In a typical medical practice, insurance claims are filled

few business days after the date of service

A modifier indicates that

special circumstances apply to the procedure

Includes the charges for services rendered on that day

An example of an accounts payable item is

The monthly lease, employee salary, & an insurance premium are all example

The most appropriate way to terminate an initial interview with the patient is

"Is there anything else you would like the doctor to know?"

When coding CPT procedures, an add-on code will describe

other procedures done in addition to a main procedure

A medical assistant who does not intrude on a patient's personal space is

showing respect for the patients feeling

The patient's first bill, or "statement", occurs

at the time of service with receipt of the superbill

The Fair Debit Collection Practices Act of 1977

Governs the methods that can be used to collect unpaid debts

An advantage of computerized scheduling system is that it

can identify patients who are late, forget their appointment or cancel

A patients diagnosis for a visit, as established by the practitioner

describes the primary condition 4 which the patient is receiving treatment

Priority Mail is used for

any item that weighs between 11 oz and 70 lbs

Sequentially, the first step in reconciling a bank account is to

A check the closing balance on the previous bank statement against opening

Medical assistant can help a practitioner make the most efficient use of his time by

Avoiding overbooking or underbooking

Which of the following guidelines is applicable when filling a Medicaid claim and interacting with Medicaid patients

treat patient as if he or she has private insurance

studbud

M.O.M Final

93 termsStudBud Administration63 plays

Imported from external platform

Flashcards93 cardsFPractice quizPHost liveL

Questions 93

Answers

1
Which of the following checks could be used by the physician if she forgot her checkbook and wished to make a withdrawal
cashier check
voucher check
limited check
Counter check
2
In a typical medical practice, insurance claims are filled
1 year from the date of service
few business days after the date of service
day before the filing limit is reached
the day before the date of service
3
A condition that is long-standing is considered a(n)
chronic
subchronic
erratic condition
acute
4
In which of the following denominations are traveler's check printed?
$10, $20, $50, $100
$5, $10, $20, $50, $100, $500
$10, $20, $50, $100, $500
5
Medical practices use files to avoid losing track of important dates.
sequential
tickler
supplemental
alphabetical
6
Effective professional correspondence uses an appropriate style, clear and cons language, and_____
open punctuation
technical jargon
the active voice
passive voice
7
A modifier indicates that
surgical or other supplies were used during the procedure
medications were used during the procedure
special circumstances apply to the procedure
other procedures were done in addition to the main procedure
8
how long to keep different types of patient records in the office after the files have become inactive or closed?
Tickler file
Retention schedule
Filing guidelines
Indexing rules
9
The appointment scheduling system that groups similar appointments together during the day or week
Combination
Double-booking
Cluster
Wave
10
The minimum number of hours required for applied training by an accredited institution is
310
160
400
140
11
How often are the ICD codes updated?
Every two years
Weekly
Yearly
Monthly
12
A superbill
Is given to the doctor after he sees the patient
is always completed electronically
Includes the charges for services rendered on that day
is mailed to the patient when the account is 30 days past due
13
An example of an accounts payable item is
The employee's biweekly salary
monthly lease due on the office space
The monthly lease, employee salary, & an insurance premium are all example
outstanding balance on a patient's ledger card
14
Which type of filing system allows several people to retrieve and return records at one time?
Rotary circular files
Compatible files
Boxes
Filing shelves
15
Which of the following is an acceptable form of payment in many medical practice?
Insurance
Debit Card
All of these
Check
16
The most appropriate way to terminate an initial interview with the patient is
"Is there anything else you would like the doctor to know?"
"The doctor will be in shortly."
"The lab technician will be in to draw blood."
"Are you sure you haven't forgotten to tell me anything?"
17
When unbundling is done intentionally to receive more payment than is allowed, the claim is likely to be considered
fraudulent
erroneous
invalid
noncompliant
18
How much personal space do people typically use in a personal conversation
1 to 4 ft
8 to 10 ft
no special distance
5 to 7 ft
19
How many spaces should be left above the signature block to allow for the signature?
Five
one
three to four
two
20
When coding CPT procedures, an add-on code will describe
special circumstances that apply to a procedure
medications used during a procedure
other procedures done in addition to a main procedure
type of anesthetic that was used during a procedure
21
A medical assistant who does not intrude on a patient's personal space is
being rude and inconsiderate
avoiding dealing with the situation
feeling uncomfortable with the patient
showing respect for the patients feeling
22
federal programs providing healthcare, the largest is____ which provides health insurance for citizens aged 65 and older
Medicaid
TRICARE
Medicare
CHAMPVA
23
System taht is based on the reality that some patients will arrive late and others will require more or less time
cluster
double-booking
Stream
Wave
24
Objective or external factors that can be seen or felt by the practitioner or measured by an instrument are called
signs
outcomes
behavior
symptoms
25
Most frequently used CPT codes are the
evaluate and management codes
radiology codes
surgery codes
pathology and laboratory codes
26
The typical amount of time for a complete physical examination is
30 to 60 minutes
20 to 30 minutes
10 minutes
90 minutes
27
How often should the office tickler file be checked?
three times a day
once a month
every other Friday
daily
28
E-scheduling is another term for
emergency scheduling
online scheduling
inpatient scheduling
laboratory and diagnostic scheduling
29
The patient's first bill, or "statement", occurs
14 days after service
30 days after service
at the time of service with receipt of the superbill
7 days after service
30
The Fair Debit Collection Practices Act of 1977
Permits you to call a patient at work
Allows you to call patients at any time to to get payment
Permits you to harass the patient daily for payment
Governs the methods that can be used to collect unpaid debts
31
Body language is an example of ______
nonverbal communication
empathy
personal space
verbal communication
32
system allows patients to arrive at their own convenience w/ the understanding that they will be seen first come/serve
Open-hours scheduling
Modified-wave scheduling
Double-booking
wave scheduling
33
A patient's ledger card would not include the
Physician's DEA number
Practice name and address
Patient's full name
Patients insurance policy number
34
An advantage of computerized scheduling system is that it
can identify patients who are late, forget their appointment or cancel
eliminates a wait for patients when coming tot he office
does not need color-coding to clarify the appointment schedule
prevents the need to allow time for catching up before the next hour begin
35
The content of a letter should
contain he purpose of the letter at the end
go back and forth between topics
stick to the subject
discuss several topics at once
36
Which item of a check identifies the bank from which the check originated?
The ABA and MICR numbers
MICR number
All of these
The payer
37
A patients diagnosis for a visit, as established by the practitioner
describes the primary condition 4 which the patient is receiving treatment
can be coded directly from the alphabetic index
is the chief complaint of the patient
includes all of the conditions the patient is treated for
38
First-class mail must weigh or less
1 pound
11 ounces
20 pounds
10 pounds
39
A is a rule of conduct established and enforced by an authority or governing body, such as the federal government
Policy
Law
Tort
Contract
40
Educational institutions in which applied training is mandatory are accredited by_____&_____
CAAHEP
CAHEP & ABHE
ABHES
ABHESS & CAHAEP
41
How much personal space do people require in most social situations?
10 to 20 ft.
4 to 12 ft.
1 to 2 ft.
3 to 6 ft.
42
Priority Mail is used for
any item that weighs between 11 oz and 70 lbs
mail going to foreign countries
most medical office correspondence
mailing books and catalogs
43
It is the responsibility of the ______ to set the stage for positive communication with a patient
physician
medical assistant
nurse
physician assistant
44
Which if the following features is not available with all medical office electronic banking software programs
pay bills
Record deposits
balance a checkbook
manage payroll
45
An unlawful act or misconduct is
misfeasance
respondeat superior
malfeasance
nonfeasance
46
Sequentially, the first step in reconciling a bank account is to
The answer is the red triangle
Pace all the redeemed checks in numeric order
ensure that all deposits have posted
A check the closing balance on the previous bank statement against opening
47
What color is preferred for handwritten documentation in a patient's medical record?
Red
Black
Blue
Brown
48
Medical assistant can help a practitioner make the most efficient use of his time by
double-booking patients all day to eliminate slow times
asking the practitioner to plan his own daily schedules
allowing the practitioner several rest periods throughout the day
Avoiding overbooking or underbooking
49
Which of the following guidelines is applicable when filling a Medicaid claim and interacting with Medicaid patients
submit claims without proving Medicaid membership
treat patient as if he or she has private insurance
allow a 2-year time limit on all claim submission
submit claims without proving patient eligibility for benefits
50
When obtaining patient information for an appointment, you should include the
patient's diagnosis
patient's occupation
patient's marital status
purpose of the visit
51
The appointment scheduling system that assumes a steady stream of patients all day long at regular, specified intervals,
cluster scheduling
advance scheduling
time-specified scheduling
open-hours scheduling
52
An example of a situation in which the patient automatically gives up the right to confidentially is when a patient
admitted to the hospital
agrees e-blling
sues a physician
chooses another physician
53
The complimentary closing is
placed one line below the last line of the body
optional
placed two lines below the last line of the body
placed one line below the attention line
54
Medical offices usually have a(n)_ to help minimize the risk of fraud by discovering and correcting and billing problems
external auditor
compliance plan
billing software program
quality assurance program
55
Files used 2 keep information such as older patient records or insurance information separate from the primary files are
numeric files
tickler files
Vertical files
supplemental files
56
The document established by the American Hospital Association that is a list of standards a patient can expect
Informed consent document
Patient Care Partnership
Code of Medical Ethics
Hippocratic oath
57
The provider's name and address that are printed at the top of formal business stationery is called
letterhead
the identification line
a template
full-block style
58
_____ Refers to a lawful act that is done incorrectly
nonfeasance
subpoena testificandum
misfeasance
res ipsa loquitur
59
The Tabular List is mainly organized by
the codes found in the alphabetic Index
the patients symptoms
the body system involved
the patient's condition
60
opportunity 2 work in a medical facility to gain the on-the-job training that is essential for beginning your new career
Affiliation agreement
Applied Training
61
Is considered a standard of behavior and a concept of right and wrong, beyond the legal consideration
criminal law
tort law
Ethics
morality
62
What element is missing from the communication circle in the figure?
Body language
Feedback
Receiver
Personal space
63
An employee who is considered to be acting on the physician's behalf while performing professional tasks is
respondeat superior
subpoena duces tecum
malfeasance
res ipsa loquitur
64
Proofreading involves checking a document for spelling and format errors, as well as checking the document for ______
clarity
grammatical error
logical flow
factual accuracy
65
Which if the following groups are not covered by TRICARE or CHAMPVA
families of all military personnel
active military personnel
disabled veterans
non-military government employees
66
Subjective or internal conditions felt by the patient are
signs
symptoms
goals
outcomes
67
Modifiers to CPT codes indicate
additional codes are needed
inclusion
some special circumstance applies to the service
exclusion
68
____ should be turned off during working hours
watch
clock
cellphones
headphones
69
A healthcare provider who practices under false qualifications or credentials is guilt of
Fraud
slander
libel
defamation
70
Which of the following indicates that a file has been taken out of the filing system?
color-coding
File guide
out guide
file sorter
71
A patient who is currently in the office needs immediate attention, but the practitioner had emergency. Best solution is
cancel the patient's appointment, ask him to call to talk to the physician
make sure the patient Is seen by another practitioner
have the patient wait until the practitioner returns
let the patient leave, but have him return later that day
72
The Alphabetic Index is organized by
part of the body involved
severity of the disease or conditions
codes found in the Tabular List
diagnosis or condition description
73
Which of the following is the correct dateline for a business letter?
8/20/2015
August 20, 2015
August, 20, 2015
Aug. 20, 2015
74
Which of the following is included in Medicare benefits for respite care
medicare provides a respite for the terminally ill patient
medicare has no respite care benefits
The terminally ill patients caregiver is admitted to the respite facility
The terminally ill patient is moved to a care facility for the respite
75
Refers to failure to perform an act that is one's required duty or that is required by law.
Misfeasance
Malfeasance
Nonfeasance
Res ipsa loquitur
76
An organization that provides pain relief to terminally ill patients and supports these patients and their families is a
hospice
outpatient clinic
respite
hospital
77
Which of the following appointments typically takes 5 to 15 minutes?
Emergency office visit
New patient Visit
Follow-up offices visit
Pelvic exam and Pap smear
78
Which of the following is a characteristic of Medicaid?
rules are the same from state to state
health cost assistance program
It provides health benefits to people aged 65 or older
patients are enrolled automatically
79
A third-party check
May be accepted as payment in full on the patient's account
is always written to the practice
may be accepted if it is from the patient's health insurance company
Should never be accepted under any circumstances
80
How many E codes can be used with a single diagnosis code
7
5
As many as necessary
1
81
four patients to arrive at planned intervals during the first half hour, leaving the second half hour unscheduled
modified-wave
double-booking
cluster
wave
82
A healthcare professional who stops care without providing an equally qualified substitute can be charged with _______
breach of duty
breach of contract
abandonment
neglect
83
Files of patients who have died, moved away, or for some reason no longer consult the office are considered
Retained files
Inactive files
Closed filed
Eliminated files
84
Which of the following is not part of Medicare's resource-based relative value scale
Medigap, to reduce the gap in coverage
geographic adjustment factor
nationally uniform relative value
nationally uniform conversion factor
85
The way patient records are created, filed, and maintained is called a(n)
sequential order
records mangement system
numeric filing system
alphabetic filing system
86
When the insured person pays an annual cost for healthcare insurance, it is called a
coinsurance
copayment
premium
benefit
87
court ordered addressed to a specific person, requiring that person's presence in court at a specific time, is a(n)
Subpoena
Contract
Agreement
Consent
88
The purpose of an age analysis is to
Determine how much money is owed 2 practice & how long its outstanding
Determine which accounts to turn over to collections
All of these
Classify and review past-due accounts
89
verbally discussed with a Medicare beneficiary to enable the beneficiary to consider options and make informed choices
RBRVS
ABN
DRG
GAF
90
A plus (+) sign is used to indicate
v codes
primary codes
add-on codes
modifiers
91
Which convention is used in ICD-9 and ICD-10 to indicate that an entry is not classified as part of the preceding code
NEC
NOS
Includes
Exludes
92
Which of the following is a filing system that is bet used by only one person at a time?
Filing shelves
Filing cabinets
Compatible
Boxes
93
The purpose of the daily log is to
List appointment
provide a list of all disbursements made
None of these
Provide a record of each patient seen

M.O.M Final Flashcards | StudBud