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Edexcel A Level Business: Topic 1.1 Meeting Customer Needs Quiz Flashcards | StudBud
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Edexcel A Level Business: Topic 1.1 Meeting Customer Needs Quiz
Edexcel A Level Business: Topic 1.1 Meeting Customer Needs Quiz
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Questions
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Answers
1
Which of these is
NOT
a benefit of online retailing?
Open 24/7
Measurable marketing strategies
Cost effective
Dependence on technology
2
Who famously said "It's not the customer's job to know what they want."?
Beyonce
Steve Jobs
Elon Musk
Sara Blakely
3
Market mapping and market positioning are the same thing.
False
True
4
Good branding adds value to a product or service.
True
False
5
Which of these is
NOT
a market segment?
Geographic
Social
Behavioural
Psychographic
6
Which of these is a benefit of operating in a niche market?
Lower competition
Lower customer loyalty
Larger customer base
Large market share
7
Consumer preferences, technology, and competition can rapidly change market conditions in ___________ markets.
Integrated
Behavioural
Mass
Dynamic
8
Which of these helps a business gain a competative advantage?
Promotion
Ethical stance
Product design
Cash flow forecasts
9
Which market has products that are widely distributed and consumed by a large number of people?
Mass
Needs
Niche
Mast
10
Which of the following does
NOT
need to be considered when performing market research?
Bias
Sample size
Differentiation
Human behaviour
11
Qualitative research is most often provides research with numerical data.
True
False
12
Tesco has the largest market share of UK supermarkets.
True
False
13
Which of these can drive market growth?
Social changes
Social media
Innovation
Recession
14
Market share and market size are the same thing.
False
True
15
Which of the following formulas calculates market share?
Sales of a business / Total sales in the market x 100
Total sales in the market x 100
Sales of a business x 100
Total sales in the market / Sales of a business x 10
16
When there is more competition in a market it can drive down prices for consumers.
True
False
17
Highly targeted marketing is a benefit of what?
Market segmentation
Market size
Marketing
Market share
18
______ research is personalised to the business, allowing them to tailor the questions to their specific research topic.
Global
Niche
Secondary
Primary
19
What can a business do about risk and uncertainty?
Decrease expenditure
Increase the number of employees
Buy Twitter
Diversify products and services
20
Product orientation is a business strategy where a company focuses primarily on the quality and features of its products
True
False