Seminar Week 2 - Law & Ethics, Communication, Professionalism

Which of the following best describes the tort applicable to the unauthorized release of patient information?

The legal description of professional responsibilities and duties performed by a medical assistant are described in:

Which of the following is a positive example of nonverbal communication?

When developing written patient educational materials, it is most important to consider:

To communicate with a sight-impaired patient, it is important to:

Which of the following interview questions is illegal?

Which of the following describes the legal violation if an MA practices outside his or her scope of training?

Unofficial scored results are provided as soon as you complete the exam.

What does HIPAA do?

According to this theorist, a person undergoes a different major conflict at each developmental stage:

The progression of a person's needs from basic survival to self-actualization is known as Maslow's:

The overall purpose of patient education is to:

To communicate with a hearing-impaired patient, it would be advisable to:

Physicians who administer controlled drugs are required to register with the:

To have proper verbal communication with a patient, you should use:

A patient calls to cancel an appointment. This should be noted by:

Which bill passed by Congress in 1990 encourages patients to make living wills and advance directives?

When providing referrals to community resources, what will assist the patient the most?

Employees are protected from on-the-job health and safety hazards by:

A form of malpractice is nonfeasance, which means:

Which of the following is a communicable disease that must be reported?

When dealing with patients, which behavior will most likely reflect your professional competence?

A patient's implied consent usually covers a(n):

Which of the following best describes the purpose of a statute of limitations?

Which of the following actions best projects professionalism on the part of the medical assistant?

According to this theorist, a person undrgoes a different major conflict at each developmental stage:

Psychological behaviors that protect a person from guilt and shame are:

What does an advance directive do?

A situation in which the very nature of the injury implicates malpractice is called:

Which of the following infectious diseases is the greatest health danger to health care workers?

Questions left blank on the CMA exam will not be graded.

According to Maslow's five level hierarchy of human needs, which of the following is the primary need?

Who was responsible for dividing the grief process into five stages?

If your credential lapses, you can still use the CMA (AAMA) credential.

The cognitive learning domain refers to:

When communicating with a non-English-speaking patient, it is appropriate to:

The Good Samaritan law provides protection from liability and encourages off-duty healthcare personnel:

Which are two general categories that describe the resposibilities of a medical assistant?

Nonverbal communication may be conveyed by:

Mandatory reporting is required in all of the following cases except:

Litigation is another word for:

Which of the following best describes the tort applicable to the unpriveleged touching of one person by another?

tact

Failure to act in a manner that a prudent and reasonable person would under similar circumstances is:

Due to _________________many healthcare facilities require that medical assistants be credentialed.

Not meeting the professional standards of care can result in:

Which of the following best describes alternative health therapies?

The meaning of respondeat superior is:

Empathy means...

How can the medical assistant facilitate nonverbal communication?

Ethics deal with:

Which of the following terms describes a situation in which a physician provided "incorrect treatment"?

Once you pass the CMA national exam, your credentials will be referred to as:

The CMA (AAMA) exam consists of 200 multiple choice questions covering topic areas that are listed:

Respondeat superior refers to:

What is HIPAA?

Which of the following is an issue that becomes predominant during the adolescent stage of development?

A medical assistant publicly criticizes a physician's diagnostic skills. This is an example of:

Which of the following best describes and example of an incompetent party in a contract?

Written consent for medical care must be:

A patient's medial record is owned by:

Prejudice is a term that means:

In which circumstance may a medical assistant be asked to release patient medical information without patient consent?

Which of the following best describes a managed care system?

Informed consent requires that the:

The elements necessary for basic communication include:

Which statement is most correct regarding CMA (AAMA) recertification?

Biological moral issues arising from advances in modern technology and research are called:

The "Four Ds" are used to determine malpractice; the following are the "Ds" except:

The Patient Care Partnership (formerly the Patient Bill of Rights) was designed to:

An empathetic person has the ability to:

Which of the following best describes the purpose of managed care?

A patient still cannot accept a prognosis 2 weeks after being told what to expect. What is this type of behavior called?

What should a medical assistant do to communicate effectively when dealing with patients who have cultural differences?

The most important reason to have the ability to communicate effectively with patients is to: