What are the general foundation of the IM Programs?

FoodShare, BadgerCare, Medicaid, Caretaker Supplement

What are important web resources that are used to access different computer systems & resources

Systems Gateway Page & Eligibility Management Home page

The Child Support Agency (CSA) provides the following services.

Establish paternity, enforce, & establish CS support orders

What does ECIMP stand for?

East Central Income Maintenance Partnership

What are Operation Memos?

Notification of policy and/or policy change

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NW Support Group - Class 1

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Questions 13

Answers

1
What are the general foundation of the IM Programs?
Child Care and W2
FoodShare, BadgerCare, Medicaid, Caretaker Supplement
FoodShare and BadgerCare
2
How long do you think it will take you to consider yourself an experienced ES worker?
12 months
6 weeks
Never
18-36 months
3
What Department administers the FoodShare & Healthcare Programs?
Forward Service Corporation
Workforce Development
Department of Human Services
Department of Children & Families
4
What are important web resources that are used to access different computer systems & resources
Systems Gateway Page & Eligibility Management Home page
Call Center and Gateway Page
5
The Child Support Agency (CSA) provides the following services.
Investigate child abuse & neglect
Establish paternity, enforce, & establish CS support orders
Determine who can receive disability payment
Provide counseling for individuals
6
What does ECIMP stand for?
Eastern Counties Income Management Partnership
Excellent Consortia Income Maintenance Professionals
East Central Income Maintenance Partnership
7
What does SSA stand for?
Social Security Association
Selective Service Administration
Social Security Administration
Self Service Agency
8
What are Operation Memos?
Instructions on updating your computer
Local policies and/or procedures
Notification of policy and/or policy change
Meeting notes
9
What system stores copies of documents used to determine benefits?
ECF
BRITS
SAVE
Cares Worker Web (CWW)
10
How many counties are in ECIMP?
9
5
10
8
11
What can a consumer use ACCESS for?
Screen for potential eligibility for benefits
All of the above
Upload documents
Apply for benefits & report changes
12
IM New Worker Training information & material is available through the DHS Learning Center.
True
False
13
What job duties are NOT completed in the Call Center (CCA)?
Give customer drug test
Interview customers
Answer questions about customer's benefits
Process documents

NW Support Group - Class 1 Flashcards | StudBud