Joaquin's boss said he should have a thorough understanding of prof. image. Why did he most likely tell Joaquin this?

"You're knowledge, talent, prof. rep. are your most valuable assets"

Which of the following is NOT part of personal grooming?

How a person treats coworkers and clients

Which of the following is the BEST example of a long-term goal?

To slowly grow the company into broader international markets

Which of the following was most likely NOT a test-taking tip given by his instructor?

Answer the hardest questions first, saving the easiest ones for last

Why should you be aware of the unique challenges presented by pregnancy in the spa?

To ensure your safety and that of your clients

When is it appropriate to go to your manager with a complaint about a colleague?

After you have tried everything to handle to the problem yourself

Jacqueline is opening her own business, her partner is confident she knows what it takes to be a healthy prof. bc __ .

She understands that proper nutrients help to maintain optimum energy

Which is NOT considered to be a "whole you" or holistic hint to keep in mind when preparing for a written exam?

Avoid reviewing your notes too early in the semester

As her friend what would you advise Samantha to change about her personal hygiene?

Stop smoking at all during work hours

Beatrice's heard an instructor mention the important of being "test-wise", Beatrice asks your opinion of what is means.

Practice good study habits and time management

Which is NOT a reason beauty pros. should study and have a thorough understanding of life skills?

Beauty pros. are routinely asked to take formal tests

Which of the following BEST defines ethics?

Moral principles by which we live and work

It is 12:20; Hannah arrived 20mins late, Javier needs 1hr with her and his next appt. is at 2:00p.m., What does he do?

keep the appt. and politely remind her of the late policy

Which of the following is GOOD advice regarding your practical exam?

Make a list of equipment you are expected to bring to the examination

Why will the ability to understand people be especially important in the field that Devon has chosen?

Because customer service is the cornerstone of success

Why is a mission statement important?

It establishes the purpose and values of an institution

Which of the following is NOT true of online communication?

It is a safe form of communication as it requires no etiquette

Which of the following tips should Narina NOT take if she wants to increase her chances of success in her studies?

Study harder instead of asking for clarification if something is not clear

Where should you focus your search if you are interested in complete pampering for a client?

High-end establishments or day spa

Theresa has natural immunity to illness. Which is MOST LIKELY the reason Theresa is not getting sick?

She inherited a resilience to the illness

Why does a client who is overly late for an appointment or habitually late for appointments cause problems?

Beauty pros depend on appointments and scheduling to max. work hours

studbud

COS181 Final Exam

100 termsStudBud Administration2 plays

Life Skills Review Professional Image Review Communicating for Success Review The Healthy Professional Review Career Planning Review Career Opportunities and History of Esthetics Review Final exam comprehensive review

Flashcards100 cardsFPractice quizPHost liveL

Questions 100

Answers

1
Which of the following is considered a protein food by the USDA in the MyPlate program?
Wheat bread
Bananas
Milk
Eggs
2
Ursula feels her prospective employer asked her an illegal question during an interview. Which question did she ask?
"What is your native language"
"Are you over the age of 18"
"Are you physically able to perform this job"
"Are you authorized to work in the United States"
3
Joaquin's boss said he should have a thorough understanding of prof. image. Why did he most likely tell Joaquin this?
"It's purely for yourself"
"Don't get carried away with the latest trends"
"You're knowledge, talent, prof. rep. are your most valuable assets"
"Don't worry about finding the right business, it will find you"
4
Which of the following is NOT part of personal grooming?
How a person takes care of their hair
How a person dresses
How a person cares for parts of their body
How a person treats coworkers and clients
5
Which of the following is the BEST example of a long-term goal?
To invest company revenue in next autumn's season
To reach $100,000 in sales by week's end
To slowly grow the company into broader international markets
To hire three competent staffers before the busy summer season
6
Men and women risked serious illness to power their faces during __ .
The Renaissance Era
The Age of Extravagance
The Victorian Age
The Middle Ages
7
Which of the following was most likely NOT a test-taking tip given by his instructor?
Answer the hardest questions first, saving the easiest ones for last
Read each question carefully to make sure you know exactly what it asks
Skim the entire test before beginning
Make changes to answers only if there is a good reason
8
In 17yrs of running a business Mohamed has remained tactful in dealing with clients. What has he maintained?
Ethical standards
Self-esteem
Diplomacy
Repetition
9
Why should you be aware of the unique challenges presented by pregnancy in the spa?
To ensure your clients' safety
To ensure your safety and that of your clients
For reasons other than safety
To ensure your safety
10
Where would an esthetician who wants to focus on skin care for the elderly find satisfying?
Independently owned spa
Franchised business
Resort spa
Wellness center
11
When is it appropriate to go to your manager with a complaint about a colleague?
After you have tried everything to handle to the problem yourself
Always
Never
Anytime a colleague has done something to upset you
12
Jacqueline is opening her own business, her partner is confident she knows what it takes to be a healthy prof. bc __ .
She understands that proper nutrients help to maintain optimum energy
Will insist that any pregnant staff not return until after pregnancy
Will not tolerate any of her employees taking a sick day
Understands ergonomics is not the best way to avoid work-related joint pain
13
Which is NOT considered to be a "whole you" or holistic hint to keep in mind when preparing for a written exam?
Get plenty of rest the night before the exam
Dress comfortably and professionally
Avoid reviewing your notes too early in the semester
Avoid cramming the night before an exam
14
Which of the following are MOST important for building muscle and blood tissues for cell repair and replacement?
Proteins
Carbohydrates
Fats
Minerals
15
Pale skin was a sign of wealth and status in the __ .
Middle Ages
Renaissance Era
Victorian Age
Age of Extravagance
16
When did women wear colored makeup on their cheeks and lips, but not their eyes?
During the Middle Ages
During the Renaissance Era
During the Age of Extravagance
During the Victorian Age
17
What is the best defense against physical problems of the hands, wrists, shoulders, neck, back, feet, and legs?
Physical therapy
Day surgery
Prevention
Sick time away from work
18
As her friend what would you advise Samantha to change about her personal hygiene?
Stop worrying so much about her styling her hair
Stop smoking at all during work hours
stop wearing stronger perfume to work
stop bringing a hygiene pack to work
19
Beatrice's heard an instructor mention the important of being "test-wise", Beatrice asks your opinion of what is means.
Let past quizzes and tests remain in the past
Allow flexibility around other parts of your life for your study schedule
Practice good study habits and time management
Become a passive studier
20
No esthetician may ever __ .
Inject Botox
Perform microdermabrasion
Use products made ith stem cells
Perfrom laser hair removal
21
Within seven __, someone will establish eleven __ you.
meetings; questions for
minutes; rules for
seconds; impressions of
hours; biases against
22
Henry has been working on his soft skills, customer service, and time management. Which is Henry trying to enhance?
His work ethic
His image
His hygiene
His personal grooming
23
Which is NOT a reason beauty pros. should study and have a thorough understanding of life skills?
Beauty pros. work with many clients, life skills help with pos. interaction
Practicing life skills will lead to a more satisfying and productive career
Ability to deal with difficult circumstances comes from well dev. skills
Beauty pros. are routinely asked to take formal tests
24
__ is the daily maintenance of cleanliness by practicing good healthful habits.
Personal grooming
Professionalism
Personal hygiene
Dressing for success
25
Which of the following BEST defines ethics?
Laws that regulate all industries
Deep feelings common in all people
Posted rules and regulations in the workplace
Moral principles by which we live and work
26
It is 12:20; Hannah arrived 20mins late, Javier needs 1hr with her and his next appt. is at 2:00p.m., What does he do?
Keep the appt and not bring up the late policy
Keep the appt. and politely tell her she must reschedule
Refuse to keep the appt. and tell her she can longer be his client
keep the appt. and politely remind her of the late policy
27
A likely trend in the esthetics industry is __ .
Fewer vegan products
A decrease in anti-aging products
More male clients
Fewer job opportunties for estheticians
28
Your __ is a personal calling card where you display your talents and work for potential employers.
Hygiene
Work ethic
Professional image
Portfolio
29
Which of the following is GOOD advice regarding your practical exam?
Take the exact same approach as you did for your written exam
Make a list of equipment you are expected to bring to the examination
Never bring the same model with you to the exam with which you practiced
Watch carefully to see what other test takers are doing
30
How many 8-ounce glasses of water should Donald drink every day if he weighs 240lbs?
15
12
10
17
31
Which of the following would MOST help Marvin to build his self-esteem?
Making good friends
Setting long-term goals
Being kind to himself
Reading positive affirmations
32
Diana is beginning her career and is attending organizations and trade shows. Which BEST describes what Diana is doing?
Applying for jobs
Interviewing
Networking
Creating her resume
33
Cosmetics in the Victorian Era were socially acceptable __ .
For everday use
In the theater
Never
Only for weddings
34
Why will the ability to understand people be especially important in the field that Devon has chosen?
It is the only field that requires understanding people
To upsell clients
Because customer service is the cornerstone of success
Being able to understand people guarantees profitability
35
Joaquin is writing a resume, which did Gabriel most likely NOT give Joaquin about his resume?
List recent, relevant work experience
List professional skills and accomplishments
Limit it to three pages
Keep it simple
36
Why is a mission statement important?
It shows the institution's compulsion to do things perfectly
It establishes the purpose and values of an institution
It puts things off until tomorrow or a later date.
It shows the institution's conscious effort to respect others
37
Which of the following should you do the morning of the exam?
Arrive to the test site early
Review the material heavily
Skip breakfast
Try to get amped up physically
38
Deana is working on a site to display her talents and work. Which of the following is Deana working on?
Her personal grooming
Her work ethic
Her customer service
Her portfolio
39
Where should you focus your search if you are interested in secure pay benefits and allowance to transfer?
Small independent shops
Large national chains
Booth rental establishments
Independent chains
40
What generation represents largest single market for skin care products?
Gen Y
Millennials
Gen X
Baby boomers
41
Which of the following is NOT part of maintaining a more stress-free posture?
Shorten your neck
Hold your chin parallel to the floor
Stand with your spine straight
Hold your shoulders level and relaxed
42
As her manager, what is the BEST advice you can give Dana to help with her pain and discomfort?
Consider losing weight
Increase water intake
Better ergonomics
Take allergy medication
43
Which of the following is NOT true of online communication?
It is a safe form of communication as it requires no etiquette
It is a form of communication that can be easily misunderstood
It is a frequent form of communication for those in the beauty industry
It has a serious impact on the image building of your business
44
Which of the following tips should Narina NOT take if she wants to increase her chances of success in her studies?
Study harder instead of asking for clarification if something is not clear
Highlight important points
Have all necessary materials ready
Attend all classes
45
Frederico is focusing on interactions and communications with clients. Which of the following is Frederico working on?
His work ethic
His soft skills
His time management
His personal hygiene
46
Which of the following is NOT one of the three most important factors that play a role in the health of the immune sys.?
Adequate sleep
Proper nutrition
Excercise
Not smoking
47
The FIRST step in the 10-step consultation method is to review the intake form
True
False
48
Where should you focus your search if you are interested in complete pampering for a client?
High-end establishments or day spa
Basic value-priced operations
Mid-prices full-service establishments
Booth rental establishments
49
Theresa has natural immunity to illness. Which is MOST LIKELY the reason Theresa is not getting sick?
She received a vaccination for the illness
She inherited a resilience to the illness
She was exposed to natural allergens
She already had the illness earlier in the year
50
Why does a client who is overly late for an appointment or habitually late for appointments cause problems?
Beauty professionals must be strict and rigid in all business practices
Clients who cannot arrive on time do not deserve services from a beauty pro
Clients must show their loyalty to beauty professionals
Beauty pros depend on appointments and scheduling to max. work hours
51
The earliest beauty preparations, which have been instrumental in determining how materials are used today, include __ .
Manual lymph drainage
Microdermabrasion
Color formulations
Chemical peels
52
All bodily functions, including building tissues, are directly related to ___ .
Work
Attitude
Exercise
Nutrition
53
Which of the following is most often NOT true of much older clients?
They like to hear please and thank you
They prefer personal over professional conversation
They can be sensitive to verbiage about aging
They do not like gum chewing
54
Karen is admired at work because of her polished look she maintains. What specifically, is it about Karen they admire?
Her personal grooming
Her attitude
Her work ethic
Her professionalism
55
Which should you NOT do if you want to enjoy similar success to that of top professionals?
Rely on others
Plan for the future
Draw on a reservoir of self-confidence to meet challenges
Use your time wisely
56
Which of the following is NOT true for healthy professional?
Avoiding work-related injuries should be done through care and ergonomics
A strong healthy body directly affects the health of one's practice
Taking a sick day should be avoided at all costs whenever possible
Intake proper daily nutrients needed by the body is beneficial for clients
57
Clients rely on beauty professionals to __ and be __ .
ask a lot of questions; incompetent
be talkative; someone who they are not
look good; well groomed
charge a lot; stubborn in pricing
58
What career would be a good path for someone who is interested in both esthetics and the law?
State board member
Esthetics writer
Manufacturer's representative
Product developer
59
Which is the most important factor that will affect how well you perform during your state's exam?
Your physical and psychological state
Your time management
Your mastery of course content
Your note-taking skills
60
When should you try and upsell services?
Never
When a client does not want to add on other services
Always
When working with a new client
61
The mission statement often becomes the __ of an organization.
Cultural pulse
Creative capability
Short-term goal
Long-term goal
62
When speaking with an unhappy client about a scheduling mix-up, it is important to stay detached
False
True
63
Where would be the worst place for an esthetician who wants long-lasting client relations to work?
Resort spa
Independently owned spa
Franchised salon
Medical spa
64
Which of the following is NOT true of the service record card?
It is the client's permanent progress record of services recieved
It is intended for the client's use only
It is updated with each client visit
It is completed by the beauty pro. performing the service
65
Which will be the basis of all long-lasting relationships with Zoey's clients and coworkers?
Marketing skillfully
Stlying expertly
Upselling productively
Communicating effectively
66
There is a saying in marketing: "If you're not __, then you don't exist."
Personally hygienic
On the internet
Punctual
Enthusiastic
67
Why is it important to practice diplomacy in your career in beauty and wellness?
Because it shows you are aggressive and assertive
Because it shows you can deliver messages in a kind way
Because it shows you are motivated and driven to be successful
Because it shows you are emotionally stable
68
Which of the following vitamins does NOT have particularly significant effects on the skin?
Vitamin C
Vitamin D
Vitamin B
Vitamin A
69
Which of the following is LEAST likely to be one of the steps Martha's instructor mentioned?
To be attentive
To respond instead of reacting
To believe in herself
To talk more and listen less
70
Which of the following is NOT an integral part of good work ethic?
Hygiene
Enthusiasm
Motivation
Integrity
71
What career invloves the integration of surgical procedures and esthetic treatments?
Cosmetic esthetician
Brow specialist
Salon esthetician
Clinical esthetician
72
What should Chandra NOT do to make sure she carries with her the necessary life skills to be successful?
Have a sense of humor
Be helpful and caring of others
Be consistent in her work
Take work lightly and not too seriously
73
When should a client consultation be performed?
At every part of every single service
Only during the initial client visit
Only during the initial appt. call
Only for the first few client visits
74
What determines prices in salons?
Clientele and type of service offered
Location and clientele
Type of ownership and clientele
Location and type of service offered
75
Which of the following is the number one cause of daytime fatigue?
Lack of water
Lack of vitamins
Lack of protein
Lack of minerals
76
The historical age which discouraged makeup the most was __ .
The Middle Ages
The Age of Extravagance
The Renaissance Era
The Victorian Age
77
Ignacio knows his outward appearance and his workplace conduct is important to work on. What will Ignacio be working on?
His personal image
His professinal image
His work ethic
His hygiene
78
Jamil is nervous for his practical exam after recently passing the written exam, what is the BEST advice for Jamil?
Look the part: neat, clean, and professional
Don't worry about infection control protocols during the exam
The examiner's instructions should not be followed
Try to watch and mimic other test candidates around you during the exam
79
When targeting potential employers, which of the following should you NOT do?
Check out websites and social networking sites
Keep the establishment's culture in mind
Begin your search immediately after graduation
Locate an establishment that serves the type of clients you wish to serve
80
Ignacio only set daily and weekly goals, which would be the MOST LIKELY reason Ignacio's business failed?
He had no ethical standards
He did not have a mission statement
He did not set long-term goals
He did not manage his time
81
Which of the following is NOT recommended for those who work long hours standing in one place?
Maintaining a healthy weight
Proper ergonomics
Compression hose or stockings
Flip-flops or sandals
82
Kevin's most loyal client is regularly 20-25 mins late. Which of the following would be Kevin's BEST option?
Keep asking Judith to arrive on time
Tell Judith he cannot provide services to her
Always schedule Judith for the last appt. of the day
Do nothing, and hope for the best
83
Bernie is set on the idea of owning his own business immediately but has little money. What is the best option?
Booth rental establishment
Larger national chain
A small independent establishment
A franchise
84
Due to advances in medical technology, there has been much career growth in __ .
Oncology-trained esthetics
Cosmetic chemistry
Product development
State examiners
85
How many cups per day does a 160lb person need for maximum physical health?
8
12
6
10
86
When did women use beauty masks made from oatmeal?
During the Victorian Age
During the Middle Ages
During the Age of Extravagance
During the Renaissance Era
87
Not crossing your arms when listening to clients or team members is an example of __ .
Speaking clearly and loudly enough for people to hear
Being aware of your body language
Always remember that listening is the best relationship builder
Using correct English
88
Paulina's client Francis is asking questions nutrition based in detail, what is the BEST course of action for Paulina?
Paulina should call her manager over
Paulina should refer Francis to various nutrition sites
Paulina should tell Francis to seek advice of a physician or nutritionst
Paulina should feel free to give Francis advice
89
Certification and/or a license is not necessarily a requirement for a(n) __ .
State examiner
Educator
Sales manager
State inspector
90
What is reflective listening?
Having your assistant listen to the client
Trying to remember what your client said and not asking them to repeat
Listening to a client then repeating in your own words
Pretending to listen to the client
91
Where did an early form of threading originate?
Japan
Ancient Eqypt
Ancient Rome
Ancient Greece
92
Larissa was told to keep several points in mind when communicating with clients. Which did her manager NOT tell her?
Share your private life with them
Treat everyone with respect
Be honest and sensitive
Remain objective
93
Someone who is drawn to natural beauty and esthetics might want to find work as a __ .
Clinical esthetician
Travel industry professional
Product developer
Cosmetics buyer
94
What career is for someone interested in the latest esthetic trends, but does not want to directly sell products?
Manufacturer's representative
Esthetics writer
Salon esthetician
Makeup artist
95
What does NOT define you as a prof. and should NOT be considered one of your most valuable assets?
Your knowledge
Your ability to be someone other than yourself
Your professional reputation
Your talent
96
Which of the following should you AVOID doing at an interview?
Have well-groomed nails
Wear fashionable clothing
Wear strong but stylish cologne or perfume
Wear fashionable and functional accessories
97
To understand the strategies for successfully taking tests is to be __ .
Career ready
Test-wise
Psychologically fit
Hardworking
98
What culture is best known for finding remedies and grooming aids from the materials in their natural environment?
China
Rome
Africa
Japan
99
When creating your resume, you should focus on __ .
Include information that is relevant to the desired position
Make it as long as possible
Include your first work experiences from long ago
Make it complex to show sophistication
100
When engaging in intense physical activity, an average adult should add 2 extra glasses of water to their daily intake
False
True

COS181 Final Exam Flashcards | StudBud

COS181 Final Exam

100 termsStudBud Administration2 plays

Flashcards100 cardsFPractice quizPHost liveL

Questions 100

Answers

1
Which of the following is considered a protein food by the USDA in the MyPlate program?
Wheat bread
Bananas
Milk
Eggs
2
Ursula feels her prospective employer asked her an illegal question during an interview. Which question did she ask?
"What is your native language"
"Are you over the age of 18"
"Are you physically able to perform this job"
"Are you authorized to work in the United States"
3
Joaquin's boss said he should have a thorough understanding of prof. image. Why did he most likely tell Joaquin this?
"It's purely for yourself"
"Don't get carried away with the latest trends"
"You're knowledge, talent, prof. rep. are your most valuable assets"
"Don't worry about finding the right business, it will find you"
4
Which of the following is NOT part of personal grooming?
How a person takes care of their hair
How a person dresses
How a person cares for parts of their body
How a person treats coworkers and clients
5
Which of the following is the BEST example of a long-term goal?
To invest company revenue in next autumn's season
To reach $100,000 in sales by week's end
To slowly grow the company into broader international markets
To hire three competent staffers before the busy summer season
6
Men and women risked serious illness to power their faces during __ .
The Renaissance Era
The Age of Extravagance
The Victorian Age
The Middle Ages
7
Which of the following was most likely NOT a test-taking tip given by his instructor?
Answer the hardest questions first, saving the easiest ones for last
Read each question carefully to make sure you know exactly what it asks
Skim the entire test before beginning
Make changes to answers only if there is a good reason
8
In 17yrs of running a business Mohamed has remained tactful in dealing with clients. What has he maintained?
Ethical standards
Self-esteem
Diplomacy
Repetition
9
Why should you be aware of the unique challenges presented by pregnancy in the spa?
To ensure your clients' safety
To ensure your safety and that of your clients
For reasons other than safety
To ensure your safety
10
Where would an esthetician who wants to focus on skin care for the elderly find satisfying?
Independently owned spa
Franchised business
Resort spa
Wellness center
11
When is it appropriate to go to your manager with a complaint about a colleague?
After you have tried everything to handle to the problem yourself
Always
Never
Anytime a colleague has done something to upset you
12
Jacqueline is opening her own business, her partner is confident she knows what it takes to be a healthy prof. bc __ .
She understands that proper nutrients help to maintain optimum energy
Will insist that any pregnant staff not return until after pregnancy
Will not tolerate any of her employees taking a sick day
Understands ergonomics is not the best way to avoid work-related joint pain
13
Which is NOT considered to be a "whole you" or holistic hint to keep in mind when preparing for a written exam?
Get plenty of rest the night before the exam
Dress comfortably and professionally
Avoid reviewing your notes too early in the semester
Avoid cramming the night before an exam
14
Which of the following are MOST important for building muscle and blood tissues for cell repair and replacement?
Proteins
Carbohydrates
Fats
Minerals
15
Pale skin was a sign of wealth and status in the __ .
Middle Ages
Renaissance Era
Victorian Age
Age of Extravagance
16
When did women wear colored makeup on their cheeks and lips, but not their eyes?
During the Middle Ages
During the Renaissance Era
During the Age of Extravagance
During the Victorian Age
17
What is the best defense against physical problems of the hands, wrists, shoulders, neck, back, feet, and legs?
Physical therapy
Day surgery
Prevention
Sick time away from work
18
As her friend what would you advise Samantha to change about her personal hygiene?
Stop worrying so much about her styling her hair
Stop smoking at all during work hours
stop wearing stronger perfume to work
stop bringing a hygiene pack to work
19
Beatrice's heard an instructor mention the important of being "test-wise", Beatrice asks your opinion of what is means.
Let past quizzes and tests remain in the past
Allow flexibility around other parts of your life for your study schedule
Practice good study habits and time management
Become a passive studier
20
No esthetician may ever __ .
Inject Botox
Perform microdermabrasion
Use products made ith stem cells
Perfrom laser hair removal
21
Within seven __, someone will establish eleven __ you.
meetings; questions for
minutes; rules for
seconds; impressions of
hours; biases against
22
Henry has been working on his soft skills, customer service, and time management. Which is Henry trying to enhance?
His work ethic
His image
His hygiene
His personal grooming
23
Which is NOT a reason beauty pros. should study and have a thorough understanding of life skills?
Beauty pros. work with many clients, life skills help with pos. interaction
Practicing life skills will lead to a more satisfying and productive career
Ability to deal with difficult circumstances comes from well dev. skills
Beauty pros. are routinely asked to take formal tests
24
__ is the daily maintenance of cleanliness by practicing good healthful habits.
Personal grooming
Professionalism
Personal hygiene
Dressing for success
25
Which of the following BEST defines ethics?
Laws that regulate all industries
Deep feelings common in all people
Posted rules and regulations in the workplace
Moral principles by which we live and work
26
It is 12:20; Hannah arrived 20mins late, Javier needs 1hr with her and his next appt. is at 2:00p.m., What does he do?
Keep the appt and not bring up the late policy
Keep the appt. and politely tell her she must reschedule
Refuse to keep the appt. and tell her she can longer be his client
keep the appt. and politely remind her of the late policy
27
A likely trend in the esthetics industry is __ .
Fewer vegan products
A decrease in anti-aging products
More male clients
Fewer job opportunties for estheticians
28
Your __ is a personal calling card where you display your talents and work for potential employers.
Hygiene
Work ethic
Professional image
Portfolio
29
Which of the following is GOOD advice regarding your practical exam?
Take the exact same approach as you did for your written exam
Make a list of equipment you are expected to bring to the examination
Never bring the same model with you to the exam with which you practiced
Watch carefully to see what other test takers are doing
30
How many 8-ounce glasses of water should Donald drink every day if he weighs 240lbs?
15
12
10
17
31
Which of the following would MOST help Marvin to build his self-esteem?
Making good friends
Setting long-term goals
Being kind to himself
Reading positive affirmations
32
Diana is beginning her career and is attending organizations and trade shows. Which BEST describes what Diana is doing?
Applying for jobs
Interviewing
Networking
Creating her resume
33
Cosmetics in the Victorian Era were socially acceptable __ .
For everday use
In the theater
Never
Only for weddings
34
Why will the ability to understand people be especially important in the field that Devon has chosen?
It is the only field that requires understanding people
To upsell clients
Because customer service is the cornerstone of success
Being able to understand people guarantees profitability
35
Joaquin is writing a resume, which did Gabriel most likely NOT give Joaquin about his resume?
List recent, relevant work experience
List professional skills and accomplishments
Limit it to three pages
Keep it simple
36
Why is a mission statement important?
It shows the institution's compulsion to do things perfectly
It establishes the purpose and values of an institution
It puts things off until tomorrow or a later date.
It shows the institution's conscious effort to respect others
37
Which of the following should you do the morning of the exam?
Arrive to the test site early
Review the material heavily
Skip breakfast
Try to get amped up physically
38
Deana is working on a site to display her talents and work. Which of the following is Deana working on?
Her personal grooming
Her work ethic
Her customer service
Her portfolio
39
Where should you focus your search if you are interested in secure pay benefits and allowance to transfer?
Small independent shops
Large national chains
Booth rental establishments
Independent chains
40
What generation represents largest single market for skin care products?
Gen Y
Millennials
Gen X
Baby boomers
41
Which of the following is NOT part of maintaining a more stress-free posture?
Shorten your neck
Hold your chin parallel to the floor
Stand with your spine straight
Hold your shoulders level and relaxed
42
As her manager, what is the BEST advice you can give Dana to help with her pain and discomfort?
Consider losing weight
Increase water intake
Better ergonomics
Take allergy medication
43
Which of the following is NOT true of online communication?
It is a safe form of communication as it requires no etiquette
It is a form of communication that can be easily misunderstood
It is a frequent form of communication for those in the beauty industry
It has a serious impact on the image building of your business
44
Which of the following tips should Narina NOT take if she wants to increase her chances of success in her studies?
Study harder instead of asking for clarification if something is not clear
Highlight important points
Have all necessary materials ready
Attend all classes
45
Frederico is focusing on interactions and communications with clients. Which of the following is Frederico working on?
His work ethic
His soft skills
His time management
His personal hygiene
46
Which of the following is NOT one of the three most important factors that play a role in the health of the immune sys.?
Adequate sleep
Proper nutrition
Excercise
Not smoking
47
The FIRST step in the 10-step consultation method is to review the intake form
True
False
48
Where should you focus your search if you are interested in complete pampering for a client?
High-end establishments or day spa
Basic value-priced operations
Mid-prices full-service establishments
Booth rental establishments
49
Theresa has natural immunity to illness. Which is MOST LIKELY the reason Theresa is not getting sick?
She received a vaccination for the illness
She inherited a resilience to the illness
She was exposed to natural allergens
She already had the illness earlier in the year
50
Why does a client who is overly late for an appointment or habitually late for appointments cause problems?
Beauty professionals must be strict and rigid in all business practices
Clients who cannot arrive on time do not deserve services from a beauty pro
Clients must show their loyalty to beauty professionals
Beauty pros depend on appointments and scheduling to max. work hours
51
The earliest beauty preparations, which have been instrumental in determining how materials are used today, include __ .
Manual lymph drainage
Microdermabrasion
Color formulations
Chemical peels
52
All bodily functions, including building tissues, are directly related to ___ .
Work
Attitude
Exercise
Nutrition
53
Which of the following is most often NOT true of much older clients?
They like to hear please and thank you
They prefer personal over professional conversation
They can be sensitive to verbiage about aging
They do not like gum chewing
54
Karen is admired at work because of her polished look she maintains. What specifically, is it about Karen they admire?
Her personal grooming
Her attitude
Her work ethic
Her professionalism
55
Which should you NOT do if you want to enjoy similar success to that of top professionals?
Rely on others
Plan for the future
Draw on a reservoir of self-confidence to meet challenges
Use your time wisely
56
Which of the following is NOT true for healthy professional?
Avoiding work-related injuries should be done through care and ergonomics
A strong healthy body directly affects the health of one's practice
Taking a sick day should be avoided at all costs whenever possible
Intake proper daily nutrients needed by the body is beneficial for clients
57
Clients rely on beauty professionals to __ and be __ .
ask a lot of questions; incompetent
be talkative; someone who they are not
look good; well groomed
charge a lot; stubborn in pricing
58
What career would be a good path for someone who is interested in both esthetics and the law?
State board member
Esthetics writer
Manufacturer's representative
Product developer
59
Which is the most important factor that will affect how well you perform during your state's exam?
Your physical and psychological state
Your time management
Your mastery of course content
Your note-taking skills
60
When should you try and upsell services?
Never
When a client does not want to add on other services
Always
When working with a new client
61
The mission statement often becomes the __ of an organization.
Cultural pulse
Creative capability
Short-term goal
Long-term goal
62
When speaking with an unhappy client about a scheduling mix-up, it is important to stay detached
False
True
63
Where would be the worst place for an esthetician who wants long-lasting client relations to work?
Resort spa
Independently owned spa
Franchised salon
Medical spa
64
Which of the following is NOT true of the service record card?
It is the client's permanent progress record of services recieved
It is intended for the client's use only
It is updated with each client visit
It is completed by the beauty pro. performing the service
65
Which will be the basis of all long-lasting relationships with Zoey's clients and coworkers?
Marketing skillfully
Stlying expertly
Upselling productively
Communicating effectively
66
There is a saying in marketing: "If you're not __, then you don't exist."
Personally hygienic
On the internet
Punctual
Enthusiastic
67
Why is it important to practice diplomacy in your career in beauty and wellness?
Because it shows you are aggressive and assertive
Because it shows you can deliver messages in a kind way
Because it shows you are motivated and driven to be successful
Because it shows you are emotionally stable
68
Which of the following vitamins does NOT have particularly significant effects on the skin?
Vitamin C
Vitamin D
Vitamin B
Vitamin A
69
Which of the following is LEAST likely to be one of the steps Martha's instructor mentioned?
To be attentive
To respond instead of reacting
To believe in herself
To talk more and listen less
70
Which of the following is NOT an integral part of good work ethic?
Hygiene
Enthusiasm
Motivation
Integrity
71
What career invloves the integration of surgical procedures and esthetic treatments?
Cosmetic esthetician
Brow specialist
Salon esthetician
Clinical esthetician
72
What should Chandra NOT do to make sure she carries with her the necessary life skills to be successful?
Have a sense of humor
Be helpful and caring of others
Be consistent in her work
Take work lightly and not too seriously
73
When should a client consultation be performed?
At every part of every single service
Only during the initial client visit
Only during the initial appt. call
Only for the first few client visits
74
What determines prices in salons?
Clientele and type of service offered
Location and clientele
Type of ownership and clientele
Location and type of service offered
75
Which of the following is the number one cause of daytime fatigue?
Lack of water
Lack of vitamins
Lack of protein
Lack of minerals
76
The historical age which discouraged makeup the most was __ .
The Middle Ages
The Age of Extravagance
The Renaissance Era
The Victorian Age
77
Ignacio knows his outward appearance and his workplace conduct is important to work on. What will Ignacio be working on?
His personal image
His professinal image
His work ethic
His hygiene
78
Jamil is nervous for his practical exam after recently passing the written exam, what is the BEST advice for Jamil?
Look the part: neat, clean, and professional
Don't worry about infection control protocols during the exam
The examiner's instructions should not be followed
Try to watch and mimic other test candidates around you during the exam
79
When targeting potential employers, which of the following should you NOT do?
Check out websites and social networking sites
Keep the establishment's culture in mind
Begin your search immediately after graduation
Locate an establishment that serves the type of clients you wish to serve
80
Ignacio only set daily and weekly goals, which would be the MOST LIKELY reason Ignacio's business failed?
He had no ethical standards
He did not have a mission statement
He did not set long-term goals
He did not manage his time
81
Which of the following is NOT recommended for those who work long hours standing in one place?
Maintaining a healthy weight
Proper ergonomics
Compression hose or stockings
Flip-flops or sandals
82
Kevin's most loyal client is regularly 20-25 mins late. Which of the following would be Kevin's BEST option?
Keep asking Judith to arrive on time
Tell Judith he cannot provide services to her
Always schedule Judith for the last appt. of the day
Do nothing, and hope for the best
83
Bernie is set on the idea of owning his own business immediately but has little money. What is the best option?
Booth rental establishment
Larger national chain
A small independent establishment
A franchise
84
Due to advances in medical technology, there has been much career growth in __ .
Oncology-trained esthetics
Cosmetic chemistry
Product development
State examiners
85
How many cups per day does a 160lb person need for maximum physical health?
8
12
6
10
86
When did women use beauty masks made from oatmeal?
During the Victorian Age
During the Middle Ages
During the Age of Extravagance
During the Renaissance Era
87
Not crossing your arms when listening to clients or team members is an example of __ .
Speaking clearly and loudly enough for people to hear
Being aware of your body language
Always remember that listening is the best relationship builder
Using correct English
88
Paulina's client Francis is asking questions nutrition based in detail, what is the BEST course of action for Paulina?
Paulina should call her manager over
Paulina should refer Francis to various nutrition sites
Paulina should tell Francis to seek advice of a physician or nutritionst
Paulina should feel free to give Francis advice
89
Certification and/or a license is not necessarily a requirement for a(n) __ .
State examiner
Educator
Sales manager
State inspector
90
What is reflective listening?
Having your assistant listen to the client
Trying to remember what your client said and not asking them to repeat
Listening to a client then repeating in your own words
Pretending to listen to the client
91
Where did an early form of threading originate?
Japan
Ancient Eqypt
Ancient Rome
Ancient Greece
92
Larissa was told to keep several points in mind when communicating with clients. Which did her manager NOT tell her?
Share your private life with them
Treat everyone with respect
Be honest and sensitive
Remain objective
93
Someone who is drawn to natural beauty and esthetics might want to find work as a __ .
Clinical esthetician
Travel industry professional
Product developer
Cosmetics buyer
94
What career is for someone interested in the latest esthetic trends, but does not want to directly sell products?
Manufacturer's representative
Esthetics writer
Salon esthetician
Makeup artist
95
What does NOT define you as a prof. and should NOT be considered one of your most valuable assets?
Your knowledge
Your ability to be someone other than yourself
Your professional reputation
Your talent
96
Which of the following should you AVOID doing at an interview?
Have well-groomed nails
Wear fashionable clothing
Wear strong but stylish cologne or perfume
Wear fashionable and functional accessories
97
To understand the strategies for successfully taking tests is to be __ .
Career ready
Test-wise
Psychologically fit
Hardworking
98
What culture is best known for finding remedies and grooming aids from the materials in their natural environment?
China
Rome
Africa
Japan
99
When creating your resume, you should focus on __ .
Include information that is relevant to the desired position
Make it as long as possible
Include your first work experiences from long ago
Make it complex to show sophistication
100
When engaging in intense physical activity, an average adult should add 2 extra glasses of water to their daily intake
False
True