Duplicate of Workplace Readiness Skills Review #1

Question 1

The belief in the moral benefit and importance of work and its inherent ability to strengthen character:

Accepted Answer

work ethic

Question 2

Which of the following is a good basic rule of a business meeting?

Accepted Answer

distribute an agenda

Question 3

Motivating factors can be:

Accepted Answer

internal or external

Question 4

The ability to use, manage, understand, and assess technology:

Accepted Answer

technological literacy

Question 5

The appearance a young professional should present is

Accepted Answer

all answers are correct

Question 6

Controlling a situation by causing something to happen instead of responding to it afterward:

Accepted Answer

proactive

Question 7

_________ is a chart that shows the order in which events occur.

Accepted Answer

A timeline

Question 8

Demonstrate ___ by adding to the success of the team or requesting help when needed

Accepted Answer

teamwork skills

Question 9

The purpose of writing a thank you note to a job interviewer is____.

Accepted Answer

all answers are correct

Question 10

Which of the following statements is true?

Accepted Answer

Skimming is reading quickly to pick out key points.

Question 11

The biggest killer of innovation is

Accepted Answer

stress

Question 12

As a committee member, you are responsible for:

Accepted Answer

all answer are correct

Question 13

Dressing appropriately, and using language and manners suitable for the workplace demonstrates:

Accepted Answer

self-representation

Question 14

Contributing to the success of a group, assisting others, & requesting help when needed demonstrates:

Accepted Answer

teamwork

Question 15

One can demonstrate a positive work ethic by:

Accepted Answer

all answers are correct

Question 16

The use of Exel, or another spreadsheet application, is best suited to:

Accepted Answer

manage financial data.

Question 17

Carla is more productive when she listens to music at work, but her boss does not allow it. She should:

Accepted Answer

follow company policy

Question 18

Your manager has been using inappropriate language. What should you do?

Accepted Answer

Ask the manager to stop speaking in such a inappropriate way

Question 19

Liable can be defined as:

Accepted Answer

Being legally responsible for something

Question 20

A prewriting technique that helps get your ideas flowing:

Accepted Answer

Free writing

Question 21

To hear something with thoughtful attention; to give consideration

Accepted Answer

listening

Question 22

The idea that people have about someone or something:

Accepted Answer

Perception

Question 23

An individual that contributes new ideas and works with initiative shows:

Accepted Answer

creativity and resourcefulness

Question 24

The imparting or exchanging of information:

Accepted Answer

communication

Question 25

An individual that works well with all customers and coworkers demonstrates:

Accepted Answer

diversity awareness

Question 26

The individual that negotiates diplomatic solutions to interpersonal & workplace issues demonstrates:

Accepted Answer

conflict resolution

Question 27

A person's principles or standards of behavior; one's judgment of what is important in life:

Accepted Answer

values

Question 28

Initiative can be described as:

Accepted Answer

doing things on your own; being a self-starter.

Question 29

Tom said he would finish the report by Friday, if he keeps his word it would demonstrate:

Accepted Answer

Reliability

Question 30

Demonstrate ________ by abiding by workplace policies and demonstrating honesty and reliability:

Accepted Answer

integrity

Question 31

A solution to a problem, dispute, or contentious matter is called:

Accepted Answer

resolution

Question 32

The gestures, movements, and mannerisms by which a person communicates with others.

Accepted Answer

body language

Question 33

What is the best way to begin a letter to a potential customer?

Accepted Answer

Dear Mr. Smith,

Question 34

Listening and hearing are the same thing when it comes to effective communication.

Accepted Answer

False

Question 35

Why is having diversity in a company a good idea?

Accepted Answer

There is a broader range of talents, skills, and creativity.

Question 36

The practice of including people from a range of different backgrounds, genders & sexual orientations:

Accepted Answer

diversity

Question 37

Which of the following is not a benefit of doing a community service project?

Accepted Answer

opportunity to earn extra money

Question 38

When preparing to give a presentation you should

Accepted Answer

all of these answers

Question 39

One way to help identify effective work skills and behaviors is to do which of the following:

Accepted Answer

job shadow

Question 40

Act or process of using words, signs, sounds or behaviors to express or exchange information:

Accepted Answer

communication

Question 41

To have an effective team, which skill is not essential?

Accepted Answer

arguing

Question 42

This term best describes rules of behavior based on ideas about what is morally good and bad:

Accepted Answer

ethics

Question 43

Conditions or practices (as in cleanliness) conducive to health is described as:

Accepted Answer

Hygiene

Question 44

This term describes an individual's level of quality and achievement, that is seen as acceptable:

Accepted Answer

standards

Question 45

What is the purpose of a cover letter?

Accepted Answer

to introduce yourself and explain why you are applying for a job

Duplicate of Workplace Readiness Skills Review #1

Questions 45

Duplicate of Workplace Readiness Skills Review #1

Questions 45