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Business management
Business management
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Questions
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Answers
1
Short term planning developed by middle management (1-2 years)
Operational
Strategic
Organisation
Tactical
2
Behavioural management commonly incorporates which style of leadership?
democratic/participative
autocratic
authoritarian
hierarchical
3
When business costs are reduced to minimal levels and revenue is increased..
growth
profit maximisation
price maximisation
product maximisation
4
A specific statement detailing that business needs to achieve in order to accomplish its vision
mission statement
objective
goal
strategic planning
5
The individual, internal process that directs, energises and sustains a person's behaviour
management
incentives
rewards
motivation
6
In the SMART goals, 'M' refers to....
Minimum
Manageable
Meaningful
Measurable
7
The use of inspection at various points in the production process
quality assurance
quality control
quality standards
TQM
8
There is one best management theory for each business
False
True
9
Flat management is an important feature of the classical/scientific approach
False
True
10
An advantage of a contingency approach is...
decision making
efficiency
flexibility
clearly defined roles
11
The exchange of information between people
delegating
communicating
managing
listening
12
A manager's ability to communicate easily and relate well to people on their team.
adaptable
self managing
people skills
flexible
13
The management approach allowing workers the opportunity for decision making
contingency
classical/scientific
autocratic
behavioural
14
A hierarchical organisational structure typically has a _____ chain of command
shorter
longer
narrower
wider
15
The number of workers in a team under the supervision of a manager
flat structure
teamwork
chain of command
span of control
16
Financial goals include...
sustainability
growth
vision
employment
17
Division of labour occurs when employees focus on certain tasks leading to productivity gains
False
True
18
A manager's knowledge of where a business is and where it is going to be in the future.
strategic thinking
decision making
vision
self managing
19
Controlling involves organising business activities according to business objectives
True
False
20
The key functions of classical management approach includes...
planning, organising, leading
leadership, motivation, communication
planning, organising, controlling
leading, motivating, controlling