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GCSE Business Studies Unit 4 AQA Flashcards | StudBud
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GCSE Business Studies Unit 4 AQA
GCSE Business Studies Unit 4 AQA
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Answers
1
What is the name of this type of diagram?
Company Structure
Worker Key
HR Map
Organisational Chart
2
Which of the following is a disadvantage of on-the-job training?
It is targeted to the exact needs of the business.
It is expensive.
Productivity is lost due to transport time.
Some employees are unavailable for regular work.
3
Which of these is not a benefit of an effective recruitment policy?
Higher Staff Turnover
Higher Productivity
Higher Employee Retention
Higher Quality Work
4
The collection and interpretation of information about a job is called ______.
Job Description
Curriculum Vitae
Person Specification
Job Analysis
5
What kind of structure does a business with many levels of hierarchy have?
Tall Structure
Flat Structure
Short Structure
Thin Structure
6
Which of the following is a disadvantage of a tall structure?
Decreased productivity
Communication difficulties
Close supervision of employees
Fewer chances for promotion
7
How many employees are in the President's (Mirjam Nilsson, grey box) span of control?
Impossible to tell
18
1
6
8
The line of authority within a business along which communications pass is called the _______.
Level of Authority
Span of Control
Chain of Command
Organisational Structure
9
Which of the following is a financial method of motivation?
Fringe Benefits
Training
Commission
Job Enrichment
10
Which of the following is not an occasion when businesses typically need to recruit?
Starting a new business
Delayering
Employee retirement
Expansion
11
Passing work or authority to more junior employees is called _______.
Authority
Delayering
Communication
Delegation
12
An employee's immediate boss is called their ________.
CEO
Director
Shop-Floor Worker
Line Manager
13
IKEA's international HQ decides to let all national branches make their own decisions. What is this an example of?
Delayering
Deregulation
Centralisation
Decentralisation
14
If a workforce mainly consists of unskilled labour, which type of structure is the business more likely to use?
Tall Structure
Flat Structure
15
Which of the following is a benefit to the employee of working part-time?
Higher salary
Can fit work around other commitments
More likely to gain promotion
Lower staff costs
16
Which of these is unlikely to be in a person specification?
Hours of Work
Work Experience
Skills
Educational Qualifications
17
Which of the following is not an advantage of internal recruitment?
It is cheaper.
There is a wider pool to select from.
Candidates are familiar with the business.
It motivates employees.
18
Induction training is given to an employee when s/he first starts a job.
False
True
19
When employees are hired without any guaranteed hours of work, what kind of agreement is this?
Job Share
Full-Time Employment
Zero-Hour Contract
Part-Time Employment
20
If a business has 100 employees and 80 have been there for more than a year, what is the retention rate?
20%
60%
100%
80%
21
Which of the following is an advantage of decentralisation?
Extra training is needed in all branches
Employees feel demotivated
Reduces pressure on senior management
Communication becomes easier
22
Off-the-job training is provided at the employee's place of work.
True
False
23
Which of these places is unlikely to find an external candidate?
Intranet
Internet
Employment Agency
Jobcentre Plus
24
A flat organisational structure has wide spans of control and many levels of hierarchy.
True
False
25
_______ is a method of payment where employees are paid per unit produced.
Commission
Salary
Profit Sharing
Piecework
26
Staff must be given a contract before they start work.
False
True
27
Which of the following is an unlikely result of increasing training?
Improved Productivity
Higher Employee Turnover
Increased Employee Motivation
Improved Work Quality
28
What is the lowest part of the pyramid in Maslow's Hierarchy of Needs?
Esteem Needs
Safety Needs
Physiological Needs
Self-Actualisation
29
Staff retention is the proportion of a business's workforce that remains with the business over a year.
True
False