Chapter 1 Professional Communications

Process of sending and receiving messages that convey info, ideas, feelings, and beliefs is____

__________refers to language usage that follows rules for spelling, grammar, and punctuation.

The study of writing/speaking as a way of communicating info or persuading an individual is ___

How the message is transmitted is the _______.

Written, verbal, visual, and digital communication to provide factual info in workplace is____

________ is the physical space between two individuals.

_____ is sharing of information that conforms to established rules.

_________is nonverbal messages sent through gestures, facial expressions, posture and others

The translation of a message into terms that the receiver can understand is ____________.

Using poor grammar or spelling in a message is an example of____________.

_________ is the act of sending a message.

____is rules of etiquette that dictate how certain levels of employees interact with each other

A(an)________ is anything that prevents clear, effective communication.

The purpose of a message that provides information is to ________.

Putting a message into the format that will be sent to the receiver is _______the message.

_______ is the receiver's response to the sender that concludes the communication process.

________ occurs with a group larger than 20 people.

________ are persons of equal standing or work position.

The _______ is the person who reads, hears, or sees the message.

________ occurs with 3 to 20 people.

Sender,message,channel,receiver,translation, feedback are ___ elements in communication process

______ is the art of using good manners in any situation.

The attitude projected with tone and pitch of a speaker's voice is _________.

______ is a person who has a message to communicate.

Personal space is an aspect of ______________.

________ is casual sharing of information with no customs or rules involved.

__________ is the advantage an individual or organization has due to its good reputation.

_______ occurs between the sender and one other person.