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UNIT 1 FOURTH SEMESTER COSMO Flashcards | StudBud
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UNIT 1 FOURTH SEMESTER COSMO
UNIT 1 FOURTH SEMESTER COSMO
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1
Learning how to handle confrontation and how to share your feelings in a professional manner are indicators of ________.
Perfectionism
Dependability
Organizational skills
Emotional stability
2
_________ is a method that can be used to create a visual representation of thoughts, ideas, or class notes.
Repetition
Mind mapping
Rhyming
Organizing
3
Which facility would be least appropriate for a specialist
Day spa
Massage clinic
Photo of film set
Full service salon
4
It is most important to consider one’s ____ and ____ when choosing what to wear to work.
Brand / age
Reputation / skin tone
Body type / shape
Authority / income
5
A combination of understanding, empathy, and acceptance is known as _________________.
Personality
Attitude
Mission
Sensitivity
6
A proactive method for moving toward a successful career is to approach your employee evaluation sessions with a ______.
Certain amount of apprehension
Healthy skepticism
Defense if needed
Positive attitude
7
What innovation in beauty did the Persian alchemist Avicenna introduce around 1000 CE?
Making kohl makeup with galena, sulfur, and animal fat ease eye inflame
Using gum Arabic, gelatin, beeswax, and egg whites to tint nails
The first curling iron with tongs heated by a fire
The steam distillation process for refining essential oils
8
All of the following are examples of how the Internet started to be used in cosmetology in the early 21 century EXCEPT
Accessing technical education and color formulas online
Using social media to attract new clients
Allowing clients to bring homemade color formulas from online videos
Booking appointments from any location using multiple online devices
9
Regardless of whether the salon, spa, or barbershop has a policy, ________ should not be worn at work.
Watches
Cologne or perfume
Socks
Nail polish
10
Ancient Egyptians were the 1st civilization to infuse essential oils from ____ for use as perfumes and for purification
Rocks and minerals
Animal remains
Clay and sand
Leaves and blossoms
11
Ensuring a successful career as a beauty professional begins by employing key ____ while in school.
Social networks
Learning tools
Organizational structures
Marketing trends
12
Participating in ________ allows you to stay current with new trends, informations, techniques, and skills.
Trade shows
Marketing experiments
Continuing education
Networking fairs
13
If a client is dissatisfied with a service, what is one of the first steps you should take?
Ask for specifics
Guarantee it will never happen again
Try to minimize the problem
Talk to your attorney
14
What tool should you use to put your client at ease about your technical abilities?
Letters of recommendation
Style book
Personal portfolio
Fashion magazines
15
As you interact and communicate with the fellow coworkers, remember to treat everyone with ____________.
Scrutiny
Aloofness
Competitiveness
Respect
16
Why did women in Ancient Rome color their hair?
To protect it from the sun
In preparation for burial
To indicate their social class
To socialize and bond with elders
17
Body language is _________.
Verbal communication such as describing which area will be treated.
Any terminology the client uses to describe their body
Nonverbal communication such as crossing your arms and frowning
The set of scientific term used for describing the body
18
What is a good description of a client who should be scheduled at the end of the day?
Someone who is often rude to the staff
Someone who is habitually late
Someone who talks to much
Someone who is never sure of what they want
19
Investing time and energy into activities that help you feel good about yourself will help you ________
Establish more connections
Maintain a positive self-image
Receive a promotion
Avoid procrastination
20
_____ is effectively the basis of all long lasting relationships with clients and coworkers.
Management
Communication
Training
Advertising
21
One of the most important guidelines for social media marketing is “be _______!”
Argumentative
Visual
Formal
Political
22
To establish a professional image on social media, it is acceptable to ______________.
Post helpful content
Use profanity
Participate in arguments
Post nude photos
23
When you find studying overwhelming, focus on ___________.
The big picture
Exam preparation
Individual small tasks
Your long term goals
24
In dealing with conflicts that may occur between your coworkers, it is important to ___________.
Remain neutral
Get involved
Offer advice
Take sides
25
Developing exceptional communication, decision making, goal setting, and time management are examples of?
Business expertise
Professional Development
Continuing education
Life skills
26
During the reign of Queen Marie Antoinette of France in the age of extravagance what beauty fashion was popular?
Nails colored silver and gold
Using the newly invented metal hit comb to temporarily straighten ➿ hair
Giant pompadour wigs and scented face powders
Essential oils made from rare plant leaves, bark, and blossoms
27
Listening to the client and then repeating, in your own words, what you think the client is telling you is known as ___.
Targeted assimilation
Reflective listening
Repetitive feedback
Associative communication
28
A(n) ____________ consists of the first letters of a series of words.
Acronym
Rhyme
Mind map
Visualization
29
The impression that you project through both your outward appearance and your conduct in the workplace is known as ____.
Professional image
Personal hygiene
Work ethic
Soft skills
30
Salons spas and barbershops establish dress code guidelines to create a culture, and ensure their professionals _______.
Well look alike
Are dressed for success
Do not compete with each other
Promote the latest trends
31
Why did women pinch their cheeks and bite their lips during the Victorian Age?
To punish themselves
As a social custom
To induce natural color
As a nighttime ritual 😏
32
The daily maintenance of CLEANLINESS and healthfulness through certain daily practices is known as __________.
Public sanitation
Health awareness
Public hygiene
Personal hygiene
33
What social role did braid patterns and hairstyles play in many ancient African tribes?
Religious ceremonies and burial preparation
To indicate a persons tribe, marital status, and religion.
To prepare for battle
To indicate a persons trade or profession
34
_________ techniques will save you time and needless frustration by uncovering needed solutions.
Problem solving
Visualization
Time management
Goal-setting
35
The best way to understand others is to begin with a firm understanding of _____.
The brain
Beauty and wellness
Yourself
Business
36
Procrastination is most harmful in its negative impact on _______.
Diplomacy
Productivity
Professionalism
Sensitivity
37
Some ethical characteristics to which one should aspire include, respect, courtesy, honesty, and ___________.
Assertiveness
Perfectionism
Sincerity
Organization
38
In 1906, Charles Nessler invented the 1st perm process that curled hair by _______.
Wrapping the hair around metal rods heated by electric current
Applying cold alkaline lotion to the hair
Treating the hair with para-phenylenediamine (PPD)
Winding flexible pads treated with a chemical mixture around the hair
39
Soft skills are also called _________
Professional image enhancers
Communication skills
Nonverbal communication signs
Key qualities
40
The typical salon manager may be responsible for all of the following EXCEPT ____________.
Reading financial docs such as profit&loss statements
Tracking inventory
Marketing activities such as advertising, promotions, and special events
Training stylists to use a company’s chemical service products
41
Why is customer service important in beauty and wellness professions?
Treating customers well is the only way to make them tip generously
It’s not important
It’s the only way to get promoted
It is central to success
42
How much time should you schedule for a consultation with a first time client?
44-60 minutes
5-15 minutes
39 minutes
15-20 minutes
43
_______ are good sources for what is new and exciting in the industry
Magazines
Portfolios
Textbooks
Image Enhancers
44
In the mid to late 20th century, all of the following advances in cosmetology technology were introduced EXCEPT _______.
The first permanent haircolor product that penetrated the hair shaft
The process for making steam-distilled essential oils
The flat iron used to create straighter hairstyles
The aerosol can that was used to create hairspray
45
Which polish immigrant Americanized his name in 1908 and moved to LA, where he began making and selling makeup?
Charles Revson
Avicenna
Max Factor
Charles Nessler
46
What is true of listening?
Too much listening means not enough talking
It accomplishes less than talking
Listening too closely makes most people uncomfortable
It is the best relationship builder
47
What is the very first thing you should do when meeting a new client?
Inform the client of the fees
Prepare the client for service
Wear a smile
Sanitize your work area
48
Prioritizing involves making a list of tasks that need to be done in which order?
Least important to most important
Most specific to most general
More general to most specific
Most important to least important
49
Diplomas, awards and achievements, your resume, and ______ should all be part of your portfolio.
Training certificates
A copy of your credit report
Copies of your tax returns
A statement about your child care arrangements
50
__% of all communication is unconscious.
85
35
98
50
51
Eliminate ________, which can block the creative mind from exploring ideas and discovering solutions to challenges.
Organizational habits
Self-critical thoughts
Aspirational goals
Problem-solving techniques
52
If you are running late, you should ___________ immediately.
Look for a new position
Update Instagram
Focus above all on getting to work
Communicate with those it will affect
53
Social media etiquette suggests that you avoid the use of ______.
Safety standards
Common sense
Listening skills
Foul language
54
Exercise _____ by using words like please, thank you, and excuse me.
Motivation
Leadership
Self-management
Good manners
55
The 20th century, the new motion picture industry inspired all of the following beauty advances EXCEPT _______________.
The Gibson girls tiny waists and bouffant hairstyles for women
Women wearing matching nail polish in their fingers and toes
The fade hairstyle with pencil moustaches for men
Women dyeing their hair platinum blonde
56
An example of a short-term goal is ______.
Paying off a 20k debt at $100/month
Paying off a 15-year mortgage
Losing 5 pounds
Witnessing a nine year old reach adulthood.
57
The term COSMETOLOGY comes from the _____ word KOSMETIKOS, meaning skilled in the use of cosmetics.
Egyptian
Russian
Greek
Latin
58
In the early 20th century, Garret Augustus Morgan created a chemical solution that made wool straighter, the first _____
Commercial haircolor
Chemical hair relaxer
Lotion for permanent waving hair
Greasepaint makeup that would not cake under hot movie studio lights
59
Why should client consultations be performed with as much privacy as possible?
Because they are embarrassing
To avoid breaches of confidentiality
So the manager won’t hear if you make mistakes
So other beauty professionals cannot steal your clients
60
Nonverbal communication is the communication expressed by body language, facial expression, gestures, and _______.
Listening
Talking
Singing
Eye contact
61
____ involves taking pride in your work and committing yourself to consistently doing an excellent job.
Time management
Communication
Work ethic
Personal grooming
62
Effective communication involves practicing ___________, nonverbal, and verbal skills.
Active listening
Passive listening
Judgmental
Nonjudgmental
63
Asha, a beauty professional, smokes while on her work breaks. What would be a good practice before attending to a client
Spray the area with disinfectant and change her shirt
Brush her teeth, use mouthwash, and wash her hands.
Try her best not to call attention to the fact that she smokes.
Have mints or gum at her workstation to freshen her breath
64
Which of these is considered a legal document?
Color chart
Release statement
Intake form
Service record
65
A display of your talents and work for potential customers and employers to evaluate your professional skills in a ____.
Letter of reference
Diploma
Resume
Portfolio
66
How a person dresses and takes care of their hair, skin, and nails best reflects one’s ______.
Professional image
Individual style
Personal grooming habits
Personal hygiene
67
An example of a long term goal is _______.
Paying off a $15,000 debt at $1000/month
Writing a three page research paper
Planning a Christmas party
Saving for a four year degree
68
______ are typically set one year in advance, giving plenty of time to schedule them in.
Industry conferences
Nail appointments
Professional image consultants
Trends
69
Which innovation in beauty technology originated in the Victorian era?
A permanent wave machine that used electric current
Scented oils to make men’s hair look glossy
The curved tooth pressing comb
The curling iron
70
Which opportunity would be a good fit for an experienced cosmo who enjoys public speaking and sharing new information
Manufacture educator
Salon manager
Artistic director
Editorial stylist
71
An individuals _______________ is the sum total of their inborn characteristics, attributes, and behavioral traits.
Potential
Ability
Personality
Intelligence
72
When is it appropriate to argue with clients?
When they are openly dissatisfied
When they are late
When the arrive on the wrong day
Absolutely, unquestionably never
73
A(n) _____ is also known as a client questionnaire.
Beauty review
Intake form
Consent form
Color chart
74
Which is the best of constructive criticism?
Guidance offers by supervisors to improve your job performance
Comments you make about how other beauty professionals do their jobs
Observations you offer about why a client does not look good
Feedback you provide when your manager is not performing well
75
Your social media presence requires ________ attention.
Hourly
Daily
Weekly
Monthly
76
___ clients can greatly affect the shops flow, causing setbacks in the appointments, and making you late for other work
Scheduled
Frequent
Tardy
Talkative
77
When bringing issues or problems to your supervisor or manager, it is important to __________.
Not incriminate yourself
Be a problem solver
Act authoritatively
Name the people involved
78
Who was an early example of an entrepreneurial female beautician?
Charles Dana Gibson
Marcel Grateau
Queen Marie Antoinette
Martha Matilda Harper
79
You should be attentive with all clients ________.
Because all clients are different.
Because all clients want the same things
In order to sell them products
In order to earn generous tips
80
In the Zhou dynasty, commoners could be punished with death if caught using what cosmetic coloring technique?
Tinting their nails gold or silver which were the royal colors
Staining their hair red with henna, which was reserved for religious cerem
Tinting their hair red, which was the color of the noble class
Lightening their hair as depicted on angels
81
When you help the client select a style that is reflective of their body shape/ lifestyle, your are sub to the _ concept
Big picture
Fashion personality
Total look
Seasonal color
82
After is was organized in the 1920s, the associated Master Barbers and beauticians of America (AMBBA) ________________.
Established the National Education Council and the Barber Code of Ethics
Introduced the modern practice of franchising salons
Held the first International Beauty Show (IBS)
Held one of the first national conventions attended by buisnesswomen
83
4 components of a strong work ethic are _________, integrity, good technical and communication skills, and enthusiasm.
Grooming
Motivation
Recognition
Compensation
84
The most important point to keep in mind about makeup is that is should _____ your best features.
Distract from
Maintain
Accentuate
Minimize
85
Which of these nonverbal actions sends a negative message?
Smiling
Standing up straight
Crossing your arms
Making eye contact
86
Your portfolio should include ________ photos of services that you have performed.
No more than 10
Different sized
Before and after
Only the most recent
87
What was David Beckham’s impact on cosmetology trends in the early 21st century?
Created the hairstyle worn by Jennifer Aniston’s character on Friends.
Created the first successful video tutorials on social media
Created the new beauty category of treatment oils
Inspired men to embrace a more body conscious style
88
_____ are specific methods for conducting and representing yourself that will help you deliver your best image everyday.
Fan pages
Image enhancers
Ergonomics
Portfolios
89
——-, the child of former enslaved people, was a pioneer in the modern African American hair care and cosmetics industry
Sarah Breedlove
Charles Nessler
Gloria Swanson
Francois Marcel
90
Remember that __________ stimulate(s) clear thinking.
Cramming
Taking on more than you can handle
Exercise and recreation
Working late
91
Associating a common procedure with a rhyme is an example of _____________.
Visualization
Mind mapping
Mnemonics
Organization
92
When taking notes, it is important to ___________.
Use colored pencils
Think about a related topic
Listen closely
Ask many questions
93
Which of the following is an example of using knowledge about cosmetology’s history to understand a beauty trend?
Using social media to post a question to an experienced stylist in a group
Volunteering on a magazine photo shoot to gain experience
Using a profit&loss statement to determine how much color to buy
Reinventing a classic style with a modern look, such as brighter haircolor.
94
The “review” step is the most critical of the consultation process because ___________.
Everything you say in this step is considered a legal obligation
Clients don’t pay attention until the end of the consultation
It ultimately determines the service(s) you will perform
Your manager will be present for this step of the consultation
95
______ is based on inner strength and begins with trusting your ability to reach your goals.
Self-esteem
Perfectionism
Creativity
Stability
96
Becoming a specialist in a service type covered by a cosmetology license requires _________.
Volunteering to assist in photo shoots or movie and TV sets
Good public speaking skills to appear on stage
Additional training and expertise
An aptitude for math and accounting
97
A mission statement should be no more than _________.
One paragraph
Two pages
Two sentences
One page