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CSCP Practice Exam - 50 Questions Flashcards | StudBud
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CSCP Practice Exam - 50 Questions
CSCP Practice Exam - 50 Questions
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StudBud Administration
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1min for True/False questions, 1m30s for all others
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1
The most critical measure of strategic success is the amount of increase in:
employee satisfaction.
gross margin.
return on investment.
market share.
2
A mfg company with limited skill in logistics plans to expand into an international market. At the start, what is best?
gain logistics experience.
build a distribution network.
buy a distribution company.
engage a third-party logistics company.
3
When a company is developing a new product for sale in independent retail stores, most critical task for the execs is:
to ensure mutual strategic goals are set for launch and positioning.
ensure sufficient quantities are shipped to each store by the launch date.
a procedure is in place to allow retailers to return unsold inventory.
ensure each retailer is selling the products for the same strategic price.
4
The first stage of supply chain maturity is Integrated Enterprise.
True
False
5
Read question in image below:
Market Segmentation
Supply Chain Operations Reference (SCOR®)
Customer service ratio metrics
Customer Relationship Management (CRM)
6
Read question in image below:
Invest in new supply planning tools.
Change the KPI target.
Use broader KPIs.
Train demand planners.
7
The primary benefit of electronic business (e-business) is:
business collaboration.
improved market share.
product line expansion
lower overhead.
8
Which of the following statements does NOT apply to supply chain event management (SCEM)?
Analyze the company's processes and compare with industry benchmarking data
Monitors transactions to send alerts regarding potential problems / delays
responsible for providing SC performance measures for the organization
improving because of real-time data provided by new IT, such as e-commerce
9
Elimination of non-value-added activities is the primary focus of:
Manufacturing resource planning
Jidoka
Lean manufacturing
Six Sigma production
10
Read question in image below.
product simplification.
risk pooling.
Demand aggregation
process standardization
11
Which of these actions is most effective in reducing variations in the relative profit of a product sold globally?
Engaging in strategic partnerships
Signing long-term agreements with suppliers
Limiting the number of trading partners
Hedging by selling in multiple regions
12
Based on the Six Sigma CI initiative, which of the following sequences of steps is correct for the process?
1, 4, 3, 5, 2
4, 1, 3, 2, 5
1, 3, 2, 4, 5
4, 5, 1, 3, 2
13
Which of the following characteristics of a SC is most desirable when measuring performance from a stockholder position?
It maximizes velocity and return on assets.
It incorporates lean enterprise.
It uses business-to-business commerce.
It is fully integrated with Just-in-Time manufacturing.
14
Customer service is most appropriately defined as the ability of a company to address:
demand planning and pricing issues for customers.
customer problems in areas related to product features and shipping.
needs, inquiries, and requests of customers.
customer-order issues.
15
Which of the following food products should be shipped directly from the manufacturer tothe retailer?
Soft drinks
Canned fish
Packaged rice
Fresh milk
16
During medium-range planning activities, safety stock can best be used to:
cushion the company against unknown fluctuations in demand.
minimize storage and transportation costs.
implement a time-phased stock replenishment plan.
allow for consistent production lot sizing.
17
Which of the following types of plans is a direct output of sales and operations planning?
Strategic
Business
Demand
Marketing
18
Lean supply chains strive to achieve their objectives by using which of the followingtechniques?
Lot sizing
Quality Function Deployment
Cost reduction
Value stream mapping
19
Which of the following would be most appropriate for trading partners implementing cooperative supply chain management?
Minimizing total supply chain inventory levels.
Ensuring that each trading partner is profitable.
Increasing the responsiveness of the supply chain.
Eliminating redundant transactions between trading partners.
20
Which of these creates SC plans that include long-range product family planning and short-term detailed scheduling?
Transportation management systems
Product content data management
Sales and operations planning
Advanced planning & scheduling
21
Which of the following is the most important result when a company implements customer relationship management?
Transaction costs are decreased
Profits are maximized
Retention of key customers is increased
Product options are increased
22
What type of demand component does the following figure represent?
Trend
Uneven
Random
Seasonal
23
Read the question in the image:
Lease a fleet of delivery vehicles and operate them
Contract with a package delivery service
Outsource its order fulfillment process
Own and operate a fleet of delivery vehicles
24
Launching a website that connects distributors and retailers with many garment manufacturers from whom they can buy is:
horizontal exchange.
intranet commerce.
business-to-business commerce.
internet storefront.
25
In supply chain management, a major benefit of an enterprise resources planning system is:
the ability to do strategic planning.
short return-on-investment payback period.
simple training requirements.
Visibility to real-time data
26
A radio frequency tag is used primarily to:
deliver a marketing message.
track a product's life cycle.
allow an object to interface with consumers.
automatically capture product data.
27
A company that wants to implement a strategy for inventory management first must define which of the following concepts?
Products and markets classification
Segment strategy
Inventory service level
Procedures and parameters
28
Responsiveness to changing demands by using a sales portal is an example of connecting suppliers by which of these?
Replanning
Customer service
Replenishment
Relationship management
29
Which outcome is one of the major benefits associated with CRM performed in an e-business environment?
Opportunity to target more profitable customers, products, and services
Ability to price items higher while lowering marketing costs
Ability to develop valued, lifetime customer relationships
Significant reduction in the cost of customer contact
30
The total cost of ownership measurement includes:
return on investment.
net present value.
the cost of carrying inventory.
tangible and intangible costs.
31
A company has sales of $100,000; 10% SC expense; 80% other expnses. What will gain the largest increase in gross profit?
Increase sales by 25%.
Increase sales by 5% and reduce supply chain expense by 1%.
Increase sales by 10% and reduce supply chain expense by 2%.
Reduce supply chain expense by 5%.
32
The primary reason for a firm to pursue strategic supply chain activities is to:
gain competitive advantage.
increase profitability.
reduce costs.
increase productivity.
33
The primary output of sales and operations planning (S&OP) typically is:
S&OP executive meetings.
tactical plans to support the business strategies.
the aggregated production plan (APP).
balanced item supply and demand plans.
34
PDCA, which refers to a circular model for continuous improvement, is an acronym for:
project, design, control, apply.
plan, disseminate, control, analyze.
plan, do, check, action.
prepare, develop, create, adjust.
35
In relation to supply chain cost, which of the following factors is NOT considered when designing a product for market?
Ease of handling
Stackability in storage
Marketing information to the customer
Cube-out vs. weight-out
36
Change in which of the following contributes most to building global relationships among suppliers and customers?
Quality standards
Transportation
Information Technology
Government regulations
37
Which of the following activities typically is included in a warehouse management system?
Product-availability estimating
Vehicle routing
Freight-bill auditing
Invoicing
38
Which of the following examples is a "voice of the customer" activity?
Summarizing transaction records
Conducting direct interviews and discussions
Summarizing sales activities
Compiling an online purchase history
39
An order winner is a product or product feature needed to enter a market (be a viable competitor).
False
True
40
Which two of the following factors are most important when considering whether topartner with a supplier?
Shared vision and trust
Linearity and communication
Just-in-Time delivery and quality
Concurrent engineering and vendor scheduling
41
Which of the following measures most commonly is used for assessing the efficient use of capital?
Cash turnover ratio
Inventory turn ratio
Return on investment ratio
Cash-to-cash cycle
42
Which of the following features is typically required for the S&OP process to be effectively used by an organization?
Advanced information technology systems
Data integration across multiple functions
High level of forecast accuracy
Monthly executive meetings
43
Which of the following approaches typically would be most effective in increasing inventory velocity in a supply chain?
Using 3PL's
Using faster modes of transportation
Ensuring less idle time for inventory
Adding capacity at bottlenecks
44
Which of the following feedback tools would summarize supplier performance?
Surveys
Scorecards
Joint quality meetings
Performance alerts
45
Which of the following statements best defines a business plan?
Strategy for achieving competitive advantage by integrating CRM with SCM
Information obtained from the R&D dept. for managing the product life cycle
Document that details financial objectives
Document consisting of organizational, strategic, and financial tactics
46
Read question in image below:
cash-to-cash cycle time
product quality
product cost
inventory turns
47
Read question in image below:
Technology to network partners’ sourcing & eliminate hand-offs in RFQ's
Technology to determine a capable-to-promise level of visibility
Technology to determine profitable tradeoffs in response to unplanned event
Technology to determine which of many plants can best handle a given load
48
A store gets frequent deliveries of high-volume commodities with stable demand. Which SC strategy is best for the store?
Push
Pull
Inventory positioning
Continuous replenishment
49
The 4 P's of Marketing are:
Product, Price, Placement, Promotion
Product, Price, Procurement, Prevention
Product, Profit, Placement, Promotion
Product, Procurement, Promotion, Pricing
50
The finish-to-order model is an effective inventory strategy when the product:
is frequently out of stock.
has a limited set of features.
is completed before the customer order is received.
has a long manufacturing lead time.
