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Revision 2024.02 BBA4022 Quiz 1 Flashcards | StudBud
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Revision 2024.02 BBA4022 Quiz 1
Revision 2024.02 BBA4022 Quiz 1
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Answers
1
Which of the following is not a 'Fayol' function of management?
Planning
Organising
Delegating
Directing
2
A commercial establishment aims to make a profit
True
False
3
According to
Skytrax
, Swiss Air Lines is one of the 10 best airlines in the world in 2023.
True
False
4
The take-away/delivery concept:
is highly standardised due to regulations.
Exploits the whole concepts of Quick Service Restaurant
will ask managers to hire extra employees for production and delivery
All of the above
5
What should a business plan include?
description of ur business & all costs related to operations
cost-cutting measures
banking statements from the son of the owner
media sources
6
Statistically, what are the chances a new restaurant doesn't "survive" for more than one year?
25%
80%
75%
50%
7
What is the purpose of a business plan?
To document your financial activity during one year
Explain how your restaurant is currently working
A view of your past activities in the restaurant
States the purpose and vision of your company
8
A business plan is NOT seen by
Banks
Business partners
Customers
Local authorities
9
How can you define a "unique selling point"?
Making a product the same as the competitors product
A special feature of a product that sets it apart from competitors product
What is a USP?
Making a product that nobody wants to buy
10
Personal skills are mainly
business knowledge
hard skills
secret skills
soft skills
11
Name two Michelin restaurant with 3* in Switzerland:
Cheval Blanc, Basel
Hôtel de Ville, Crissier
Cheval Blanc, Bulle
Décottert, Montreux
12
Which management level is associated with positions such as Executive Director or Chairperson?
Middle Management
Corporate management or c-suite
Employees
Junior Management
13
According to
50bestrestaurants.com
, the best female Chef of 2023 is named Elena Reygados. She is from Mexico
True
False
14
A business plan for a new business will include all of the following
except
financial forecasts
Concept description
Marketing research
previous years' accounts
15
An effective executive summary
is a resume of the business plan to attract the attention of the readers
uses very technical terminology to make sure the reader can't understand it
includes every point in details from the business report
features complex compound sentences to fool your investors
16
The External Influences on a Restaurant (PESTLE) is an abbreviation that stands for
Political, Economic, Selling, Technological, Legal, Environmental
Political, Economic, Social, Technological, Law, Ethical
Political, Economic, Social, Technological, Legal, Environmental
Political, Economic, Selling, Technical, Legal, Ethical
17
True or False: A standard business plan is one page in length.
False
True
18
Where does Chef Frank Giovannini work?
Pujol in Mexico
Central in Peru
Ducasse School in France
Hôtel de Ville de Crissier in Switzerland
19
Which statement best describe a Supervisor?
A Chef
a person who supervises a person or an activity.
The big boss of a company
An employee who works in a kitchen
20
Which of these is not a function of management?
influencing stakeholders
coordinating
organising
controlling
21
Food allergies are...
When your body has difficulty digesting a certain food
When your body cannot tolerate a certain food
When you really like a certain food
When you really dislike a certain food
22
Which of the following outlets is not a commercial business in most countries?
A hospital cooking food for sick patients
A restaurant in a small town
A food truck serving tacos at lunch time
A Starbuck Coffee Shop
23
In 2024, food and restaurant trends include all of the following, except:
Local grown food
Sustainability
all of the above
Ordering through an app
24
These are reasons restaurant fails, except:
lack of management skills
adequate capital
inadequate location for the concept
demanding workload
25
Which of the following is NOT a key feature of a
'fine dining'
restaurant?
Chefs are highly skilled
Luxurious surroundings e.g. hand made (bespoke) furniture
It is usually found in, or close to, a city.
Prices are below the market's standards.
26
According to
50bestrestaurants.com
, the best restaurant in the world in 2023 is named "La Table" and is in Paris.
False
True
27
In which City was Chef Décotterd born?
Lyon, France
Bulle, Switzerland
Lisbon, Portugal
Montreux, Switzerland
28
What is a ghost kitchen?
foodservice that serves in the dark
foodservice without a dining area that offer delivery
All of the above
foodservice where servers are ghosts
29
According to the
50bestrestaurants.com,
the best restaurant of 2023 in Asia is "Le Du" in Bangkok.
False
True
