Chapter 4 FACS

Leaders are always in charge of a group.

Which is not an academic skill?

A transferable skill is a skill that can be used in many different situations.

If there is no background noise, an effective listener does not need to look at the speaker.

There is only one type of leader.

Which career regularly uses geometry?

When is it important to have strong speaking skills?

If you are good at your job, it is not necessary to work well with other people.

What term describes a conflict over roles and responsibilities in a group or at work?

Working together as a group to resolve a conflict can help strengthen relationships in the group.

What combination of skills do you need to understand wages, taxes, credit card expenses and bank statements?

Which federal law protects a woman from being denied a job based on her gender?

What is not a sign of effective listening?

If you are good at your job there is no need to update your skills or improve your performance.

Assertive communication is seen as overly forceful and pushes others away.

The Civil Rights Act of 1964 prohibits discrimination on the basis of race, gender, color, religion or national origin.

Dressing appropriately for your job is a way of showing professionalism.

What quality is present in people who adjust easily to changes and new situations?

Implement means to learn from criticism.

What job skill changes quickly and needs to be updated regularly?

What occurs when your body language or tone of voice does not match your verbal language?

What could be said of an employee who is often late, is rude to customers and who does not wear the proper uniform?

Which is a transferable skill?

Which is not a common characteristic of a person with a positive attitude?

What is it called when you present information to others in an organized way using a clear voice?

What type of communication results when the speaker is too timid to say what he or she truly means?

A mixed message is confusing and hinders good communication.

Downsizing occurs when a company moves to a smaller building.

What is not present during effective teamwork?

Reading, writing, science, and math skills are used in nearly every career field.

What does assertive communication encourage?

Behavior that is unwelcome to others is called harassment.

What skill do all occupations require?

Why is constructive criticism important?

How can an employee show respect for a job?