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Professional Developement
Professional Developement
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Lesson 1
Flashcards
50 cards
F
Practice quiz
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Host live
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Questions
50
Answers
1
Clients who prefer simple sophisticated clothing, monochromatic colors has what kind of style?
plain
classic
dramatic
simple
2
The salon industry depends heavily on its relationships with product distributors known as?
distributor sales consultants
directors of sales
directors of cosmetics
directors of styles
3
Sitting improperly puts stress on all of the following EXCEPT?
wrists
legs
neck
back
4
During the Victorian Age, women pinched their cheeks and bit their lips to?
ready themselves for sleep
punish themselves
induce natural color
create mask
5
Ancient Egyptians were the first civilization to infuse essential oils from?
clay and sand
leaves and blossoms
rocks and minerals
animal remains
6
Throughout the Chou Dynasty, the royals colors were gold and silver.
False
True
7
When handling a scheduling mix-up with client, it is recommended that you?
argue with the client
cancel the appointment
never argue and be polite
cover up the issue
8
Brazilian straightening techniques were introduced in the United States in 2006.
False
True
9
The client consultation is also known as the ?
sales pitch
needs assessment
personal encounter
intake interview
10
Prior to sitting at your station, every new client should fill out intake form, also called?
client assessment
rating card
consultation card
visual tool
11
Counseling clients on salon maintenance, lifestyle limitations, and home maintenance is part of
making color recommendations
suggesting options
reviewing the consultation
discussing upkeep and maintenance
12
A combination of understanding, empathy, and acceptance is called?
straightforwardness
arrogance
sensitivity
diplomacy
13
Which of the following will help counter the negative effects of repetitive motions?
reaching across the table when giving manicure
bending the neck when standing
holding elbows away from the body when cutting
stretching and walking around at intervals
14
The design and planning of the workplace for maximum comfort, safety, and efficiency is known?
as ergonomics
as architecture
as decorating
as physics
15
Which of the following is an example of a long-term goal?
completing homework assignments
mastering techniques
graduating from cosmetology school
getting to class on time
16
Tennis ball is useful in exercise to release stress from repetitive movement of which body part
fingers
wrist
shoulders
ankles
17
A success strategy where you imagine yourself working in your dream salon is?
procrastination
self-esteem
arrogance
visualization
18
The hallmark of professionalism is ?
trendy makeup
functional clothing
politeness
posture
19
The inner desire that propels you to do something is?
procrastination
development
motivation
manners
20
Older clients do not like gum chewing, slang, or the use of yeah instead of yes.
False
True
21
Stressful, repetitive motions have a cumulative effect on joints and?
muscles
skin
heart
eyes
22
A talent and unlimited inner resource of ideas and solutions is?
creativity
personality
process
management
23
When suggesting options to a client, which of the following criteria should be used?
face shape
lifestyle
hair type
all answers are correct
24
Your license will unlock countless doors for employment; your career will be fueled with?
poor taste and dishonesty
skills and gossiping
personal dedication and passion
focusing on hair cutting
25
The process of steam distillation was refined by the?
Romans
Middle Ages
Greeks
Persians
26
Explore is an example of an active , problem-solving word.
True
False
27
Which of the following professional behaviors demonstrates ethical behavior?
all answers are correct
provide competent services
be courteous
be honest
28
If you find studying overwhelming, you should focus on large tasks all at once.
False
True
29
Queen Nefertiti erected a personal cosmetics factory next to the dead sea.
False
True
30
The act of successfully sharing information between two people, or groups of people is known as
mutual respect
effective communication
reflective listening
reflexive language
31
An essential part of a business plan is a?
mission statement
lease agreement
income tax return
employee contract
32
Types of facilities in which cosmetologists work include which of the following?
full-service salons
all answers are correct
specialty salons
day spas
33
An important aspect of human relations is to?
avoid eye contact
talk more, listen less
interrupt often
talk less, listen more
34
In ancient Rome, women used hair color to indicate their?
political beliefs
class in society
marital status
current age
35
An unhealthy compulsion to always do things perfectly is?
personal
symptoms
perfectionism
arrogance
36
Poor women in ancient Rome colored their hair?
black
blond
brown
red
37
Professionals who have an easy time talking about themselves and listening to others developed?
effective sensitivity skills
effective diplomacy skills
effective communication skills
effective time management skills
38
The first step in the 10 step consultation method is?
review the intake form
discuss upkeep
analyze the client's hair
show and tell
39
A symptom of taking on too much, which, in turn, is a symptom of faulty organization, is?
prioritizing
development
perfectionism
procrastination
40
Guidelines for good work posture include all of the following EXCEPT?
keep chest up and out
elongate the neck
hold shoulders high
sit with a straight back
41
The first to cultivate beauty with extravagant fashions and use cosmetics in beauty habits?
the Romans
the Indians
the Renaissance
the Egyptians
42
You should ask the client what at-home products she uses as part of which step of consultation?
show and tell
review client's lifestyle
analyze client's hair
determine client's preferences
43
Which of the following was created by Egyptians from a mixture of galena,sulfur, and animal fur
henna
perfume
kohl
lipstick
44
The Barber Pole has its roots in a medical procedure called?
bloodletting
staff
dentistry
knifing
45
The preheat-perm method was introduced in 1931.
False
True
46
During the Renaissance, the unusual practice of shaving eyebrows was done to give women a look
of grooming
height
boredom
of intelligence
47
A fundamental factor in human relations involves a person's sense of ?
style
color
fear
security
48
The term cosmetology comes from the _____ word kosmeticos.
Hindu
Russian
Greek
Egyptian
49
When communicating with your salon manager, you should do all of the following EXCEPT?
complain about colleagues
be open and honest
check your attitude
get your facts straight
50
The art and science of beautifying and improving the skin, nails, and hair is called?
barbering
nail technology
cosmetology
esthetics
