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HR quiz 100 24-2 HR & Org (Soren) Flashcards | StudBud
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HR quiz 100 24-2 HR & Org (Soren)
HR quiz 100 24-2 HR & Org (Soren)
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Updated quiz Incl. 30 new questions
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1
The right to manage is not just based on legal rights but on
Determination of policies
Location and structure of plants
Determination of production schedules
Determination of production schedules
All of the above
2
Collective agreements in the UK are presumed to be legally binding
True
False
3
IKEA has a strong culture based on the principles of the founder, Ingvar Kamprad
False
True
4
Which one is not a disadvantages of a partnership?
No independent status
Instability
Potential for disagreement
Shared responsibility
5
Performance-related pay is a way of managing pay by linking salary progression to an assessment of
External competitors
Group performance
Departmental performance
Individual performance
6
According to Mabey, Salaman and Storey (1999), which of the following is a form of integration?
Integration of the individual into the organization
All of the above.
Horizontal integration
Vertical integration
7
Which of the following is not a management function
Leading
Executing
Controlling
Planning
8
Tools and methods used in evaluation training comprise…
Formal periodic appraisals
Participant discussion groups
Employee well-being
Interview of trainees
9
Which of the following is not a key HRM role according to Ulrich (2008)?
Disciplinarian
Strategic partner
Administrative expert
Change agent
10
A person specification should link to the job description and give the skills, experience and knowledge a person needs.
True
False
11
A business organisation is formed to ……………
Unite people
Please stakeholders
Make losses
Make profit
12
Which is not a part of communication and collaboration on an organisation?
News papers
Meetings
Reports
Surveys
13
Harbison and Myers in their management philosophy towards workers, identified
4 ideal types
2 ideal types
5 ideal types
7 ideal types
14
HSE’s Management Standards approach helps to identify and manage the main causes of stress at work
False
True
15
Harbison and Myers argue that management desires what from workers?
Loyalty
Productivity
Rewards
Subordination
16
All employees and workers have a statutory right to a written statement. This is known as
Statuted
Custom and Practice
Implied terms
Express terms
17
The Human Relations movement built in the Hawthorne experiments, by Mayo, in the 1920s. They were designed to test:
The efficiency of assembly line production processes
The effects on productivity of motivational initiatives from management
The effects on productivity of working conditions (light, temp & vent.)
The effects on productivity of the social groups the employees belong to
18
What are the three key words that define management?
Cooperation
Coercion
Confidence
Collaboration
Coordination
Collusion
19
What does a manager formally do?
Plan
Control
Organize
Sleep
Lead
Pay salary
20
The movement that handle the limitations of Taylorism and Fordism by shifting managers focus to perceived psychology is:
Human relations
Workers’ rights
Human resource management
Time and motion
21
The key elements of organisational behaviour are
The behaviour of people
All of the above
The process of management
The organisational context and interactions with the external environment
22
Which of the following is a criticism for bureaucracy.
All of the above
Red tape / over-admin
Rigidity
Resistance to change
23
The leadership structure, where the vertical and emergent leaders do not recognise one another’s leadership is
Vertical leadership
Shared leadership
Distributed leadership
Team leadership
24
Pay spines link local pay with
Employee pay
National pay
Organisational pay
Motivational pay
25
Base levels are influenced by
Control
Class
Organisational behaviour
Equity and market value
26
Identify the components of soft HRM
Minimum wages
None of the above
High turnover
Hierarchical leadership system
27
Pick the 4 key management theories
Contingency
Systems
Classical
Power
Principle
Human relations
28
Org. theory has these approaches
Classical (bureaucracy/Scientific mgt)
Human Relations (social factors and behaviour)
Salary
Contingency (no optimal design for every situation)
Systems (Combine classical & HR)
Motivation
29
Time-based payment systems may be subject to legal regulations, such as minimum wage laws and overtime requirements
True
False
30
Which is
not
a key component in the alignment of HRM and business strategy?
Values
Customers
Vision
Mission
31
Behaviour can be
Organisational
Individual
Groupwise
Cultural
32
People who work together adopt a common unquestioned approach to tasks. This is called
Team think
Groupthink
Groupwork
Teamwork
33
Maintaining confidentiality in the use and storage of candidate information is an example of
Shortlisting
Screening
Employer ethics
Recruitment
34
Observable components of culture are
Basic assumptions
Artefacts
Norms
Values
35
Human relations approach focus on
social factors at work
listening to employees
employee behaviour
All of the above
equality
36
Which of the following was a conclusion from Hawthorne studies?
Lightning confuses employees.
Lightning affected productivity
Lightening didn’t seem to matter
Lightning affected morale
37
Employers should avoid discrimination in…
Shortlisting
All the above
Describing the job
Advertising the job
The location and timing of interviews
38
Scientific management
– managerial practices and a system of ideological assumptions - is know as...
Human Relations
Taylorism
Fordism
Positivism
39
Leaders are characterised by
Their relationship with followers
4.Their interpersonal behaviour
Their influence
Their emotional appeal
All of the above
40
Which statement is true?
Line managers work w/ production or delivery of goods & services
All employees in an organization are either line or staff employees.
All of the above.
Staff support are in the line function.
41
Which of the following was result of the Hawthorne studies?
Economic rewards did not totally explain behaviour
All of the above
No matter what they did, production went up!
Changes in production were not attributed to changes in conditions
42
Which of the following is not an HRM objective?
Get rid of poor performers
None of the above
Prevent top performers from resigning
Attract top quality applicants
43
The employment contract is
Invalid
Indeterminate
Immobile
Independent
44
Which of the following is not an effect of technological growth?
Growth of the services and information industries
Increased poverty within the workforce
Greater access to information for both employees and employers
Some mid-level jobs are handled electronically
45
Which components best describes Hard HRM?
Paying minimum wages
All of the above
Performance reviews that fail to motivate or provide constructive feedback
One-way communication between management and professionals
46
Which of the following words does
not
describe the HRM approach
Coherent
Strategic
Shared
Integrated
47
In a Bilateral perspective
All the above
A union committee imposes rules
Management negotiates and agrees with elected union officers
Management imposes rules after joint consultation
48
Name the typical organisational structures
Team
Functional
Matrix
Network
Hierarchy
Divisional
49
Organisation behaviour (OB) is the study of behaviour of ...
the organisation in international context
the organisations in a market
people within an organisation
...the organisation within an environment
50
What is the psychological contract?
Spoken and written expectations of the employment relationship delivery
Spoken and unwritten expectations of the employment relationship delivery
Unspoken and unwritten expectations of the employment relationship delivery
51
Fathers of HR Mgt. theory
Ford
Fayol
Taylor
Weber
52
The right to manage rests on
Statutory law of ownership responsibility
Leadership qualities
Common Law property rights
Reward tendencies
53
What are some
implied
duties on the part of the employer
To exercise care
The duty to account
Not to misuse confidential information
54
A satisfied worker is
not
always
a productive worker
True
False
55
Which of the following is a part of the evaluation process?
Improve
Plan
Implement
All of the above
56
Employees have the right to receive a written statement no later than
1 month after entering employment
2 months after entering employment
4 months after entering employment
3 months after entering employment
57
All groups are by definition teams, but not all teams are groups
True
False
58
Which character traits are correlated with greater employee engagement?
Arrogance
Proactive personality
Conscientiousness
Self-efficacy and optimism
59
Which one is not a key HRM role in the employee life cycle
Fire undisciplined employees
Reward and retain
Separate
Attract and select
60
Why
do we study Organisational behaviour?
To improve efficiency
To improve effectiveness
To predict human behaviour
All of the above
61
A good job description should be lengthy and ambiguous
False
True
62
What was the key focus of the behavioural approach?
Trade unionism
Organisational dynamics
The human aspect
Productivity
63
Monocultural teams perform better than multicultural teams
True
False
64
Organisations need resources to function. Which of these can be regarded as resources?
Raw materials
Weather conditions
Government regulation
Human
Buildings
Finance
65
Performance-related pay are usually measured against pre-agreed objectives
True
False
66
Which of the following is a component of the Harvard model,
Stakeholder interests
Mission
Organisational structure
Strategy
67
Foremen dealt with
Control over workers
Employees personal issues
Planning and allocation of work
Safety and wages
68
The system of control & rules, that regulate org. structure, on the basis of knowledge, to maximise efficiency is called
Meritocracy
Hierarchy
Bureaucracy
Adhocracy
69
General Intelligence test, IQ test & Personality tests are types of
Psychometric testing
Work sampling
Interview
Recruitment testing
70
Line managers engage with HRM policies and procedures by
Asking and negotiating
Deciding and proposing
Avoiding and circumventing
All of the above
71
Which of the following are NOT examples of bureaucratic instruments?
Grievance policy
Company newsletter
Universal timetables
Application form
72
Power is often described as a?
Weapon
Job
Battle
Resource
73
Terms like ‘mature person’ or ‘young graduate’ in job adverts may be
Derogatory
Confusing
Impartial
Discriminatory
74
Which of the following is
not
a characteristic of Scientific management?
Recruitment
Training and incentives
Standardisation
Time and motion studies
75
Which of the following is a principle of the Human Relations theory?
Effectiveness is contingent on the social well-being of workers
Social relationships are at the heart of organizational behaviour
All of the above
Shift in emphasis from task to worker
76
Which of the following is a characteristic of Bureaucracy?
Specialisation
Career orientation
Efficiency and rationality
All of the above
77
Appropriate level of pressure can be stimulating and healthy. This is known as
Distress
Retress
De-stress
Eustress
78
Why do organisations invest in learning and development?
To innovate and create value for the organization
All of the above.
To adapt to changing market conditions.
To acquire new knowledge and skills.
79
Which of the following did Taylor perceive to be problems with workers?
They were not as standardized and predictable as machines
They had craft knowledge of the production process
All of the above
They could control the pace of their own work and take unscheduled breaks
80
Someone who works with and through others, by coordinating their work, to accomplish organizational goals is called:
A very intelligent person
A manager
Supervisor of production
Operational Supervisor
81
What are the key principles of Scientific Management?
Standardisation
Segregation of duties
Human resources management
Better lunches
Specialisation
Predictability
82
Identify area(s) where technology enhances employee experience.
Online learning
Engagement platforms
All of the above
Accessibility of communication
83
Some of the key elements for psychological contract are
Delivery of the deal
Fairness
All of the above
Trust
84
Which of the following characteristics describes an organisation
It strives to achieve goals
It is a group of people
All of the above
It has a structure
85
Which of the following is not a form of a business organisation?
Partnership
Proprietorship
All the above are incorrect
Corporation
86
The leadership structure, where leadership is decentralised and vertical and emergent leaders recognise one another
Shared leadership
Vertical leadership
Team leadership
Distributed leadership
87
Pay structure should be updated regularly to reflect inflation or pay negotiation
False
True
88
What gives a manager authority?
Rewards
Tradition
Charisma
Legal / law
89
Organisation behaviour (OB) is
Study of behaviour of the organisation within an environment
Study of behaviour of the organisations in a market
Study of behaviour of people within an organisation
Study of behaviour of the organisation in international context
90
Management can be defined as
The jntegration that gathers people, proces & systems for a common goal
All of the above
A timely action to manage conflicts and differences within the team
Managing employees and other stakeholders to ensure profits are achieved
91
A work group is a collection of people who share. . .
Gender
National culture
Interdependence
A sense of shared purpose
Ethnic origin