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Occupational trainer SB2 Test 2 Flashcards | StudBud
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Occupational trainer SB2 Test 2
Occupational trainer SB2 Test 2
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Flashcards
10 cards
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Questions
10
Answers
1
Customer service training could enhance sales targets
False
True
2
Skills audits assess existing skills within the organisation
True
False
3
Technology and new software does not affect training in the organisation
True
False
4
Market-related training needs refer to.......
Skills and knowledge required to achieve overall goals and objectives
Focus on the organisations strategic goals
Needs that arise due to customer demands, technology & regulations
Addresses gaps in capabilities to support the long term vision
5
Strategic training needs relate to market or industry needs
True
False
6
A Workplace Skills Plan is a strategic document that....
Indicates who has been trained
Develops skills over a period of five years
Outlines the organisation's approach to developing and improving skills
Reports on training completed
7
Monitoring and evaluation includes mechanisms for monitoring and evaluating effectiveness of training
False
True
8
Data analysis skills training may be important in todays workplaces
False
True
9
Artificial intelligence is not immediately important in todays organisations
False
True
10
Cybersecurity threats in an organisation is an important training area
True
False
