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Business Writing Review Flashcards | StudBud
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Business Writing Review
Business Writing Review
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Questions
20
Answers
1
Times New Roman is a common font to use when typing business documents
True
False
2
Bullet points are often used to
Draw attention to a main idea
Make writing more visually appealing
Provide extended details in writing
Organize multiple thoughts within business writing
3
The subject line of an email should be
A full descriptive sentence
Include every important detail of the email
Short and vague
Short and to the point
4
It is best practice in business writing to use large/long words
True
False
5
The final stage of the communication process is?
Feedback returned to sender
Sender selects proper channel
Receiver decodes message
Sender encodes message
6
During the analyzing phase of prewriting, you must decide which writing _____ best suits your message
Option
Method
Channel
Station
7
When writing business communication, there is always a chance of a secondary audience reading your message
False
True
8
The 3x3 writing process includes all of the following options EXCEPT:
Drafting
Revising
Decoding
Prewriting
9
It is not necessary to organize the information in your business writing as long as it is all on topic
False
True
10
Emails can still be permanent records
True
False
11
Business writing goals include all of the following EXCEPT:
Purposeful
Economical
Audience Oriented
Writer Oriented
12
Adapting your writing techniques to fit your audient is part of which stage of the writing process?
Drafting
Finalizing
Prewriting
Revising
13
We should aim to maintain a positive tone in business writing
True
False
14
If I send an email to Amber, and she forwards it to Deborah, who is my primary audience?
Deborah
Both
Amber
Neither
15
The main goal of indirect communication is to deliver sensitive news gently and try to minimize negative reaction
False
True
16
The level of dictation that we aim to achieve in business writing is:
Conversational
Informal
Casual
Formal
17
All of the following points are true about direct organization EXCEPT:
Divided into major components
Main point is in title
Used when you expect audience to be upset/emotional
Used when you expect audience to be pleased or neutral
18
It makes writing more personal when you use slang/buzzwords
True
False
19
Organizing your thoughts is part of which stage of the writing process?
Prewriting
Finalizing
Drafting
Revising
20
It is discouraged to use writing mechanics such as italics, bold, underline, etc. in business writing
False
True