leadership taken from a foreign firm
Leadership generated through foreign adversaries
Leadership via various forms of distance technologies.
Leadership formed in another country and brought to the US
25
What are three steps in Lewin's Change theory?
Unfreeze, train, and Freeze
Unfreeze, change, and Freeze
Freeze, change implementation, and Refreeze
Unfreeze, Change and Train, Refreeze

Spring 2019-Final Exam Review-MGT 320 Flashcards | StudBud