Salon Business

All payments received from clients for services and home care products purchased is known as:

Procedures in the salon that ensure all products are accounted for is known as:

Who must apply for a state sales tax permit before collecting taxes on products or services sold?

The term given for selling products for client home care is:

Which of the following items must be reported as employee income?

In many cases, the first person to greet a client as they arrive is the:

Which of the following descriptions identifies the meaning of clientele?

A set income given to an employee on a weekly or monthly basis is known as:

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

The stylist’s name, service, client’s name, date and client’s phone# should all be included in the:

Measurable goals will help you get organized and:

The most important relationships you form at the beginning of your career are those that develop:

Passion as a work principle can be described as:

The renting of a space, suite or booth by an individual salon professional on a monthly basis is referred to as a(n):

A rental agreement is known as a:

Adding the client’s service total and retail total for one visit will achieve which of the following results?

The tax based on the profits (earnings) of a business is known as:

Net worth is calculated by subtracting liabilities from:

Turning a $30 dollar ticket into a $40 ticket is an example of:

Placing aromatic soaps and lotions in restrooms is an example of which of the following principles?

Important information about the client, combined with the financial value of a client, is referred to as the:

Insurance benefits might include all of the following types EXCEPT:

Which of the following buyer motivations is perhaps the easiest to recognize in the salon?

All of the following actions describe how to create a plan to achieve your goals EXCEPT:

A brief summary of why you would like to be employed a salon and qualities you would bring.

Which of these descriptions is NOT a guideline to be used when creating a resumé?

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

Which of the following actions would represent taking the team approach?

A category title for tracking and overseeing clientele-building strategies is CRM which stands for:

Which of the following concepts creates a harmonious and predictable environment?

Dependability as a work principle can be described as:

The act of a highly satisfied client directing another person to see you for professional services is called a(n):

Before a salon owner can hire employees they need to apply for a(n):

Which of the statements below represents a specific goal?

The emotional buyer bases his or her purchases on:

An effective strategy to ensure a return visit from a client is to:

When handling a phone call always:

Which of the following situations would represent a good time to ask a client for referrals?

According to statistics, how often does the average loyal client visit a salon?

The money in your checking and savings accounts, IRAs, stocks and bonds are all considered to be your total:

A collection of your creative work and documents to show potential clients or employers is called a:

The determination on whether a specific product should be continued as a retail item is based on the number of:

It is wise to keep all records of daily sales and services for:

Which of the following time periods identifies the consideration for a long-range goal?

What is considered to be the number one reason why clients move on to another salon?

What percentage of the total salon expenses generally represents compensation for the salon owner and employees?

Which of the following concepts involves converting existing clients to return clients?

The type of business in which 2 or more persons share all costs of opening, operating and maintenance.

Features of a product are its characteristics, which might include:

During a job interview it is very important to:

Workers' Compensation Insurance is needed to protect the:

What is meant by the term consistency?

Which form of advertising involves sending postcards or flyers to prospective clients?

Networking provides all of the following benefits EXCEPT:

Which buyer type wants to save money at all costs and is not as interested in quality of product as price?

Which buyer type is open-minded and willing to take a chance on new products without hesitation?

What is NOT a necessary element for ensuring staff synergy?

When handling a client complaint you can turn a negative experience into a positive one by:

All of the following descriptions apply to an independent salon EXCEPT:

Which one of the following items is usually the largest expense in operating a salon?

If you are going to be absent or have vacation time, you would take all of the following steps EXCEPT:

If all of your appointment times have been scheduled with clients for a given day, the term to describe this is a:

Which of the following business types is owned by the shareholders and formed under legal guidelines?

"I will get a job within the next 60 days" is an example of a:

Which type of buyer puts up a struggle and has a strong desire to debate with you?

Before an interview begins, you might be asked to fill out a(n):

Which of the following terms refers to all money owed?

To be granted future loans, it is important to pay loans on time and avoid:

Renting or leasing a workstation from a building owner would represent which of the following situations?

For salon professionals just starting out, the most common and immediate source of referrals is:

All of the following statements are ways to demonstrate your personalized approach EXCEPT:

A personalized approach is also referred to as:

A financial advisor who can tell you what a bank is likely to lend you, based on your net worth, is referred to as a(n):

"Is this something I can commit to?" is a question that would be asked when determining if a goal is:

Pareto’s principle is called the: