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Business Writing Review
Business Writing Review
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1
How a message is transmitted (sent) is called the
encoding
channel
comunication process
receiver
2
Skills that help people communicate and work well with each other.
teamwork
critical thinking skills
collaboration skills
interpersonal skills
3
The process of sending and receiving messages that convey information, feelings, ideas or beliefs is
decoding
body language
protocol
communication
4
What is paralanguage?
the attitude you project with your tone of voice and pitch
speaking in another language
the physical space between two individuals
a step in the communication process
5
When using an interjection, end the sentence with ________
a comma
a question mark
an exclamation point
a period
6
is the process of sending and receiving messages between people of various cultures
logistics
diversity
ESL
intercultural communication
7
Subgroups that reflect occupations requiring similar knowledge and skills.
open sources
career pathways
career clusters
licensing agreements
8
A(n) ___ is a type of dependent clause that is essential the meaning of the sentence
restrictive clause
nonrestrictive clause
subordinating clause
independent clause
9
What are the elements of the Communication Process
Messenger,Sender,Receiver,and Channel
Messenger,Sender,Receiver,Channel, Translation, and Feedback
Messenger,Sharer,Respond,and Response
texting, calling, emailing, Tik Tok, Facebook
10
___________ includes age, race, nationality, gender, mental ability, physical ability, etc that make someone unique
communication barriers
diversity
dynamics
culture
11
Two independent clauses joined by a comma and a coordinating conjunction
complex sentence
compound sentence
simple sentence
12
When the subject of a sentence
performs
the action the sentence is written in _____
Passive Voice
Active Voice
13
Something that comes from a person’s mind, such as an idea, invention, or process.
public domain
intellectual property
open source
14
____ is the set of customs or rules of etiquette that dictate how certain levels of employees interact with each other.
body language
encoding
decoding
protocol
15
A(n) _____ is a group of words that act together to convey meaning in a sentence.
preposition
dependent clause
gerund
phrase
16
___ are interacting forces within a group.
group processes
intercultural dynamics
diverse dynamics
group dynamics
17
What is it called when individuals involved in a conflict come together to discuss a compromise?
compromise
conflict resolution
mediation
negotiation
18
The use of fraudulent e-mails and copies of valid websites to trick people into providing private and confidential data
spamming
hacking
phishing
spyware
19
Which of the following is parallel structure?
"Great. Great. GREAT!"
"He made my day and my year."
".....for the people, of the people, by the people."
"Today is the day. Today is my independence day."
20
Software that has had its source code made available to the public at no charge
Public Source
Free Source
Open Source
Public Domain
21
A ___________ team is brought together for a specific purpose
functional
nonfunctional
cross-functional
specific functional
22
Punctuation marks used at the end of a sentence are _____ punctuation
internal
terminal
correct
external
23
____ is the exchange of information through electronic means.
licensing
dumpster diving
digital communicaiton
netiquette
24
Consists of marks used to show the structure of sentences
Period
Punctuation
Hyphen
Abbreviation
25
The stage of Bruce Tuckman's Group decision-making process in which members express individual needs and opinions is
storming
Norming
performing
Forming
26
Titles of shorter works, which may also be part of the larger work, are shown in
apostrophes
commas
quotation marks
underlined
27
Using remote servers to store and access data over the Internet rather than local server is called ____ computing.
Internet
cloud
digital
firewall
28
____ is speaking a false statement about someone that causes others to have a bad opinion of him or her.
spyware
slander
libel
phishing
29
Pairs of words such as
both/and, either/or,
and
rather/than
are known as
participles
correlative conjunctions
subordinating conjunctions
coordinating conjunctions
30
Using poor grammar or spelling is an example of a
bad writer
sending barrier
nonverbal cue
receiving barrier