Mod C Unit 2 terms

Accounts payable(A/P) is money owed by a business; the practice's expenses

The patient, caregiver, or entity responsible for payment of the healthcare bill

An account that is open to charges made occasionally as needed

A patient who has moved without leaving a forwarding address and has an unpaid bill

Money paid as compensation for violating legal rights

Process of clarifying and reviewing past due accounts by age from the first date of billing

A company that provides information about the creditworthiness of a person seeking credit

A written description of the agreed terms of payment between the patient and practice when there will be 4+ payments

System that spreads the work of billing all patients over the month while billing each patient only once

An extension of time to pay for services, which are provided on trust

Telecommunications device for the deal(TDD) sends/receives texts over standard phone lines

Clear and distinct speaking

An account that only has one charge, usually for a small amount for a patient who doesn't come in regularly

Contains a courteous remainder to the patient that payment is due

Designed for two-way communication; screen displays a printed message and allows for response with a mini keyboard

An agreement between the physician and patient stating that the patient will pay a bill in more than four installments

State law that sets a time limit on when a collection suit on a past-due account can legally be filed

A statement of denial of legal liability or that refutes the authenticity of a claim

Determining the level of urgency of each incoming phone call and how it should be handled

Accounts receivable(A/R) is income or money owed to a business

The high or low quality in the sound of a person's speaking voice

Good manners

Automated answering unit with a recorded voice that offers the caller various options for routing the call.

The sounding out of words

A lawsuit in which one or more people sue a company or other legal entity that allegedly wronged all of them in some way