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Social Media Marketing
Social Media Marketing
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Social Media Marketing
Flashcards
34 cards
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Questions
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Answers
1
___ includes any lure or attraction that brings people to a Web site.
e-incentive
banner ad
coupon
cyberbait
2
SEO stands for ___.
Systematic Electronic Outcome
Standardized Education Option
Search Engine Optimization
Stop Eating Out
3
Anything that distorts/disrupts a message; can occur at any stage in the communication process.
transmission device
noise
feedback
interruptions
4
__ marketing combines direct & field mktg & sales promotion, attempting to engage consumers.
Guerrilla
Mixed
Lifestyle
Experiential
5
Marketing managers hire advertising agencies because they ______.
do not charge for their work
can often do the work at less cost
provide an outside point of view
offer contracts that are binding; the organization cannot change agencies
have experience
6
A global strategy where a company features a uniform product & message across all countries.
standardization
adaptation
generalization
customization
7
One of the most popular ___ for e-commerce is free shipping.
financial incentives
IMC
convenience incentives
traditional incentives
8
The G in GIMC stands for ___.
Geographic
Generational
General
Global
9
Selecting the proper BLEND OF MEDIA OUTLETS is crucial to reach the target (Pitch project).
target market
market segments
marketing mix
media mix
10
A hybrid segmentation strategy that combines geographics with demographics & psychographics.
GDP segmentation
generations segmentation
geodemographic segmentation
benefit segmentation
11
___ indicates the amount of time individuals spend engaged with an advertisement.
click-through rate
dwell time
dwell rate
mouse-over rate
12
Which positioning strategy is it when Arm & Hammer ads promote using baking soda in other ways?
cultural symbol
product user
use or application
product class
13
A SWOT analysis identifies internal company ___ & ___ (hint: what the SW stands for).
smiles & woo-hoos
sales & weaknesses
strengths & wants
strengths & weaknesses
14
Dwell rate & time are better when __ were placed beside content in an e-mail vs other methods.
kitten pics
trivia
food images
video ads
15
Another name for word-of-mouth marketing (discussed in the Alternative Marketing chapter).
buzz marketing
motor mouth marketing
stealth marketing
guerrilla marketing
16
Well-designed advertising and sales promotion can efficiently ______.
tell customers about a service
convince customers to purchase a product
make goods available in the right quantities
motivate channel members
17
___ are present at the point where the advertising program begins to affect consumer responses.
carryover effects
threshold effects
decay effects
diminishing returns
18
Which of the following are acceptable advertising objectives?
Introduce new products to specific target markets.
Make more people aware of the product.
Make decisions for potential customers.
Persuade customers to take a specific action that could lead to a purchase.
19
To build brand loyalty, online can be integrated with offline tactics to reinforce each other.
brand overlapping
brand parity
brand integration
brand spiraling
20
When consumers believe that most brands provide the same attributes, brand ___ results.
rarity
similarity
purity
parity
21
Shaping customers' perception of the company/products through marketing communications.
segmentation
product positioning
marketing
targeting
22
When a company stops advertising & consumers begin to forget the message, this is happening.
carryover effects
threshold effects
decay effects
diminishing returns
23
Uneven results and a waste of money are possible drawbacks of advertising and sales promotion.
True
False
24
Marketing messages sent to people in a geographic area or region is known as ___.
demographics
geo-targeting
segmentation
usage segmentation
25
When the message reaches one or more of the receiver's senses. (You hear & see TV ads.)
encoding
receiving
decoding
feedback
26
Which of the following would be an example of segmentation by demographics?
wealthy
Elkhorn residents
sports enthusiasts
fashion-conscious
27
Most common form of noise affecting marketing communications--So many adverts...so little time.
feedback
noise
overload
clutter
28
Preparing a marketing message to be passed from one consumer to another through digital means.
viral marketing
piggyback marketing
e-commerce
spiral marketing
29
Which positioning approach is it when a firm offers items at the extremes of the price range?
price-quality relationship
product attributes
product class
product user
30
___ measures the proportion of ad impressions that result in users clicking or mousing over.
mouse-over rate
dwell time
click-through rate
dwell rate
31
A(n) ___ is any place where customers interact with or acquire more info about a business.
contact point
medium
website
marketing opportunity
32
___ programs seek to obtain instant results using limited resources. (Chick-fil-A)
guerrilla marketing
lifestyle marketing
gorilla marketing
stealth marketing
33
A global strategy where products & messages are modified to better fit regions/countries.
standardization
globalization
generalization
adaptation
34
While its power has declined, many still rank this as their favorite traditional ad medium.
Mobile
outdoor advertising
Internet
TV