Leadership exam 2

Law and legislation also defines the scope of acceptable practice and protect individual rights

Administrative cases are based on a clear and convincing standard

Is a legal wrong committed against a person or property

Five elements must be present in order for malpractice to be proven

Occurs when an individual witnesses, the immoral act of another, but feels powerless to stop it

Professional, negligence and malpractice is the failure of a train professional to act in a reasonable & prudent manner

Felt conflict is internalizing and feeling miss trusted

Court decisions are also called tort law

One party attempts to pacifier the other party or focus on agreements rather than differences

Justice can be defined as seeking fairness or treating equals equally

The person cooperating and accommodating often expect some type of payback or accommodation of winning party

Agreement between two parties is not the aim of conflict resolution rather expected outcome is

Perceived conflict is occurring and recognized by others

Ethics is also a system of moral conduct, and principles that guide a person’s actions in regard to right or wrong

Conflict can produce growth or can be destructive, depending on how it is managed

Moral decision making model! The M stands for

Unintentional torts can be

Why are nurses an increase in legal liability in the 21st-century?

Moral decision making model! The R stands for

Moral decision making model! The A stands for

Two mistakes common in planning are underestimating the importance of daily plan and not allowing adequate time for plan

Must be proven beyond a reasonable doubt

One party sacrifices, their needs, and beliefs, and allows the other party to win

Tends to be less formal, and they interact with personal & managers of other departments that are not on the same level

What are some examples of internal Timewasters?

Is there one individual seems the right to make decisions for another

Compromising conflict resolution Strategies each party gives up something they want

Storming competition establishment of incentives. Assign task may or may not complete it

The most critical skills and good time management is priority setting has all the actions we take have importance

Let the decision stand. Uses Precedents as decision making guide

Occurs when an individual knows the right thing to do but constraints make it difficult to take right course of action

The primary purpose of lawn legislation in medicine is to protect the patient and the nurse

Forming introduced into work groups is the meet and greet

Fidelity need to keep promises

Grapevine, communication means gossip, and it usually travels the fastest

Utility is where the good of the many outweighs the wants or needs of an individual

A thing or matter, settled by judgment & applies only one confident court has decided legal dispute.

An individual questions, why morality, and practice is even necessary

Is the omission to do something that a reasonable person would do or would not do

Not meeting the standard of care that could cause harm

Staff members upset, but sitting in silence

Statues established by state legislators and city councils. The 51 nurse practice acts are examples of statues.

Norming stage of group development they begin to establish rules and design it’s work & conflict and resistance overcome

Civil cases are proven based on Preponderance of evidence

Assertive uses “i” Messages in open and honest communication without harming

The process of measuring products, practices or services against best performing organization is called

Moral decision making model! The L stands for

The best time for managers to plan is

Is the difference in performance between top performing healthcare organization in national average

Veracity is the obligation to tell the truth

The manager relays info to sub coordinates. Is the traditional form of communication in organizations

Managers interact with same level hierarchy need for this. Communication increases as department interdependence increas

Collaborating of conflict resolution that results in a win-win situation

Communication is the most critical leadership, skill and relating the mission vision and values of the organization

Procrastination is putting off something until future time or post pony

Upward communication needs and wants our communicated upward to the next level in the hierarchy

External climate of communication

When verbal and nonverbal communication are not consistent, which is more reliable

Lcondition for a conflict are suitable

One party pursues, what they want at the expense of others

Moral decision making model. The L stands for.

promotes a right for self-determination and freedom of choice

The masters, responsible for the acts of his servants, employer should be held legally liable for conduct of employees

Some projects are not accomplish because they are not broken down into manageable task

Interpersonal is when conflict occurs between two or more people

Ethical dilemma is Described as being forced to choose between two or more undesirable alternatives

Beneficence is where actions are taken in an effort to promote good

What is an example of an intentional tort?

Ethics are defined as systematic study of what a persons conduct an action should be with regard of themselves

Avoidance is Both parties realize there’s a conflict, but she’s not to acknowledge or attempt to resolve it

internal or external discord that occurs as a result of difference in values, ideas, or beliefs in two people

Internal climate of communication

The total quality management/TQI is focused on doing the right things the right way, the 1st time and problem prevention

Moral decision making model! The O stands for

where actions were taken in effort to avoid harm

individuals unsure which moral principles or values apply, & may even include uncertainty as to what the moral problem

What conflict can be intrapersonal? Which occurs?