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Practice for the Business English FInal Flashcards | StudBud
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Practice for the Business English FInal
Practice for the Business English FInal
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38 cards
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Questions
38
Answers
1
The statement, "Do not walk on the grass" is written as a direct command.
False
True
2
Adaptability means...
sticking to what you do no matter what
changing in response to a new situation
3
High-CONTEXT cultures tend to value relationships over tasks.
True
False
4
Saron enters an earlier date on an invoice that she completed late.
She is gossiping
She is refusing to follow procedures
She is providing poor customer service
She is falsifying information
5
Which phrase would you find in a
Purpose Statement
?
This policy will inform you about...
All employees must...
6
If you disagree with someone at work, which is a professional way to respond?
You are wrong. Here's how I see it...
Whatever.
Tell me more about your point of view.
I don't want to listen to you.
7
A
contract
is an agreement...
is intended to be enforceable by law
a spoken agreement
a written agreement
all of the above
8
A job fair...
all of the above
is a place to go to if you are unsure what position you wnt
is a fair where you can find out about many different jobs
is a place where companies come to recruit employees
9
The statement, "Keep to the left side of the path" is written as a direct command.
True
False
10
Which phrase would you find in a Reference Section?
All employees must...
This policy will inform employees about...
Sources: Privacy Act Internal Use Bulletin.
11
Which does effective communication
NOT
do?
helps to reduce tension in the interaction.
helps to clear up a misunderstanding.
makes the interaction less reasonable.
12
When Pierre is careful about punctuation and spelling, he is demonstrating
consistency
adaptability
attention to detail
timeliness
13
Choose the correct
etiquette
of in-person meetings:
Listening to what the clients say without interrupting.
Scribbling notes and passing them to your coworkers.
Rolling your eyes and crossing your arms when listening.
Canceling the meeting an hour before the scheduled time.
14
Etiquette is...
a code of polite behavior
a type of yummy bread
chewing with your mouth open
the same for all cutlures
15
When writing instructions, be sure to write them in order
from the easiest to the hardest step
in alphabetical order
from the first step to the last step
from the hardest to the easiest step
16
Captions in visual aids provide additional information about the visual.
True
False
17
Captions in visual aids include an article.
True
False
18
Profit
is a product sold by a company
True
False
19
Which is a good SHORT-TERM goal for Nikki (a senior in high school)?
Participate in a youth volunteer program at a police station.
Get promoted to a sergeant or detective.
20
In a culture that prefers HIGH POWER DISTANCE, use terms like "Sir" and "Ma'am."
True
False
21
High-POWER cultures tend to value hierarchy and following the rules.
False
True
22
Which response shows that you want to build relationships in a
HIGH-CONTEXT
culture?
Can I help you prepare some tea?
We like to do things faster in America.
Let's talk business first.
Can I have coffee instead?
23
A
progress report
includes deadlines.
True
False
24
A
scientific lab report
provides opinions and random ideas.
False
True
25
A
scientific lab report
provides precise calculations and observable results.
False
True
26
The statement, "There may be several water sprinklers in some areas" is written as a direct command.
False
True
27
Shiloh promises to write a 1,500-word article and the magazine promises to pay $150 for the article.
This is a consideration of the contract.
This is a confidentiality agreement.
28
Which is a good SHORT-TERM goal for Nikki?
Prepare for law enforcement entrance exams.
Take classes in the recommended subjects of math, and psychology.
29
A
progress report
provides information to the media and news stations.
True
False
30
At job fairs, you can meet representatives from different companies.
True
False
31
A progress report provides information on work completed.
False
True
32
A
procedure
is...
a statement of policies.
a series of actions conducted in a certain order or manner.
33
Having good verbal and social skills helps you explore a career path where you can apply these skills.
True
False
34
All cultures have the same traditions when it comes to business.
True
False
35
A
product
is an item produced or sold by a company
True
False
36
Showing up and turning in assignments on time shows timeliness
True
False
37
Which phrase is an example of a Procedure Document?
A. a description of what employees must wear in the workplace
B. a description of actions to take to hire an employee
E. a description of acceptable ways to use social media at work
D. a description of how staff should greet customers at a store
38
Three ways to get your audience engaged are
Include graphs, video clips, and ask questions
Read a lot, refuse to answer questions, look down as you talk
Include lots of small text, no visuals, and no video
