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Corporate Email Etiquette Flashcards | StudBud
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Corporate Email Etiquette
Corporate Email Etiquette
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Flashcards
16 cards
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Questions
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Answers
1
Always proofread your email for ________ errors before sending.
spelling
grammar
capitalisation
punctuation
2
If you receive an email, it is good etiquette to reply within _____ hours.
12
24
48
168
3
Emails should be written using ______ as the font color.
black
gray
rainbow colors
white
4
A closing is a polite ending to a message. Which is a good example of a closing?
good-bye.
Best Regards,
Thank you,
Sincerely,
5
Always try to keep an email to 1 ______ in length.
screen
word
paragraph
sentence
6
A signature is used at the end of your email to provide identifying information such as your...
first and last name
Contact details
department
Home address
7
The _____ is the main part of the email message that contains text and images/attachments.
body
paragraphs
subject
closing
8
Why is email etiquette important?
without immediate response, it's easy to be misunderstood
written communication is increasing all the time
it's not; texting and social media will take over the world
with limited class time, email can be used to ask questions
9
Use the _________ font when writing an email.
decorative
bold
default, professional
large
10
You can use ________ in an email to add a friendly tone.
negative words
emojis
all caps
contractions
11
To create a new email in Gmail, Outlook and the Mail app, click the _____ button.
X
New Email
Compose
Start
12
Choose 1 of the better examples of a salutation.
hi
Dear Mrs. Keplinger,
Good morning!
Hey!
13
A ____ should always begin the body of your email.
subject
signature
date
salutation
14
What does "email etiquette" mean?
rules for writing MLA papers
proper way to reply to any messages online
correct behavior for writing and answering email
N/A: we will be texting instead of writing emails
15
A subject line should...
be blank
briefly identify what is in the content of the email
be descriptive and clear
use 1 word
16
When emailing a colleague, always include...
full name and class period/section
3 paragraphs
emojis
a descriptive subject