Exam 2 BUS-W 100

An employee's attitude toward his or her job, employer, and colleagues.

The division of labor into small, specific tasks and the assignment of employees to do a single task.

Motivating and leading employees to achieve organizational objectives.

View of management whereby it is assumed that workers like to work and will seek out responsibility

Individuals who use entrepreneurship to address social problems.

A management philosophy that stresses employee participation in all aspects of company decision making.

Forming a pool of qualified applicants from which management can select employees.

The process of evaluating and correcting activities to keep the organization on course.

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

Independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people

The participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace.

Aspect of Herzberg theory of motivation that focus on the content of the work itself such as recognition and advancement

The grouping of jobs into working units usually called departments, units, groups, or divisions.

An assumption that how much people are willing to contribute depends on their assessment of the fairness of rewards.

The process of determining the organization's objectives and deciding how to accomplish them.

Theory suggesting that money is the sole motivator for workers.

The ability to influence employees to work toward organizational goals.

Structure where authority is concentrated at the top and little decision making authority is delegated to lower levels

Training that augments the skills and knowledge of managers and professionals

Financial rewards based on the number of hours worked or the level of output

A precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals.

When employees are provided with the ability to take on responsibility and make decisions about their jobs.

Those who supervise both workers and the daily operations of an organization.

Pay calculated on a bi-weekly, monthly, or annual basis.

The arrangement or relationship of positions within an organization.

All the activities involved in determining an organizations human resource needs.

A program that allows employees to choose their starting and ending times provide they work the core hours

Changing behavior and encouraging appropriate actions by relating the consequences to the behavior itself

An economic model involving the sharing of underutilized resources.

Teaching employees to do specific job tasks through either classroom development or on the job experience

Movement of employees from one job to another in an effort to relieve boredom of specialization

The process of collecting information about applicants and using that information to make hiring decisions.

Benefits and/or recognition received from someone else.

The structuring of resources and activities to accomplish objectives in an efficient and effective manner.

A firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior.

Persons/organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock

A license to sell another's products or to use another's name in business or both.

An organization in which decision making authority is delegated as far down the chain of command as possible.

Assumption that motivation depends not only on how much a person wants something but also how likely they are to get it.

Entrepreneurs who develop businesses with 5 or fewer employees.

Traditional view of management whereby it is assumed that workers dislike work and must be forced to do their jobs.

A theory that arranges the five basic needs of people into the order in which they strive to satisfy them.

The personal satisfaction and enjoyment felt after attaining a goal.

Formalizing newly hired employees with fellow workers, company procedures, and properties of the company.

The study of the behavior of individuals and groups in organizational settings.

Aspects of Herzberg's theory of motivation that focus on the work setting and not the content of work.

An inner drive that directs a person's behavior toward goals.

Nonfinancial forms of compensation provided by employees such as health plans, vacation, sick days, etc

A formal written explanation of a specific job including job title, tasks, relationship with other jobs, etc

The top executives of an organization who have overall responsibility for the organization

Description of qualifications necessary for specific job in terms of education, experience, and personal/physical skills

Members of organization responsible for the tactical planning that implements guidelines established by top management.