103N Business

Which of the following buyer motivations is perhaps the easiest to recognize when observing the client's nails?

A set dollar amount per hour paid to an employee is known as:

Procedures in the nail salon/spa that ensure all products are accounted for are known as:

What is considered the best form of advertising?

Benefits of a product are all about:

A set dollar amount paid each month to the lessor is called:

A set dollar amount paid per month plus a percentage of the total monthly income is called:

 Features of a product are its characteristics, which might include which of the following descriptions

A collection of your creative work and documents to show potential clients or employers is known as a

Which generation is more receptive to advertising using technology?

What statement describes a behavioral interview question?

An effective method to encourage client retention is to:

The money in your checking and savings accounts, IRAs, stocks and bonds are all considered to be your:

For nail professionals just starting out, the most common source of referrals is:

Leasing space or workstations from a building owner would represent which of the following situations

Measurable goals will help you get organized and:

Towels, linens and furniture fabrics are examples of a nail salon/spa ambiance component known as:

Setting what type of S.M.A.R.T. goal will help you avoid procrastination?

Beverages, magazines and comfortable seating in the nail salon/spa are examples of which component of ambiance?

Industry statistics indicate that satisfied clients will usually refer how many new clients?

A goal strategy that states exactly what you want to accomplish is referred to as being:

 Which buyer type wants to know all of the facts about the product and thinks carefully about buying, without worry

Insurance protects the nail salon/spa against financial loss because of damage resulting from the use of a products

A composite of market statistics used to identify the general individuals within that market is referred to as the:

 Net worth is calculated by subtracting liabilities from which of the following items

Which type of buyer puts up a struggle and has a strong desire to debate with you?

An example of a liability on your financial statement would be

Which buyer type wants to save money at all costs and is not as interested in quality of product as price?

Which document introduces you to the nail salon/spa, offers a brief summary of why you would like to be employed there 

What is considered to be the number one reason why clients move on to another nail salon/spa?

What ancient culture used gum arabic, egg whites, gelatin, and beeswax to create varnishes andlacquers for the nails

Which of the following examples is considered a product benefit?

The determination on whether a specific product should be continued as a retail item is based on the number of:

Which of the following terms refers to all money owed?

Pareto’s principle is called the:

business ownership in which two or more persons share all costs of opening, operating and maintaining

The type of nail salon/spa that uses a set business plan provided by a parent company is referred to as a(n):

The nail salon/spa exterior, décor, music and sounds, lighting and air and ventilation are all components of:

A sole proprietorship is a business owned by:

What is the form called that verifies an employee's authorization to work in the U.S.?

The emotional buyer bases their purchases on:

What kind of insurance is required by federal law for all qualified employers?

All the property you own is called a list of your

A brief, written account of personal, educational and professional qualifications and experience is known as a:

When handling a client phone call in the nail salon/spa:

All of the following actions describe how to create an organizational plan to achieve your goals EXCEPT:

A personalized approach is also referred to as:

A rental agreement is known as a:

What approximate percentage of all clients that visit the nail salon/spa are lost annually?

"Is this something I can commit to?" is a question that would be asked when determining if a goal is:

Which client type requires accurate information on services and products?

In ancient Egyptian culture what was used to stain the nails?

Features of a product are all about:

 The process that gives you access to people and resources within the industry  

  Managing incoming and outgoing calls, and supervising the reception area are primary duties of the

Which of the following descriptions identifies the meaning of clientele?

Location is the most important factor in:

 The nail professional's name, client’s name, scheduled service, date of appointment, should all be included in the

The tentative client arrives at the nail salon/spa with which type of budget

Passion as a work principle can be described as:

If a client is unhappy with the service provided, this client might tell how many people about their dissatisfaction?

Which of the following generations was born between 1981 and 1996 and is especially brand-loyal?

Treating your client like an important, valued individual is known as:

One happy client typically tells an average of how many people about their good experience?

Having common goals, sharing knowledge and reaching out to other professionals are examples of a:

Trying to arrive 15 minutes before a job interview, confirming the exact location, parking availability will help you be

Placing aromatic soaps and hand lotions in restrooms is an example of which of the following principles?

If the nail salon/spa income is greater than its operating expenses, the nail salon/spa is operating at a:

What does a 1099-MISC form report

The renting of a space or booth by an individual nail professional on a monthly basis is referred to as a(n):