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Florida State PST
Phase 1 gives what information on the ANI/ALI screen?
Define TTY
Florida State PST
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Answers
1
Define TTY
Teletypewriter
Teletrap
Telephone
Telecommunicator
2
Phase 1 gives what information on the ANI/ALI screen?
no cell number but exact location
Cell phone number and closest tower
Cell phone number and exact location
No information, phase 1 is obsolete.
3
Example of a Telematic Call Center is:
Apple Devices
Public commuter feature
Back-up 911 center
Amazon Alexa
Digital communication system
Emergency notification feature (OnStar or Sync)
4
Define CAD
Computer allowance dealer
Computer after dying
Computer aided dispatch
Computer alert device
5
Define TDD
Telecommunications device for the deaf
Telecommunicators device for the deaf
Telecommunications deaf device
Telecommunications dealing with the deaf
6
What was the first city to use an on the air voice communications system? What year was it?
Orange County Fire Rescue, 1901
Detroid PD, 1928
Tampa Fire Rescue, 1982
Chicago PD, 1920
7
Define NFPA
National Fire policy act
National Fire Public Act
National fire protection association
National fire protection act
8
What year did the wireless communications and public safety act take effect?
2002
1999
2014
1998
9
The willful, negligent, or wreckless violation of criminal law or statute which can result in imprisonment.
Civil Liability
Criminal Liability
Court Liability
Supreme Court Liability
10
This is the principles of honor, morality, and accepted rules of conduct that govern an individual group
Religion
Human decency
Professionalism
Ethics
11
What is the abbreviations of NLETS?
National Law Enforcement Telephone System
Nose Leg Ear Toe Shoulders
National Law Encoding Telecommunication System
National Law Enforcement Telecommunication System
12
Define APCO
Association of public safety communication officers
Association of public safety communications officials
All places can offer
Association of public safety citizens
13
The FCIC is a database that provides info about people and property. Which info is included?
person's status files and computerized criminal histories
All of the above
driver's license and registration information
Stolen guns, vehicles and other property
14
Define VOIP
Voice Over internet place
Voice over internet phone
Voice over internet protocol
Voice over internet plans
15
Define CAD
Computer answering device
Computer allowing day
Computer aided dispatch
Computer aided device
16
Define PIO
Public information officer
Public italian officer
Public relations officer
Public intelligence officer
17
Define ACD
Automatic call dials
Automatic call distribution
Automatic call definition
Automatic call delays
18
Which type of radio is the most powerful?
Portable
Mobile
Base
all are equal in power
19
NCIC stands for
National Crime Information Center
Nationwide Criminal Identification Center
National Criminal Information Center
National Criminal Index Center
20
Where was the first enhanced 911 system introduced? What year was it?
Broward County, FL, 1983
Orange County, FL, 1980
Pasco County, FL, 1982
Hillsborough County, Fl, 1981
21
Define PSAP
Public safety arsenal place
Public safety answering point
public safety asking point
Public Safety allowance practice
22
What does HIPAA not prevent a PST from doing?
calling your mom and telling her that her neighbor was having chest pain.
Relaying information to responding units
Giving callers a patient name and birthday
Telling the media the address of a call
23
What is the difference between simulcasting and patching?
there is no difference
Simulcasting allows users to hear transmission, patching allow interaction
patching allow users to hear transmissions, simulcasting allow interactions
24
What type of system allows agencies to communicate even if radio equipment isn't compatible?
Interoperability Radio System
Portables
Two way radios
Base Radios
25
This is the skill, good judgment, respectful behavior that is expected from a person who is trained to do a job well.
Telecommunicator
Ethics
Expert
Professionalism
26
What city was the first two-way radio system used? what year was it?
New york, New york 1930
Chattanooga Tenessee, 1949
Bayonne, New Jersey 1933
Seattle, Washington 1999
27
What florida statute requires anyone working in a PSAP to become certified?
401.477
401.465
401.478
401.466
28
Repeaters do not extend the range of radio signals so that multiple users can hear transmissions
True
False
29
The potential for responsibility of payment to an aggrieved party due to the violation of a civil law
Civil Liability
Jail time
Criminal Liability
Court Case
30
What does HIPAA stand for and what does it cover?
Health Insurance Portability and Accountability Act, covers PHI
Health Insurance Protection and Accountability Act, covers PHI
Health Insurance and Portability Act, protects against computer hacking
Health Insurance Policy and Accountability Act, covers PHI
31
FCIC Stands for:
Federal Case Information Center
Florida Crime Information Center
Florida Child Investigation Center
Federal Crime Investigative Center
32
Define ALI and ANI
Automatic location identification, Automatic Number Identification
Automatic Location interest, Automatic Number incident
Automatic landline identification, Automatic nena identification
Automatic list identification, automatic name identification
33
NextGen 911 allows the caller to do what?
call 911 over a landline phone
Locate a caller easier
Complete a 911 call without speaking
Send Text, Pictures and vidoes to a 911 Center
34
Phase 2 gives what information on the ANI/ALI screen?
Cell phone number, closest tower, latitude and longitude
Cell phone number, closest tower
Latitude and longitude only
Cell phone number and no location information
35
What is the statute number for florida's public records law?
Chapter 119
Chapter 122
Chapter 120
Chapter 121
36
The State of Florida's E911 plan mandates that 90% of calls are answered within how many seconds?
9 seconds
10 seconds
1 second
4 seconds
37
What number can the deaf call to obtain TRS services?
711
811
999
911
