Teamwork and Leadership

Question 1

The best way to develop team work in the work place is to..

Accepted Answer

Communicate with your coworkers

Question 2

A team that is self-directed...

Accepted Answer

remain responsible for choosing their own methods

Question 3

Benefits of team work include all except the following..

Accepted Answer

HIgher wages

Question 4

One way to develop a team that is efficient is to

Accepted Answer

define a goal that is clear

Question 5

Many businesses rely on teams of employeesto get jobs done..

Accepted Answer

True

Question 6

What is the definition of a functional team?

Accepted Answer

a group of people working together to reach a common goal

Question 7

Total quality management defines a ____ as anyone who receives the results of your work.

Accepted Answer

customer

Question 8

Leadership qualties involve all except

Accepted Answer

are bossy

Question 9

One should ___ others to find ways their jobs might be done better..

Accepted Answer

encourage

Question 10

The best way to approach a large project is to

Accepted Answer

break into smaller tasks

Question 11

Every employee helps to develop and takes responsibility for a company's products and services

Accepted Answer

True

Question 12

How you behave when you are in charge of others is called

Accepted Answer

leadership style

Question 13

A cross-functional team is a group of people from two or more departments working together.

Accepted Answer

True

Question 14

A potential obstacle that could be in the way of teamwork is

Accepted Answer

All of the above

Question 15

Team planning involves all of the following except?

Accepted Answer

Supervising other members

Question 16

Total qualtiy management is sometimes referred as..

Accepted Answer

the quality movement

Question 17

A useful tool for a team is

Accepted Answer

a tracking schedule

Question 18

When assiging roles to a team member, it is important to

Accepted Answer

match tasks to their abilities

Question 19

In total quality management, ____ comes first..

Accepted Answer

qualtity

Question 20

A theory of management based on continually improving product quality and customer satisfaction

Accepted Answer

is called total quality management

Question 21

The key to good team work is

Accepted Answer

Communication

Question 22

A mission statement is a..

Accepted Answer

An overall goal for a company

Question 23

Fill in the blank. Try to _____ other employees to get involved and do their best.

Accepted Answer

inspire

Question 24

Talking with the team leader and calling a team meeting are good ways to start solving problems

Accepted Answer

True

Question 25

Being an effective team member includes all except

Accepted Answer

demanding authority of others

Question 26

Businesses rely on teams of employees to..

Accepted Answer

All of the above

Question 27

The purpose of an authority is to..

Accepted Answer

help make and carry out decisions

Question 28

What is the first step in planning a career?

Accepted Answer

set a personal career goal

Question 29

A member of a team who coordinates the tasks so that the team works efficiently is a..

Accepted Answer

Facilitator

Question 30

What is the goal of total quality management?

Accepted Answer

to maximize customer satisfaction

Teamwork and Leadership

Questions 30

Teamwork and Leadership

Questions 30